Official GIGABYTE Forum

GA-Z270X Gaming 7, is this reboot normal?

Re: GA-Z270X Gaming 7, is this reboot normal?
« Reply #45 on: May 10, 2017, 09:48:37 am »
No, there is no new updates for z270x :/

Re: GA-Z270X Gaming 7, is this reboot normal?
« Reply #46 on: May 11, 2017, 04:08:06 am »
Hello all guys. Today is out for my board (z270-HD3P) new bios F6 and it works flawlessly! No more strange shutdowns when i want reboot PC (even with XMP profile on). Check your download section on your motherboard site, maybe there is even for u also new BIOS to download. Greetz!

Posters have already said it doesn't work with the latest BIOS, F6 for the Z270x Aorus Gaming 7  you don't even have the same mobo as us, why bother posting this rubbish as it is irrelevant. It is bad netiquette to hijack threads

Latest from Gigabyte Suppport

Hi, :

Thanks again for your update.

We tested to enable XMP for sure, but not a memory model same as yours.

Test is ok at out side.

Have a nice day
« Last Edit: May 11, 2017, 04:09:09 am by PvtJohnTowle »
Gigabyte 270X Aorus Gaming 7 F5 BIOS CPU Type QuadCore Intel Core i7-7700K, 5000 MHz (50 x 100) Corsair Vengeance LPX DDR4 3200 16 GB (2 x8gb) Corsair H100I V2 , Corsair RM750I PSU Giga GTX1070 G1 Gaming Asus ROG Swift PG279Q

Rapkix

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Re: GA-Z270X Gaming 7, is this reboot normal?
« Reply #47 on: May 11, 2017, 07:54:29 am »
You don't need to be offensive. I just saying i have same problem on different board (but with same BIOS). Do you understand this thing? I am not saying i have same Board. Thats why i said my model and same problem... We all have same problem. You don't need really be so selfish.

Re: GA-Z270X Gaming 7, is this reboot normal?
« Reply #48 on: May 11, 2017, 08:21:16 am »
You don't need to be offensive. I just saying i have same problem on different board (but with same BIOS). Do you understand this thing? I am not saying i have same Board. Thats why i said my model and same problem... We all have same problem. You don't need really be so selfish.

I wasn't offensive at all , you are easily offended mate. No it's not the same bios as yours as you have a different motherboard. We can't use your bios on a GA-Z270X Aorus Gaming 7.  You have no idea what you are talking about. The only thing that is the same is the Numbering system which is used across all Giga boards.  Your problem may or may not be related so you can't say it is. Start a new thread if you have a problem with your particular model motherboard. The title was "GA-270X  Gaming 7"  so you should be practicing good netiquette.  Educate yourself and read this thread on Reddit and stop being so ignorant.

https://www.reddit.com/r/NoStupidQuestions/comments/3r3lb9/what_does_hijacking_a_thread_or_comment_mean/

Nobody cares if it is working on your model motherboard in this thread.
« Last Edit: May 11, 2017, 08:25:18 am by PvtJohnTowle »
Gigabyte 270X Aorus Gaming 7 F5 BIOS CPU Type QuadCore Intel Core i7-7700K, 5000 MHz (50 x 100) Corsair Vengeance LPX DDR4 3200 16 GB (2 x8gb) Corsair H100I V2 , Corsair RM750I PSU Giga GTX1070 G1 Gaming Asus ROG Swift PG279Q

Rapkix

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Re: GA-Z270X Gaming 7, is this reboot normal?
« Reply #49 on: May 11, 2017, 08:50:37 am »
I'am so sorry, but as i can see, i am not the one who is rude. I am not even trying hijack this thread and will do my own then.

Phroster

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Re: GA-Z270X Gaming 7, is this reboot normal?
« Reply #50 on: May 11, 2017, 11:26:01 pm »
Support seems really bad. Hopefully more will post here.

But I think allot of user won't even report this, because they either have no mechanical HDDs, and don't notice the shutdown. (although the LEDs also go out and fans turn off.)

I also gave them a link to this thread in the support ticket.

Try that aswell, so they can see more people have the same issue.

