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AERO 15 webcam stopped working

TB404

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AERO 15 webcam stopped working
« on: October 11, 2017, 09:11:52 pm »
Hello there,
My webcam stopped working sudenly, nothing sramatic happend to the laptop (i.e. it didn't fall or anythign similar) - not sure what to do, I tried looking for the driver to reinstall but couldn't find it on Gigabyte's offcial AERO15 page...

TriDefCam is a software I believe not the driver and it didn't help.

Incidentally, I don't see the webcam in the device manager either... Is it an RMA?

Please share your thoughts or ideas... thanks!

TB404

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  • 0
Re: AERO 15 webcam stopped working
« Reply #1 on: October 12, 2017, 08:39:05 pm »
Hello there,
My webcam stopped working sudenly, nothing sramatic happend to the laptop (i.e. it didn't fall or anythign similar) - not sure what to do, I tried looking for the driver to reinstall but couldn't find it on Gigabyte's offcial AERO15 page...

TriDefCam is a software I believe not the driver and it didn't help.

Incidentally, I don't see the webcam in the device manager either... Is it an RMA?

Please share your thoughts or ideas... thanks!

OK solved, apparantly the camera driver is under Utils on Gigabyte support site for AERO15 and called AmCap - reinstalled and it works fine now.