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(Missing parts) Gigabyte GA-AX370-Gaming K5


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(Missing parts) Gigabyte GA-AX370-Gaming K5
« on: September 24, 2017, 02:28:47 pm »
First post, so I recently decided to buy a new PC and when all the parts came a few days ago me and a friend started building the PC, when he realized that the motherboard came without the two pieces on which you attach the CPU cooler, I am not sure what its called in english but the two pieces are clearly listed in the manual and on all the pictures. They weren't preinsta attached on the motherboard nor were they separate in the box.

I've sent an email to the seller who told me to send a mail to Gigabyte that they will send me the missing parts.  I also send an email to Gigabyte technical support a day ago, will patiently wait for the reply.

I was wondering if anyone had any similar experience like me. And ofc I had to promote this here.

Got so excited when we started building my new PC and then you can't attach your CPU cooler on and you have a half finished PC just sitting there :(