Hopefully they will forward your ticket to HQ aswell.
GA-Z270X Gaming7, I7 7700k @ 4.6Ghz, 2x Corsair LPX 8GB x 2 @ 3200mhz, Asus Strix Geforce 980Ti, Samsung EVO 960 1TB.

Re: GA-Z270X Gaming 7, is this reboot normal?
« Reply #51 on: May 12, 2017, 02:22:28 am »
https://au.pcpartpicker.com/list/46MLHN

My Corsair Memory CMK16GX4M2B3200C16 is compatible according to PC Part Picker
Gigabyte 270X Aorus Gaming 7 F5 BIOS CPU Type QuadCore Intel Core i7-7700K, 5000 MHz (50 x 100) Corsair Vengeance LPX DDR4 3200 16 GB (2 x8gb) Corsair H100I V2 , Corsair RM750I PSU Giga GTX1070 G1 Gaming Asus ROG Swift PG279Q

Phroster

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Re: GA-Z270X Gaming 7, is this reboot normal?
« Reply #52 on: May 12, 2017, 03:11:54 pm »
https://au.pcpartpicker.com/list/46MLHN

My Corsair Memory CMK16GX4M2B3200C16 is compatible according to PC Part Picker

I have exactly the same memory, only 2x, so I have 32GB.

Supported or not, the memory works fine.

Because when I downgrade to F4 (the BIOS I'm currently on)

The boot problem isn't there.
So its definitely a BIOS issue.

Downgrading is a little bit complicated but I described in this thread how you can do it.
GA-Z270X Gaming7, I7 7700k @ 4.6Ghz, 2x Corsair LPX 8GB x 2 @ 3200mhz, Asus Strix Geforce 980Ti, Samsung EVO 960 1TB.

Re: GA-Z270X Gaming 7, is this reboot normal?
« Reply #53 on: May 12, 2017, 09:38:33 pm »
https://au.pcpartpicker.com/list/46MLHN

My Corsair Memory CMK16GX4M2B3200C16 is compatible according to PC Part Picker

I have exactly the same memory, only 2x, so I have 32GB.

Yes but Giga's response if they have tested it with different memory and it restarts OK  see their response at #46 that I copied and pasted. They are unwilling to accept their is a problem with the bios and blaming the user.

Supported or not, the memory works fine.

Because when I downgrade to F4 (the BIOS I'm currently on)

The boot problem isn't there.
So its definitely a BIOS issue.

Downgrading is a little bit complicated but I described in this thread how you can do it.
Gigabyte 270X Aorus Gaming 7 F5 BIOS CPU Type QuadCore Intel Core i7-7700K, 5000 MHz (50 x 100) Corsair Vengeance LPX DDR4 3200 16 GB (2 x8gb) Corsair H100I V2 , Corsair RM750I PSU Giga GTX1070 G1 Gaming Asus ROG Swift PG279Q

Re: GA-Z270X Gaming 7, is this reboot normal?
« Reply #54 on: May 13, 2017, 02:46:15 am »
Hi guys let's all relax. The more people that have this issue the better that way they can get their act together and bloody fix it!

The latest bios for our board is still F7a and it does not remedy the issue.

Their support is a disgrace, considering the amount of products they sell worldwide it really is disappointing.

I see we all seem to use Corsair memory right?

Maybe it is some sort of issue with this board and Corsair memory (with XMP).

Maybe thats why there are minimal people having this issue?

I wonder if trying different memory sticks with XMP would fix this issue on our boards. Not that that is a solution but would be interesting to see.

I use Corsair Vengeance LED 3000mhz memory. 32GB (4x8).
CMU32GX4M4C3000C15
Mine is also compatible on part picker.

The stupidest thing about this issue is that it never happened in F4 bios! That was very stable, any rev's since then have introduced this issue so its up to GIGABYTE to fix it since their new bios versions caused this problem to arise. I wouldnt even mind so much if I could roll back to F4 but that aint possible either!

I have linked support to this topic 3 times now.

