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Gigabyte M8000X mouse & having the same freezing & losing tacking

seedy1

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WOW! I just bought this M8000X mouse &  having the same freezing & losing tacking problems as others have reported.
Eventually, I get it to work again. What a hassle & I may need to RMA it. Is their no one to help.
BTW- a video or text tutorial demonstrating the Ghost M8000X software would be much appreciated by all the owners of this Gigabyte M8000X mouse.