Hi My sons PC is crashing lots, it did not do this until he updated windows 8, however having produced a fresh w8 install it still does it, I then installed w7 as a fresh install it does the same, the diagnostic info from the crash dumps from (whocrashed) are given below, this suggests USB issues. Sometimes the computer will last an hour before it crashes others it lasts seconds. When I start it in safe mode there are no crashes.
It does this with the original MOBO chipset disks and also the latest set from gigabytes website, for both w8 and w7
Is it software or hardware processor or Mobo, any help gratefully given. Would flashing the bios help?
Thanks
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System Information (local)
computer name: JAY-PC
windows version: Windows 7 , 6.1, build: 7600
windows dir: C:\Windows
Hardware: Gigabyte Technology Co., Ltd., H61M-S2PV
CPU: GenuineIntel Intel(R) Core(TM) i5-3330 CPU @ 3.00GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 8478183424 total
Crash Dump Analysis
Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Sat 16/05/2015 21:18:53 GMT your computer crashed
crash dump file: C:\Windows\Minidump\051615-5928-01.dmp
This was probably caused by the following module: usbport.sys (0xFFFFF88004626068)
Bugcheck code: 0x50 (0xFFFFFA880B4E5500, 0x1, 0xFFFFF88004626068, 0x5)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\drivers\usbport.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: USB 1.1 & 2.0 Port Driver
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Sat 16/05/2015 21:18:53 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: usbport.sys (USBPORT+0x26068)
Bugcheck code: 0x50 (0xFFFFFA880B4E5500, 0x1, 0xFFFFF88004626068, 0x5)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\drivers\usbport.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: USB 1.1 & 2.0 Port Driver
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Sat 16/05/2015 18:46:17 GMT your computer crashed
crash dump file: C:\Windows\Minidump\051615-6068-01.dmp
This was probably caused by the following module: usbehci.sys (0xFFFFF88004799360)
Bugcheck code: 0xD1 (0xFFFFF888009FC1E8, 0x2, 0x0, 0xFFFFF88004799360)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\usbehci.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: EHCI eUSB Miniport Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
