Official GIGABYTE Forum

Can I be Clarified about logistic and supply chain management of motherboards

Can I be CLARIFIED if a simple SINGLE PART inventory check would take 1 month? is this how support and service would be like at a world reputed motherboard manufacturer to look for inventory of 1 single mother board type?

This is VERY unsettling that one single service/fix would take this long simply because of ever going inventory check?

9/11/2015 Gmail 50105
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https://mail.google.com/mail/u/0/?ui=2&ik=74c96d053e&view=pt&search=inbox&th=14f8d353dd7819e9&siml=14f8d353dd7819e9&siml=14fac597ffd22e24… 1/4
Neptune Tsui <@gmail.com>
50105 010471933190401221GDGBD5700001
4 messages
Jennie Glover <@mendit.com> Wed, Sep 2, 2015 at 9:38 AM
To: "@gmail.com" <@gmail.com>
Cc: RepairsAdmin
<@
mendit.com>
Hello,
We have been notified of a delay in your motherboard arriving from Gigabyte.
Please accept my apology in this delay, I will update you as soon as I have an ETA.
Thanks
Jen
Mendit can not be held responsible for Any data loss.
Please ensure data is backed up prior to any collections.
Jennie Glover, Senior Repairs Administrator
MendIT, Network 65, Burnley, BB11 5TE
t
e @mendit.com
w www.mendit.com
9/11/2015 Gmail 50105
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https://mail.google.com/mail/u/0/?ui=2&ik=74c96d053e&view=pt&search=inbox&th=14f8d353dd7819e9&siml=14f8d353dd7819e9&siml=14fac597ffd22e24… 2/4
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Neptune Tsui <@gmail.com> Thu, Sep 3, 2015 at 4:02 PM
To: Jennie Glover <@mendit.com>
Thank Jen,
Thank you for the update!
I will be looking forward to hearing from you.
Cheers,
Neptune
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Neptune
Tsui
vvnekos@gmail.com
Neptune Tsui <@gmail.com> Tue, Sep 8, 2015 at 10:46 AM
To: Jennie Glover <@mendit.com>
Hi Jen,
Sorry to be like a bug.
May I ask how far has things gone? ETA?
Or someone in Gigabyte to bug?
Thanks,
Neptune
[Quoted text hidden]
Neptune
Tsui
vvnekos@gmail.com
Jennie Glover @mendit.com> Tue, Sep 8, 2015 at 4:22 PM
To: Neptune Tsui <@gmail.com>
Hi
9/11/2015 Gmail 50105
010471933190401221GDGBD5700001
https://mail.google.com/mail/u/0/?ui=2&ik=74c96d053e&view=pt&search=inbox&th=14f8d353dd7819e9&siml=14f8d353dd7819e9&siml=14fac597ffd22e24… 3/4
Once gigabyte have confirmed stock I can update you with a more accurate eta.
Thanks
Jen
Mendit can not be held responsible for Any data loss.
Please ensure data is backed up prior to any collections.
Jennie Glover, Senior Repairs Administrator
MendIT, Network 65, Burnley, BB11 5TE
t
e @mendit.com
w www.mendit.com
From: Neptune Tsui [mailto:@gmail.com]
9/11/2015 Gmail 50105
010471933190401221GDGBD5700001
https://mail.google.com/mail/u/0/?ui=2&ik=74c96d053e&view=pt&search=inbox&th=14f8d353dd7819e9&siml=14f8d353dd7819e9&siml=14fac597ffd22e24… 4/4
Sent: 08 September 2015 10:47
To: Jennie Glover <@mendit.com>
Subject: Re: 50105 010471933190401221GDGBD5700001
[Quoted text hidden]
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