Official GIGABYTE Forum

Question About RMA.

Question About RMA.
« on: July 19, 2016, 05:37:47 pm »
My Gigabyte R9 390 died last night after only 2 months of use.  Since Newegg has a 30 day return policy, it looks like I am going to have to send it to Gigabyte.  Does anyone have any experiencing RMA'ing anything to Gigabyte? 

Last night I filled out the RMA form on their website and it says "Waiting approval."  Do I need to wait on them to respond BEFORE I mail the card off?  Or do I just mail it now?  I want to get this show on the road since it's going to take too long as it is.

(BTW, I will never buy another Gigabyte product.  Ever.  The brand new motherboard I just bought is also a lemon).