Official GIGABYTE Forum

GA-990FXA-UD3 (rev. 4) Via USB3 eXtensible ports disappear

alucke

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GA-990FXA-UD3 (rev. 4) Via USB3 eXtensible ports disappear
« on: September 04, 2015, 08:56:43 pm »
After installing windows 10, the via usb3 eXtensible host shows in the device manager.  But after installing all my software,  they disappear and the usb3 ports stop working.  I have disconnected all the cable from the motherboard, reset bios, then reconnected everything.  And after reinstalling Windows 10 the same thing happens.  Anything I can do to remedy this?  Any help would be appreciated.

Alucke

AgentFXA

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Re: GA-990FXA-UD3 (rev. 4) Via USB3 eXtensible ports disappear
« Reply #1 on: September 05, 2015, 04:31:32 am »
power off you box, wait 30s, and restart system..

Via usb should be back working fine until next time it happens. You have to live with that problem as long as you have this mobo. It's a design fault and there is no fix.

   
X570 Aorus Elite Wifi / Ryzen 2700x / GV-RX570AORUS-4GD / 16 GB HyperX Predator 3200  / SeaSonic 850W / Tt View 71 TG / Win10x64

reeven

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Re: GA-990FXA-UD3 (rev. 4) Via USB3 eXtensible ports disappear
« Reply #2 on: September 10, 2015, 01:49:10 pm »
confirm this, shut down PC then start again and your via will appear.