Official GIGABYTE Forum

retailer shut down

retailer shut down
« on: November 09, 2012, 01:11:57 pm »
Hello im from greece and i baught a motherboard from a retailer that he shut down, is there a possible way to use the warranty service directly from gigabyte ( the official site says to contact the retailer)

Dark Mantis

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Re: retailer shut down
« Reply #1 on: November 12, 2012, 01:28:48 pm »
Hi

Normally the warranty service is conducted via the retailer as you quite rightly say. However as they are not around any more you should attempt to contact their supplier if possible. Failing that then get in touch with your local (Greece) Gigabyte office for help.
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

Re: retailer shut down
« Reply #2 on: November 12, 2012, 01:42:55 pm »
supplier is shut down......

Dark Mantis

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  • 10typesofpeopleoneswhoknow binaryandoneswhodont
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Re: retailer shut down
« Reply #3 on: November 12, 2012, 03:04:12 pm »
supplier is shut down......

The retailer and the supplier is shut down! That is indeed bad luck. The only way now then is to contact Gigabyte directly and see if their local office can help you. Hopefully they will have a repair part integrated there.
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

Re: retailer shut down
« Reply #4 on: November 12, 2012, 03:06:33 pm »
yeah i try to contact them through the official site and it says to contact the supplier...

Dark Mantis

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  • 10typesofpeopleoneswhoknow binaryandoneswhodont
    • Dark Mantis
Re: retailer shut down
« Reply #5 on: November 12, 2012, 03:10:08 pm »
Try one of these email addresses.

GGTS

http://www.gigabyte.com/support-downloads/support-downloads.aspx

or

http://gts.gigabyte.com/


Please expect several days for a reply.
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

Re: retailer shut down
« Reply #6 on: November 12, 2012, 03:12:33 pm »
from the warranty service tab is where i got the contact supplier message, i will try the GTS thanks

 

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