Strange MB/Audio Issue !

[Vale]

Hi all, i am new here but just wanted to say hi and hope to learn a little as i go.

I have just finished building my first PC and if i say so myself its awesome lol, everything works perfect first time lol.

My issue is a little strange as i am unsure if it is a problem or not really. I have the X58-USB3 MB and i have installed all the drivers that came with it and like i say it works Perfect, Strange thing is, every now and then i get a pop up balloon near my clock saying i have just unplugged a line in device in the realtek HD control panel.

If i play some music i hear it ? so i thought maybe bad connection, so i fiddled with the jack plug to see if i could make it say it again but nothing ? the jack plug is solid as are the wires.

All my sounds play just fine so i am confused as to why it should tell me i've just unpluged it ? i can be doing nothing and up pops the balloon ? but in the controll panel for realtek my line in is still showing the green socket i plugged into as active ?

Any ideas peep ? thanks for reading and thanks again for any input.

Regards,

Vale.

[Dark Mantis]

Hi and welcome to the Gigabyte Forum.

Congratulations on your first build.  In someways it is a shame that you had no problems because that is how you learn a lot more about your system....but there is still time yet

As for the Line in unless you are planning to use it all the time I would advise just disabling it. Hopefully that will cure your popup message also.

[Vale]

Thanks Mantis, trouble is i have my logitec speakers plugged into them ! if dissable it wont it stop my speakers from working ?

[Dark Mantis]

I think therer is a bit of confusion here. The Line In is for input and is Blue.

[Vale]

And there lies the prooblem..... anyone can build a pc but not everyone can understand one lol

Yes its my mistake Mantis, so sorry, i meant my logitec speakers are plugged into the green audio analog back panel. :p

Cheers.

[Dark Mantis]

No problem, that does mean that you can disable the Line In connection which is the one you were complaining about, yes?

[Vale]

Hahaha No mate i totaly cocked up in my explaination.

Please allow me to re-explain....

I still get the odd pop up balloon in the system tray saying "i have just unplugged a Device" from the realtek control panel. And if i am quick and click on the balloon the realtek controll panel come up and says my audio green jack is plugged in ? so whats being unplugged ?

Even after i get this message my speakers still work so is there a probelm with the realtek part of the MB or driver ? it is the driver that come with the board.

The line in thing was me not knowing what the green jack was called ;p

[Dark Mantis]

Ok, I understand now! It could be a faulty driver so I would suggest removing the device in Device Manager and then re-install it with the latest drivers on the website.

When you built the computer did you make any connection to the internal audio connector block?

Failing that I would say it is a hardware issue and you would need to return your motherboard to the retailer for exchange.

[Vale]

Thanks Mantis,

I will try the updated driver. I didnt have to connect anything regarding audio on the MB ? everything just plugged in and worked ? its only since i bought my new logitek speakers that the balloon pops up now and then. But like i say, sound still works..movies, music, windows sounds all work fine ?

Who knows eh.. i will try the driver first. seems a shame to dissmantle the whole pc to send the MB back when it works ? its just this blooming balloon :/ having said that i have been on the pc for 4 hrs now and it hasnt popped up yet ? weird.

I will post back when i have updated the driver.

Thanks for all the help Mantis, its appreciated.

Regards.

[Dark Mantis]

You're welcome and just keep us updated as to your progress.

[Vale]

Mmmmm, clicked update diver but windows says its upto date ? and finding the correct realtek one is a nightmare and i dont want to mess anything up :/

The realtek site just wants me to install their driver download manager so i did, it found 21 drivers needing updating so i clicked download and hay presto...that will be $30 please !!!!!!

Sod that, surely i should be able to update my realtek driver for free ? isnt that called customer support

I think this pic is my HD audio driver ? is it the latest ?

Thank again for any advice offered

[Dark Mantis]

Yes, don't just update the driver uninstall the device and then install it with new drivers from here:

http://uk.gigabyte.com/products/product-page.aspx?pid=3571&dl=1#driver

These are all for your motherboard and OS.

[Vale]

Mmmmm well that might of sorted it Mantis because my HD realtek Control panel has gone now. ? I wonder if it is on my installation disk.

Al check tomorrow as its bed time for me now  

Thanks for the link by the way, didnt think to check there matey  

Cheers.


EDIT !!! my mistake, its in the main controll panel, just needed starting ;p I will keep tabs on it and let you know if i get a balloon.

Thanks again Mantis. Your a top geeza.

[Dark Mantis]

No problem let's hope that has sorted your problem out. Even though it was only a niggle it can be annoying and play on your mind.

I will be offline for a day or more now while I do a complete rebiuld/upgrade.