Any updates from you guys?
« Last Edit: May 13, 2017, 02:55:18 am by kamikazee »

Re: GA-Z270X Gaming 7, is this reboot normal?
« Reply #55 on: May 13, 2017, 05:47:14 am »
I have done a  MemTest86 V7.3 Free (64-bit) and my memory passed with flying colours. No problem here.
Gigabyte 270X Aorus Gaming 7 F5 BIOS CPU Type QuadCore Intel Core i7-7700K, 5000 MHz (50 x 100) Corsair Vengeance LPX DDR4 3200 16 GB (2 x8gb) Corsair H100I V2 , Corsair RM750I PSU Giga GTX1070 G1 Gaming Asus ROG Swift PG279Q

Phroster

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Re: GA-Z270X Gaming 7, is this reboot normal?
« Reply #56 on: May 13, 2017, 06:08:15 pm »
Yes the system is perfectly stable, despite the reboot issue.

It might have something to specific to do with Corsair memory.

You can also try put XMP on, and set the frequency of the memory lower.
That fixed the issue for me, when putting the memory in 2666mhz instead of 3200mhz.
But I want to use the full performance of the memory I bought. So that's only a workaround for now.

Still it's possible to downgrade to F4 (that's what I did) then it works fine with XMP enabled @ 3200mhz.

But you need to use a FPT with a bootable USB, edit the bios file with a hex editor, so your MAC adress isn't lost.
And reflash again from inside the bios menu with an unedited bios file.
Even if your MAC adress gets lost, the network card will still work. But I would prefer to keep the MAC adress.

As I said before, I described in this thread how you downgrade to F4.
It's actually quite easy.
And if you brick the bios, which would only happen if the power gets disrupted, or your system crashes during the flash.
You still have a backup bios which should kick in next time you reboot.
GA-Z270X Gaming7, I7 7700k @ 4.6Ghz, 2x Corsair LPX 8GB x 2 @ 3200mhz, Asus Strix Geforce 980Ti, Samsung EVO 960 1TB.

Re: GA-Z270X Gaming 7, is this reboot normal?
« Reply #57 on: May 17, 2017, 08:27:20 am »
Yes the system is perfectly stable, despite the reboot issue.

It might have something to specific to do with Corsair memory.

You can also try put XMP on, and set the frequency of the memory lower.
That fixed the issue for me, when putting the memory in 2666mhz instead of 3200mhz.
But I want to use the full performance of the memory I bought. So that's only a workaround for now.


I have done this and it works properly now, it just restarts without turning off completely..
Gigabyte 270X Aorus Gaming 7 F5 BIOS CPU Type QuadCore Intel Core i7-7700K, 5000 MHz (50 x 100) Corsair Vengeance LPX DDR4 3200 16 GB (2 x8gb) Corsair H100I V2 , Corsair RM750I PSU Giga GTX1070 G1 Gaming Asus ROG Swift PG279Q

Re: GA-Z270X Gaming 7, is this reboot normal?
« Reply #58 on: May 18, 2017, 11:20:46 am »
Currently we don't have clue to clarify issue due to memory.
The memory we have tested to check your issue in HQ are:
Kingston DDR4 2400MHz 4G HX424C15FBK4/16
Corsair DDR4 2666MHz 8G CMD32GX4M4A266C16
Have a nice day.
Gigabyte 270X Aorus Gaming 7 F5 BIOS CPU Type QuadCore Intel Core i7-7700K, 5000 MHz (50 x 100) Corsair Vengeance LPX DDR4 3200 16 GB (2 x8gb) Corsair H100I V2 , Corsair RM750I PSU Giga GTX1070 G1 Gaming Asus ROG Swift PG279Q

Re: GA-Z270X Gaming 7, is this reboot normal?
« Reply #59 on: May 19, 2017, 07:06:22 am »
Good day,:
We have many memory models higher than 2666MHz validated in our QVL.
We also got one of them, CMK16GX4M2B4000C19 ver4.31 x 4pcs, for checking issue for you.
With XMP enabled, there is no issue to be duplicated, your issue may not be caused by XMP profile after our further check.
Best Regards,
Gigabyte 270X Aorus Gaming 7 F5 BIOS CPU Type QuadCore Intel Core i7-7700K, 5000 MHz (50 x 100) Corsair Vengeance LPX DDR4 3200 16 GB (2 x8gb) Corsair H100I V2 , Corsair RM750I PSU Giga GTX1070 G1 Gaming Asus ROG Swift PG279Q