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Questions about GIGABYTE products => Graphic cards => Topic started by: henryroel on January 01, 2012, 08:31:16 pm

Title: GIGABYTE GTX 560 OC 1GI (GV-N56GOC-1GI) BSOD
Post by: henryroel on January 01, 2012, 08:31:16 pm
Greetings forum. Im in need of some help. My curent build crashes/bsod when playing flash video or doing windows performance asessment.

System:

Motherboard: ASUS P8H61 -M PRO rev 3.0

CPU: i5 2500K

GPU: GIGABYTE GTX 560 OC 1GI (GV-N56GOC-1GI)

SSD: OCZ Vertex 2

PSU: Corsair HX620

Please help! Bios is F21 and I am unable to update to the F61

Bcc Code 0x116 /nvlddmkm.sys
Title: Re: GIGABYTE GTX 560 OC 1GI (GV-N56GOC-1GI) BSOD
Post by: Gloup_Gloup on January 02, 2012, 06:28:28 am
Hi henryroel,  ;)

Welcome to forum,

Happy new year...

Have you see-read this Topic:
GTX 580 SOC , BSOD 116. error "nvlddmkm.sys" windows 7 cannot start
http://forum.giga-byte.co.uk/index.php/topic,7733.msg61266.html#msg61266

GV-N560OC-1GI Problem!
http://forum.giga-byte.co.uk/index.php/topic,7824.msg61953.html#msg61953

Come again here for comments...

Gloup_Gloup
Title: Re: GIGABYTE GTX 560 OC 1GI (GV-N56GOC-1GI) BSOD
Post by: henryroel on January 02, 2012, 11:40:36 am
Hi henryroel,  ;)

Welcome to forum,

Happy new year...

Have you see-read this Topic:
GTX 580 SOC , BSOD 116. error "nvlddmkm.sys" windows 7 cannot start
http://forum.giga-byte.co.uk/index.php/topic,7733.msg61266.html#msg61266

GV-N560OC-1GI Problem!
http://forum.giga-byte.co.uk/index.php/topic,7824.msg61953.html#msg61953

Come again here for comments...

Gloup_Gloup

This is a fresh win7-64 install, I have done a cmos reset, flashing MB bios, installing vista 32, I've tried different drivers and the newest non beta from nvidia. The BSOD appeared when atempting to play flash video in browser or halfway through the windows experience assesment With the new nvidia driver the BSOD appears before windows logon.
Title: Re: GIGABYTE GTX 560 OC 1GI (GV-N56GOC-1GI) BSOD
Post by: Gloup_Gloup on January 02, 2012, 11:50:10 am
Hi again, ;)

Have you more infos about BSOD?

Number of Error Code?
Name of file showing in Error message BSOD?
Number like 0x000000AE?

Have you installed a SP1 of windows 7 64bit?

Gloup_Gloup
Title: Re: GIGABYTE GTX 560 OC 1GI (GV-N56GOC-1GI) BSOD
Post by: henryroel on January 02, 2012, 12:01:02 pm
Hi again, ;)

Have you more infos about BSOD?

Number of Error Code?
Name of file showing in Error message BSOD?
Number like 0x000000AE?

Have you installed a SP1 of windows 7 64bit?

Gloup_Gloup


BSOD:

*** STOP: 0x00000116 (0x86C12008, 0x8F51FAD6, 0x00000000, 0x0000002)
*** nvlddmkm.sys - Address 8F51FAD6 base at 8F400000, Datestamp,  4e992973
Title: Re: GIGABYTE GTX 560 OC 1GI (GV-N56GOC-1GI) BSOD
Post by: Gloup_Gloup on January 02, 2012, 12:06:04 pm
Hi henryroel,  ;)

Have you check with this WebLink?

http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/nvlddmkmsys-windows-7-please-help/a7b159ba-bdca-4960-9ec8-08d87fdbfb7d

Have you tried:
GeForce 285.62 Driver

Gloup_Gloup
Title: Re: GIGABYTE GTX 560 OC 1GI (GV-N56GOC-1GI) BSOD
Post by: henryroel on January 02, 2012, 12:18:51 pm
Hi henryroel,  ;)

Have you check with this WebLink?

http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/nvlddmkmsys-windows-7-please-help/a7b159ba-bdca-4960-9ec8-08d87fdbfb7d

Have you tried:
GeForce 285.62 Driver

Gloup_Gloup



yes i have tried 285.62 driver and now the bsod is on windows logon, Maybe i need a bios update, my gtx650 bios is F21 and i am unable to update to the F61 from Gigabytes website ( bios does not match)
Title: Re: GIGABYTE GTX 560 OC 1GI (GV-N56GOC-1GI) BSOD
Post by: tywyn on January 02, 2012, 12:29:02 pm
Why are you tryng to update to F61 if you already have a F21 BIOS ??? Shouldn't you be looking to update to F22?

