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Gigabyte AB350 Gaming 3 + Ryzen 1600 - no power-up

Gigabyte AB350 Gaming 3 + Ryzen 1600 - no power-up
« on: April 20, 2017, 09:14:16 am »
Hey guys, I got the Ryzen 5 1600, GA-AB350-Gaming 3 mobo (ATX edition), 2x8gb Corsair Vengeance LTX 3200MHz.
The problem is that the mobo won't boot up at all, and doesn't seem to be receiving any power. No onboard led lights light up, no fans are spinning and so on. Although, the connected mouse and keyboard do receive power. I am certain that I have connected everything properly (not my first time doing it) and that the PSU is alive and well. I've also tried to short the power on pins on the motherboard to rule out the faulty case front panel, but the PC won't power on either.

The issue seems similar to the one posted here https://forums.overclockers.co.uk/threads/ryzen-pc-crashed-now-board-wont-power-up.18772620/
but I didn't get to start the PC even once.

Has anyone faced such issue?

shadowsports

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Re: Gigabyte AB350 Gaming 3 + Ryzen 1600 - no power-up
« Reply #1 on: April 20, 2017, 03:34:57 pm »
Start by stripping it down to bare essentials.  Remove power, perform CLR_CMOS. If it has BIOS switches set for BIOS 1 then try BIOS 2 operation.  Remove GPU. 

Try boot with CPU, cooler, 1 stick of RAM and test.  If you have another PSU, try it.   
Z97X-UD5H (F8) \Corsair RM850w, 4790K, 16GB Vengeance, GTX970 FTW SC 4GB ACX 2.0, 850 Pro's RAID0, W10 1709
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Re: Gigabyte AB350 Gaming 3 + Ryzen 1600 - no power-up
« Reply #2 on: April 20, 2017, 04:15:17 pm »


Thanks, I will give it a try when I get home. Another thing that crossed my mind - could it possibly be caused by a dead battery? Even in a new mobo?

shadowsports

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Re: Gigabyte AB350 Gaming 3 + Ryzen 1600 - no power-up
« Reply #3 on: April 21, 2017, 12:16:30 am »
Read only memory is not affected by the battery.  A MB with a weak or dead battery won't retain its settings, date, time, boot order, etc. but will still POST when power is supplied.     
Z97X-UD5H (F8) \Corsair RM850w, 4790K, 16GB Vengeance, GTX970 FTW SC 4GB ACX 2.0, 850 Pro's RAID0, W10 1709
Z370-HD3P (F5) \750w, 8350K, 8GB LPX 3200 - 16-18-18-36, GTX 660 FTW, Intel SSD, W10 1709
Coming soon: Z370-Gaming7 \850w, 8700K, 32GB LPX 3200, GTX 1080, 960 Pro m.2, W10

Re: Gigabyte AB350 Gaming 3 + Ryzen 1600 - no power-up
« Reply #4 on: April 21, 2017, 07:49:18 pm »


Hey again,
I did exactly as you advised. Nothing helped - mobo appears to be dead. Not a single LED lights up. I don't have another PSU, but I tested the current one on another PC and it worked. Anything else you could think of?
Thanks for your help so far.

shadowsports

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Re: Gigabyte AB350 Gaming 3 + Ryzen 1600 - no power-up
« Reply #5 on: April 21, 2017, 08:53:15 pm »
Have read quite a few reports about this problem on the web.

Other suggestion that helped was to boot with one stick of RAM in a random DIMM slot...  any except DIMM_0 or DIMM_1

The concern in your case however, is 0 (zero) power or activity.
« Last Edit: April 21, 2017, 08:56:23 pm by shadowsports »
Z97X-UD5H (F8) \Corsair RM850w, 4790K, 16GB Vengeance, GTX970 FTW SC 4GB ACX 2.0, 850 Pro's RAID0, W10 1709
Z370-HD3P (F5) \750w, 8350K, 8GB LPX 3200 - 16-18-18-36, GTX 660 FTW, Intel SSD, W10 1709
Coming soon: Z370-Gaming7 \850w, 8700K, 32GB LPX 3200, GTX 1080, 960 Pro m.2, W10

GOMLVL

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Re: Gigabyte AB350 Gaming 3 + Ryzen 1600 - no power-up
« Reply #6 on: June 10, 2017, 01:21:45 am »
Hi, I'm having the same problem with my build at the moment using a GA-AX370-GAMING K5 motherboard. Did you find the solution to this?

shadowsports

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Re: Gigabyte AB350 Gaming 3 + Ryzen 1600 - no power-up
« Reply #7 on: June 15, 2017, 06:31:54 pm »
I sent the OP a PM requesting a reply.
Z97X-UD5H (F8) \Corsair RM850w, 4790K, 16GB Vengeance, GTX970 FTW SC 4GB ACX 2.0, 850 Pro's RAID0, W10 1709
Z370-HD3P (F5) \750w, 8350K, 8GB LPX 3200 - 16-18-18-36, GTX 660 FTW, Intel SSD, W10 1709
Coming soon: Z370-Gaming7 \850w, 8700K, 32GB LPX 3200, GTX 1080, 960 Pro m.2, W10

Antox

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Re: Gigabyte AB350 Gaming 3 + Ryzen 1600 - no power-up
« Reply #8 on: July 28, 2017, 01:43:50 am »
I have the exact same problem with a Gigabyte AB350 Gaming + Ryzen 1600X

No light, no fan spinning but USB ports still have power.

