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Other questions related to GIGABYTE => RMA and service => Topic started by: mmarasco on March 24, 2012, 05:01:50 pm

Title: Australia RMA?
Post by: mmarasco on March 24, 2012, 05:01:50 pm

Hi everyone

I was hoping to ask if Gigabyte has an Australian RMA process or is it simply going back to place of purcahse? The hardware in question is a Gigabyte GTX 580 Superoverclock edition GPU.

The Gigabyte warranty details are somewhat ambiguous and I am not sure how to handle this matter. I know this is the UK community forums so I'm not sure if this is handled here...

More details of my particular problem was posted here:

http://forum.giga-byte.co.uk/index.php/topic,8102.0.html

Please note, in the past I have gone back to place of purchase but I am hoping to deal with this matter personally with Gigabyte rather than going through a proxy.

Thanks very much!

Kind regards,
Michael.M

Title: Re: Australia RMA?
Post by: Dark Mantis on March 24, 2012, 08:15:57 pm

Hi

Gigabyte always recommends that the first port of call if you have a problem should be the retailer however it is possible to contact them directly. Here is the documentation with regard to this:

http://rma.gigabyte.us/DirectRMA/EndUser_Main.asp