When you're updating the Nvidia drivers, are you ticking the box to do a clean install so that it completely removes the older drivers?
Title: Re: GIGABYTE GTX 560 OC 1GI (GV-N56GOC-1GI) BSOD
Post by: Gloup_Gloup on January 02, 2012, 12:34:37 pm
Hi again,

I am not sure, but why not try...

Maybe remove all graphics card drivers from windows .. nvidia drivers...etc..

Driver notes : before install new driver,
Please completely remove older version driver first with :
Drivers sweeper : http://phyxion.net/Driver-Sweeper/Driver-Sweeper/Version-3-2-0/

and soft for  Windows Registry :
Ccleaner http://www.piriform.com/ccleaner/download
jv16 PowerTools 2011 http://www.macecraft.com/downloads/jv16pt_setup_hb.exe
Wise Registry Cleaner Pro http://www.wisecleaner.com/soft/WRCPro.exe

and restart the computer.


I suppose you  have read this FAQ:
http://ca.gigabyte.com/WebPage/40/index.htm


Gloup_Gloup
Title: Re: GIGABYTE GTX 560 OC 1GI (GV-N56GOC-1GI) BSOD
Post by: tywyn on January 02, 2012, 12:38:39 pm
I don't think you need to use Driver Sweepr Pro any longer, the built in Nvidia option for clean install should be sufficient.
Title: Re: GIGABYTE GTX 560 OC 1GI (GV-N56GOC-1GI) BSOD
Post by: Dark Mantis on January 02, 2012, 02:34:36 pm


GPU: GIGABYTE GTX 560 OC 1GI (GV-N56GOC-1GI)

Please help! Bios is F21 and I am unable to update to the F61

As has already been mentioned you must try and update with the matching BIOS(firmware) version. If you are running F21 then F22 would be the next logical step not F61 which is relevant to a totally different card revision.
Title: Re: GIGABYTE GTX 560 OC 1GI (GV-N56GOC-1GI) BSOD
Post by: henryroel on January 02, 2012, 05:32:21 pm


GPU: GIGABYTE GTX 560 OC 1GI (GV-N56GOC-1GI)

Please help! Bios is F21 and I am unable to update to the F61

As has already been mentioned you must try and update with the matching BIOS(firmware) version. If you are running F21 then F22 would be the next logical step not F61 which is relevant to a totally different card revision.

problem is where to find f22, I would greatly appreciate a link
Title: Re: GIGABYTE GTX 560 OC 1GI (GV-N56GOC-1GI) BSOD
Post by: henryroel on January 02, 2012, 05:44:03 pm
Hi again,

I am not sure, but why not try...

Maybe remove all graphics card drivers from windows .. nvidia drivers...etc..

Driver notes : before install new driver,
Please completely remove older version driver first with :
Drivers sweeper : http://phyxion.net/Driver-Sweeper/Driver-Sweeper/Version-3-2-0/

and soft for  Windows Registry :
Ccleaner http://www.piriform.com/ccleaner/download
jv16 PowerTools 2011 http://www.macecraft.com/downloads/jv16pt_setup_hb.exe
Wise Registry Cleaner Pro http://www.wisecleaner.com/soft/WRCPro.exe

and restart the computer.


I suppose you  have read this FAQ:
http://ca.gigabyte.com/WebPage/40/index.htm


Gloup_Gloup

Here is something funny. I did  install with the 285.62 driver and checked the clean install box, and suddenly everything worked. However i got BSOD on reboot.


