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F2A88X-UP4 with 2400Mhz memory not working, any suggestions?

gaster

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F2A88X-UP4 with 2400Mhz memory not working, any suggestions?
« on: March 14, 2015, 03:14:20 pm »
I have a problem with my F2A88X-UP4 motherboard and HyperX Beast 2400Mhz memory.  The exact HyperX part number is HX324C11T3K2/16
This is expensive, 16GB, (2 x 8GB) of DDR3 2400 ram.  It won't work at full 2400 speed.

My new memory works at full speed, 2400Mhz, on two other motherboards with the same AMD A10-7850K apu, but it will not work on this Gigabyte F2A88X-UP4. It is very frustrating.

The two other boards that run this memory at full speed are an MSI A88XM-G43 and an Asus A88XM-A. Same Kaveri APU was used in all motherboards.

The Gigabyte F2A88X-UP4 can enable the 2400Mhz profile, but memtest will show tons of errors after about 5:21 seconds.  If I skip memtest and just let it boot and go to windows, then windows will blue screen after a few minutes. It is not stable at all, but it is on the other boards. I do have the latest F6 bios on the Gigabyte board.

I have tried using the XMP profile, and also manually changing all the memory timings I can.  I got the proper values using AIDA64, and I also tried the timings that are set in the bios on the other two motherboards. 

When using the manual settings I did raise the RAM and NB voltage just to rule those out.  The voltages I used were higher than what the other two boards use, so that doesn't seem to be the issue.
I think a bios update from Gigabyte is needed.

I did start an esupport ticket through Gigabyte on 3/10/15 and there is no reply yet.  The ID number is 116127.