Official GIGABYTE Forum

Ggts website not working correctly

Ggts website not working correctly
« on: June 19, 2013, 02:28:22 pm »
Hi I've posted a question, now 4 times using Ggts on two separate email addresses. I've received an email stating somebody has replied however the reply nor my original message are showing when I follow the link in the email.

Gloup_Gloup

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Re: Ggts website not working correctly
« Reply #1 on: June 20, 2013, 04:53:39 am »
Hi phil21191,

When you write a email to Global Technical Service....

It is important to have a patience , for several day... for receive a answer....

And it is not good idea , to use many email user....

Ok I'll try to help you ...

When GTS - Global Technical Service - give a answers, it sends you a notice of response in your personal email.

In this notice, there is the response number.

For example, if the number are 1470496 ...

Just tell them, on http://ggts.gigabyte.com.tw, with the user email relative a number (1470496) you have not receive the answer to number 1470496, the response was lost. It should send you a copy ... always using the website http://ggts.gigabyte.com.tw

If you are not sure, if you do not know what to do ... come back here to tell us.
« Last Edit: June 20, 2013, 04:57:55 am by Gloup_Gloup »

Re: Ggts website not working correctly
« Reply #2 on: June 20, 2013, 10:48:33 am »
Thanks, its all sorted now. Gigabyte we're having issues with the website. All sorted now.