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Questions about GIGABYTE products => Motherboards with AMD processors => Topic started by: rkaczano on February 13, 2012, 04:42:31 pm

Title: USB 3.0 ports not working on Gigabyte GA-A75M-UD2H motherboard
Post by: rkaczano on February 13, 2012, 04:42:31 pm
My USB 3.0 ports stopped working a few days ago on my GA-A75M-UD2H motherboard.

OS
Win7, 64 bit version. 6.1, Build 7601, Service Pack 1

None of the devices that I plug into these ports can be recognized.  Upgraded the bios from F4 to F5 and no effect.

Should I be looking for a setting in the bios to ensure they are active?

Thanks
Title: Re: USB 3.0 ports not working on Gigabyte GA-A75M-UD2H motherboard
Post by: rkaczano on February 13, 2012, 05:00:25 pm
One more point.  When the ports were working, I never really liked the transfer rate.  It did not seem to be much different than what I was achieving via my 2.0 USB ports.

Thanks
Title: Re: USB 3.0 ports not working on Gigabyte GA-A75M-UD2H motherboard
Post by: autotech on February 14, 2012, 03:53:10 am
Go into device manager and see if there are any errors with usb controllers if not as a last resort you can uninstall them and then reboot they should install automatically.

As for your speed are you using usb3 devices not usb2 flash drives, external hard drives and so on?
Title: Re: USB 3.0 ports not working on Gigabyte GA-A75M-UD2H motherboard
Post by: absic on February 14, 2012, 11:53:12 am
Are you running the latest AMD drivers 12.1?

If not download them from here: http://support.amd.com/us/gpudownload/windows/Pages/raid_windows.aspx#2 and see if that improves things.
Title: Re: USB 3.0 ports not working on Gigabyte GA-A75M-UD2H motherboard
Post by: Dark Mantis on February 14, 2012, 03:44:41 pm
Obviously make sure that USB3.0 is enabled in the BIOS. If you are not using ESATA disable it.
Title: Re: USB 3.0 ports not working on Gigabyte GA-A75M-UD2H motherboard
Post by: autotech on February 15, 2012, 02:01:55 am
Ok now for another question and sorry for using your thread. I use  ati graphics drivers each month when i update them does it update the chipset to or do i need to do that seperatly?
Title: Re: USB 3.0 ports not working on Gigabyte GA-A75M-UD2H motherboard
Post by: Dark Mantis on February 15, 2012, 08:24:18 pm
If it is only the standard graphics package that you usually update then you will still need to update the chipset drivers too.
Title: Re: USB 3.0 ports not working on Gigabyte GA-A75M-UD2H motherboard
Post by: autotech on February 16, 2012, 04:53:09 am
What i would do without your wisdom i dont know Thank You Dark Mantis