Official GIGABYTE Forum

Computer reboots after I plug in any usb device (random, non-consistent).

Hello,

My computer will reboot sometimes when I plug in a usb device (flash mem, camera, usb extention...) Does not matter which plug (front/back)... 

I tried installing a usb3.0 PCIe device into the computer.  Unplugging everything from the computer usb ports, and disabling the computer usb ports in the bios. 
Then reboted the machine, and started plugging in my periphrials into the 4 avail usb3.0 ports from the card.  I got to the the 4th plug, and plugged in a plain usb2.0 extenison and it rebooted

I have changed out the hard drive, the power supply, ran check disk, and ran system repair. 

This is been going on for some time, and I cannot pinpoint when it started. 

Any help debuggin this would be greatly appreciated.

Thanks,
Cap

specs:
Win 7 pro 64,
GA-MA790XT-UD4P,
AM3 Socket w/ Phenom II x4 955,
8g Ram (Corsair Vengeance Series 8GB DDR3-1600),
Gigabyte AMD Radeon HD 5700 Graphics card

Re: Computer reboots after I plug in any usb device (random, non-consistent).
« Reply #1 on: November 01, 2016, 03:54:50 pm »
Update,

I have been doing countless hours of research, and may have found a fix. 

My Cooler Master Cosmos SE case may have a shorted out front panel (or specifically the reset switch).  Apparently others have had this issue. 

I have removed the plugs for both the reset, and the power switch (the front panel usb is already removed) from the motherboard. 

I created a new power switch, that I am using temporarily to see if this fixes the glitch.  fingers crossed.  No issues after 24 hrs.

shadowsports

  • 2245
  • 67
  • Xbox One, Drives STI, Use QVL RAM For Best Results
    • Gigabyte US
Re: Computer reboots after I plug in any usb device (random, non-consistent).
« Reply #2 on: November 05, 2016, 10:37:30 pm »
I have several CM cases.  Elite, Centurion, HaF... Searched the CM forums and didn't see any mention of bad/shorting switches.  I can tell you however that CM will replace faulty components under warranty.  I've had a few case fans replaced.  You're down for a week, but they will take care of you.  Good Luck.

Warranty:

http://www.coolermaster.com/service/warranty.html

Support.  Must register on CM Fanzone for RMA:

http://account.coolermaster.com/LogOn.aspx

 
« Last Edit: November 05, 2016, 10:41:30 pm by shadowsports »
Z390 AORUS PRO (F10) \850w, 9900K, 32GB GSkill TriZ RGB - 16-18-18-38, RTX 3080Ti FTW3 Ultra, 960 Pro_m.2, W11
Z370-HD3P (F5) \750w, 8350K, 8GB LPX 3200 - 16-18-18-38, GTX 970 FTW SC, Intel SSD, 2TB RAID1, W11
Z97X-UD5H \850w, 4790K, 32GB Vengeance, RTX 2080 FTW