Problem signature:
  Problem Event Name:   BlueScreen
  OS Version:   6.1.7601.2.1.0.768.3
  Locale ID:   1044

Additional information about the problem:
  BCCode:   116
  BCP1:   FFFFFA80087CF010
  BCP2:   FFFFF8800F2259C8
  BCP3:   0000000000000000
  BCP4:   0000000000000002
  OS Version:   6_1_7601
  Service Pack:   1_0
  Product:   768_1

I then wiped my drive, reinstalled windows without network and installed the 285.62 nvidia driver. The result was BSOD on windows login. I the installed the 275.33 driver in safemode but system crashes when doing the windows performance (window media decoding) and playing flash videos. I have now installed the  285.62 driver without reboot. everything seems to work perfectly. However I suspect a new BSOD when rebooting.
The card does work in linux.
Title: Re: GIGABYTE GTX 560 OC 1GI (GV-N56GOC-1GI) BSOD
Post by: Cenotaph on January 02, 2012, 06:49:43 pm
I have the same issue, the only difference is my brand new card is a 560ti, but is also OC. CMOS reset, flashed BIOS, different drivers, nothing works. The only thing that seems to be working is extremely downclocking the memory clock of the vidcard, which makes it very slow.

In Linux it works fine as well  ::)
Title: Re: GIGABYTE GTX 560 OC 1GI (GV-N56GOC-1GI) BSOD
Post by: Dark Mantis on January 02, 2012, 08:28:59 pm
Hi both,

If you are getting a BSOD with a STOP code of 0x000000116 it usually means that the northbridge voltage needs to be increased a touch. It couild also be the graphics card is slightly undervoltaged.
Title: Re: GIGABYTE GTX 560 OC 1GI (GV-N56GOC-1GI) BSOD
Post by: henryroel on January 02, 2012, 10:25:53 pm
Hi both,

If you are getting a BSOD with a STOP code of 0x000000116 it usually means that the northbridge voltage needs to be increased a touch. It couild also be the graphics card is slightly undervoltaged.

Thanks, but i know nothing about clocking. Could my corsair HX620 be to blame? (18A x3) It.s strange because everything works well when i install the latest nvidia driver and then bsod on reboot.
Title: Re: GIGABYTE GTX 560 OC 1GI (GV-N56GOC-1GI) BSOD
Post by: Cenotaph on January 03, 2012, 12:11:29 am
I had already tried a bit more voltage on the card but no luck. Just tried more voltage in the NB but same happens as well. But I think the problems resides somewhere in there. The card is probably faulty, some electronic component is bad, do you guys think that's possible?

Still, it does work with Ubuntu, testing again now. Can Linux be more tolerant to those kind of electric problems for some reason?

edit: while messing with more values in the BIOS I've noticed that manually setting the PCIE frequency to 100 makes the card exhibit the BSOD every time I login, which happened a couple times to me when it was set to auto (BIOS Default). I wonder if that auto setting is not doing the best job and that's why the card fails.

However. I read it's dangerous to increase this value manually, so at this point I really don't want to put anything at risk.
Title: Re: GIGABYTE GTX 560 OC 1GI (GV-N56GOC-1GI) BSOD
Post by: tywyn on January 03, 2012, 10:53:24 am


GPU: GIGABYTE GTX 560 OC 1GI (GV-N56GOC-1GI)

Please help! Bios is F21 and I am unable to update to the F61

As has already been mentioned you must try and update with the matching BIOS(firmware) version. If you are running F21 then F22 would be the next logical step not F61 which is relevant to a totally different card revision.

problem is where to find f22, I would greatly appreciate a link

The link is http://uk.gigabyte.com/products/product-page.aspx?pid=3707&dl=1#bios and there's definitley an F23 there as I just checked
Title: Re: GIGABYTE GTX 560 OC 1GI (GV-N56GOC-1GI) BSOD
Post by: henryroel on January 03, 2012, 11:13:48 am


GPU: GIGABYTE GTX 560 OC 1GI (GV-N56GOC-1GI)

Please help! Bios is F21 and I am unable to update to the F61

As has already been mentioned you must try and update with the matching BIOS(firmware) version. If you are running F21 then F22 would be the next logical step not F61 which is relevant to a totally different card revision.

problem is where to find f22, I would greatly appreciate a link

The link is http://uk.gigabyte.com/products/product-page.aspx?pid=3707&dl=1#bios and there's definitley an F23 there as I just checked

Your link is for the GV-N560OC-1GI, not the GV-N56GOC-1GI
Title: Re: GIGABYTE GTX 560 OC 1GI (GV-N56GOC-1GI) BSOD
Post by: henryroel on January 04, 2012, 08:43:14 pm
I am RMA'ing it and upgrading to a 560Ti from an other manufacturer. No point in beating a dead horse.