Official GIGABYTE Forum

Z97X-UD3H-BK Help

AshleyIn1080p

Z97X-UD3H-BK Help
« on: July 18, 2015, 08:06:20 pm »
Hello i recently got a Gigabyte Z97X-UD3H-BK from Scan on 18/07/15, on installing i went to install the cpu i pulled the cover off and some hell bent some cpu socket pins while taken cover off, i am wondering is there away to get this fixed or repaired so i can use my board. Image is here http://i62.tinypic.com/2rpxoow.jpg.

Many thanks

Edit Added image of socket.
« Last Edit: July 18, 2015, 08:15:39 pm by AshleyIn1080p »

Zoors

  • 2
  • 0
  • I agree
Re: Z97X-UD3H-BK Help
« Reply #1 on: January 30, 2016, 10:28:06 am »
I am just amazed this thread has no reply.  I was buying a Z97-A, and got serious trouble directly when I opened the box.  Just as you experienced, some pins where badly bent in the processor socket.
As I am old customer to my supplier, there was no problem getting a new one directly. But if I have been a green blueberry, I can imagine how to convince the supplier that it was not me doing this defects. Now the box was not having a seal so it was already open. Thats an hint if you buy something.  Check that is sealed.

You SHOULD SERIOUSLY get a new mobo, Ashley.


Hello i recently got a Gigabyte Z97X-UD3H-BK from Scan on 18/07/15, on installing i went to install the cpu i pulled the cover off and some hell bent some cpu socket pins while taken cover off, i am wondering is there away to get this fixed or repaired so i can use my board. Image is here http://i62.tinypic.com/2rpxoow.jpg.

Many thanks

Edit Added image of socket.
/ Zoors

Gigabyte mobo GA-965P-DS4 2.0, Gigabyte Graphics 8600GTS

 

anything