Any idea?


Jalle64

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Re: Gigabyte AB350 Gaming 3 + Ryzen 1600 - no power-up
« Reply #9 on: August 09, 2017, 06:05:31 pm »
I have the exact same problem with a Gigabyte AB350 Gaming + Ryzen 1600X

No light, no fan spinning but USB ports still have power.

Any idea?
Witch bios/UEFI did your motherboard come with. It needs F2 to start with R5 CPU:s.

CodKing

Re: Gigabyte AB350 Gaming 3 + Ryzen 1600 - no power-up
« Reply #10 on: September 02, 2017, 05:26:17 am »
I'm having the same issue. I've been working with the store I bought it from and it's got us all scratching our heads.

Ryzen 5 1600 + Gigabyte AB350 Gaming 3 mATX version.

Updated bios to F5 in the first instance because the newly built system would hang shortly after getting into a new Windows installation. It worked for a few boots then gave the same symptoms as above. Between myself and the store we have tested with:

5+ GPUs
5+ PSUs
new mobo (of the same model)
Ryzen 3 <--- it posts with this
Ryzen 7 <--- it posts with this as well
3+ types of RAM, all different slots/combinations etc

The Ryzen 5 was put in another mobo and it posts.

One frustrating peculiarity: After testing with the Ryzen 7 at the store, my CPU was put back in and the whole thing worked. I brought it home, installed the OS and stress tested/benchmarked for an hour or so. All was well so I fired up a game and got to it. Everything was fine, after finishing my game I went off to do something else to return and find a black-screen. Back to square one, no post. Re-testing at the store and with my own hardware ensued and still no go, it will just not play nice with this mobo.

The store has spent so much time on this (as have I, and I'm no slouch) they are giving up. Their solution is to sell me a Ryzen 7, which I'm not doing.

I need some help with this one Gigabyte, I'm not giving up till I have this working.

Looking forward to some input.
Thanks

Re: Gigabyte AB350 Gaming 3 + Ryzen 1600 - no power-up
« Reply #11 on: November 02, 2017, 12:42:11 am »
I’m having the same issue it’s incredibly frustrating to not get an answer

shadowsports

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Re: Gigabyte AB350 Gaming 3 + Ryzen 1600 - no power-up
« Reply #12 on: November 04, 2017, 04:22:34 pm »
I'm having the same issue. I've been working with the store I bought it from and it's got us all scratching our heads.

Ryzen 5 1600 + Gigabyte AB350 Gaming 3 mATX version.

Updated bios to F5 in the first instance because the newly built system would hang shortly after getting into a new Windows installation. It worked for a few boots then gave the same symptoms as above. Between myself and the store we have tested with:

5+ GPUs
5+ PSUs
new mobo (of the same model)
Ryzen 3 <--- it posts with this
Ryzen 7 <--- it posts with this as well
3+ types of RAM, all different slots/combinations etc

The Ryzen 5 was put in another mobo and it posts.

One frustrating peculiarity: After testing with the Ryzen 7 at the store, my CPU was put back in and the whole thing worked. I brought it home, installed the OS and stress tested/benchmarked for an hour or so. All was well so I fired up a game and got to it. Everything was fine, after finishing my game I went off to do something else to return and find a black-screen. Back to square one, no post. Re-testing at the store and with my own hardware ensued and still no go, it will just not play nice with this mobo.

The store has spent so much time on this (as have I, and I'm no slouch) they are giving up. Their solution is to sell me a Ryzen 7, which I'm not doing.

I need some help with this one Gigabyte, I'm not giving up till I have this working.

Looking forward to some input.
Thanks

It's not you.  Faulty BIOS programming of defective hardware.  Buy a different board.  This series has been nothing but trouble since its release.  Or continue to beat your head against the wall and be frustrated.   
Z97X-UD5H (F8) \Corsair RM850w, 4790K, 16GB Vengeance, GTX970 FTW SC 4GB ACX 2.0, 850 Pro's RAID0, W10 1709
Z370-HD3P (F5) \750w, 8350K, 8GB LPX 3200 - 16-18-18-36, GTX 660 FTW, Intel SSD, W10 1709
Coming soon: Z370-Gaming7 \850w, 8700K, 32GB LPX 3200, GTX 1080, 960 Pro m.2, W10