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Questions about GIGABYTE products => Motherboards with AMD processors => Topic started by: cretzu on April 10, 2012, 08:43:23 pm

Title: Problems DVI-D output on a Gigabyte ga-A75 UD4H
Post by: cretzu on April 10, 2012, 08:43:23 pm

I have tried to use the DVI-D port but is not working. Can anyone help? It seems is working only if Dual link is activated and then only @ a resolution of 640 x480

Regards

Title: Re: Problems DVI-D output on a Gigabyte ga-A75 UD4H
Post by: autotech on April 11, 2012, 02:20:36 am

Please supply more information. Computer specs and monitor and what connections you have tried, also list any trouble shooting you have already done.

Main Hardware Information:
CPU (Make / Model / FSB Speed / Voltages)
RAM (Make / Model / Memory Speed / Voltages / Number of Sticks)
Motherboard (Make / Model)
Video Card (Make / Model / Core Speed / Shader Speed / Memory Speed)
PSU (Make / Model / Max Wattage / Amperage)

Other Hardware Information :
Monitor
HDD/SSDs
Other PCI/PCI-X Cards
Optical Drives

Software Information:
Operating System :
Video Card Drivers in Use ( and tried ):
Motherboard Drivers Used:
All major components check 100% after thorough testing ( eg. Memory & Memtest86 ):
System clean of viruses / spyware etc:
Other things tried:

After you have added the needed information someone can help you.

Title: Re: Problems DVI-D output on a Gigabyte ga-A75 UD4H
Post by: Dark Mantis on April 11, 2012, 10:58:51 am

Hi and welcome.

As autotech has already suggested a few more details might help to get a feeling for your system.

Have you downloaded and installed the latest drivers for your graphics card ?

Are you using the newest BIOS version on your motherboard and firmware version on your GPU ?

Title: Re: Problems DVI-D output on a Gigabyte ga-A75 UD4H
Post by: cretzu on April 14, 2012, 05:09:10 am

Hi *

I have the following system :
CPU AMD A8-3870K
RAM 8Gb Kingston KHX1600C9D3K2(4Gbx 2)
Motherboard GA-A75-UD4H
Video Card None
PSU Sirtec HP-650-G14C 650W
HDD WD Caviar black 750Gb

On it I have Windows 7- 64-bit operating system.

I have checked both DVI-D cable and Monitor on a laptop and it works great. When I plug in the DVI cable on the bother board it doesn't recognize it. It is working only after changing the Bios seting to allow DVI dual link. But then, the only resolution is 640 x 480

I have also upgraded all drivers to the latest one's...no luck

Can anyone help?

Title: Re: Problems DVI-D output on a Gigabyte ga-A75 UD4H
Post by: autotech on April 17, 2012, 06:00:42 am

Sure sounds like a software problem i am sure you have downloaded and updated all bios, drivers, I dont own or havent messed with a FM1 board yet. So cant bve alot of help. Absic or Dark i am sure have tried that sockett so you are waiting on them to responde. You can also email tech support. Make sure ram is unganged mode, Bios is up to date and is this a new install of windows 7 if it isnt you can download driver sweeper and reinstall drivers might help.

Title: Re: Problems DVI-D output on a Gigabyte ga-A75 UD4H
Post by: Dark Mantis on April 17, 2012, 09:59:36 am

No I am the same in that I haven't been able to play with one of these boards. Check with the technical section:

GGTS

http://www.gigabyte.com/support-downloads/support-downloads.aspx

or

http://gts.gigabyte.com/

Please expect several days for a reply.