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nvlddmkm error id 14 related to MoBo BIOS version

nvlddmkm error id 14 related to MoBo BIOS version
« on: November 16, 2017, 08:12:23 pm »
Hello,

like many people, I have problem that my graphic lags or stutter for few seconds after some hours of gaming with nvlddmkm error id 14 in event log. And I tried almost all possible fixes, like installing newest or older drivers, cleaning drivers with DDU, changing tdrdelay or tdrlevel in registry, disable PCIe link state in power management, underclocking card, connect power supply of graphic card to different branch on PSU, checking all temperatures, clearing out dust and applying new thermal paste on GPU.. and one of things I tried was updating vBIOS of graphic card and BIOS of motherboard..

First, my setup (I know that graphic card is old and I plan to buy a new one, but with this problem, Iam not sure that changing graphic card will be ultimate solution):

GPU: GIGABYTE GTX 670 Ultra Durable OC 2GB (now with F5 BIOS)
http://uk.gigabyte.com/Graphics-Card/GV-N670OC-2GD#ov
MoBo: GIGABYTE Z170X-Gaming 3 - Intel Z170 (now with F6 BIOS)
http://uk.gigabyte.com/Motherboard/GA-Z170X-Gaming-3-EU-rev-10#ov
CPU: Intel Core i5-6600K + Noctua NH-U9B SE2
RAM: Kingston HyperX Fury Black 16GB (2x8GB) DDR4 2666
SSD: Kingston HyperX 3K - 120GB
PSU: Corsair CX Series CX550M 550W
monitor: LG Flatron IPS235P connected via DVI-D
OS: Windows 10 Pro 64bit

Updating BIOS on graphic card had no effect on this error, but things are really different with updating BIOS on motherboard: when I updated to newest version F22d, this graphic lagging issue is much worse. Its lagging even on Windows desktop, whole computer freezes for few seconds, then works fine for a moment, then freeze for few seconds again.. I can start game like CS:GO and when I start to load some map, it takes several minutes to load. And then in game I have like 0,2 FPS - one frame rendered, then freeze for five seconds, another frame, then freeze again. Sometimes sound start stuttering with that. Some freezes are longer, probably when graphic card resets and monitor blinks. Instead after few hours of gaming, its now happening all the time since OS starts.

Event log is then full of these errors:
nvlddmkm id 14
Display id 4101
nvlddmkm id 13

and in reliability monitor is error:
LiveKernelEvent id 141

So, I downgraded BIOS on motherboard back to version F6 and everything works like before. I can play again for hours without lagging or stutering (of course until this error happens again after few hours or days of playing and it happens only during gaming). In both cases, nothing is overclocked, everything in BIOS is on default/Auto and I used "Load optimized defaults" after BIOS update.

Do you have any idea why this thing could happen? And could be buying new graphic card a solution to this problem?

Thanks

Re: nvlddmkm error id 14 related to MoBo BIOS version
« Reply #1 on: March 24, 2018, 01:41:31 am »
i had a similar issue for months and was sure it was the Graphics card, but i turned out to be the ram overclock was too high, i had XMP enabled in BIOS motherboard, and my setup didn't like the speeds. Try resting the BIOS to default settings, download memtest let it run for at least 4 hours.

https://www.memtest86.com/

shadowsports

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Re: nvlddmkm error id 14 related to MoBo BIOS version
« Reply #2 on: March 24, 2018, 02:54:15 pm »
I agree with JaKSLaP's recommendation.  Test your RAM.  Further, do as he suggests, run the RAM at 2133 and see what your gaming results are.  What is the specific model of your Fury RAM?
Z97X-UD5H (F8) \RM850w, 4790K, 16GB Vengeance, GTX970 FTW SC, 850 Pro's RAID0, 1TB WD, W10 1803
Z370-HD3P (F5) \750w, 8350K, 8GB LPX 3200 - 16-18-18-36, GTX 660 FTW, Intel SSD, 2TB RAID1, W10 1803
Coming soon: Z370-Gaming7 \850w, 8700K, 32GB LPX 3200, GTX 1080, 960 Pro m.2, W10

Re: nvlddmkm error id 14 related to MoBo BIOS version
« Reply #3 on: March 26, 2018, 03:01:58 pm »
Hello,

thanks for your tips. I also posted this problem on nvidia forums: https://forums.geforce.com/default/topic/1029161/geforce-drivers/nvlddmkm-error-id-14-related-to-mobo-bios-version/ and they also suggested running RAMs at default 2133 MHz frequency. But since you asked, product code of my memories is: HX426C15FBK2/16

For now, it seems that my problem has been fixed.

shadowsports

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Re: nvlddmkm error id 14 related to MoBo BIOS version
« Reply #4 on: March 26, 2018, 03:19:13 pm »
Hello,

thanks for your tips. I also posted this problem on nvidia forums: https://forums.geforce.com/default/topic/1029161/geforce-drivers/nvlddmkm-error-id-14-related-to-mobo-bios-version/ and they also suggested running RAMs at default 2133 MHz frequency. But since you asked, product code of my memories is: HX426C15FBK2/16

For now, it seems that my problem has been fixed.

Glad to hear your issue has been resolved.

Your RAM is on the QVL for your board. 

Its likely the XMP profile in the BIOS does not match the JEDEC profile supported by the RAM.

XMP Profile #1: DDR4-2666 CL15-17-17 @1.2V

You can try setting the timings and voltage manually in M.I.T. if you wish, but honestly, I wouldn't bother if you have stability. The 500Mhz in clock speed is negligible in the grand scheme of things.  Stability should always be the first priority.     

Reference:
http://download.gigabyte.eu/FileList/Memory/mb_memory_ga-z170x-gaming3.pdf

https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=3&ved=0ahUKEwi5zbvKlYraAhUR2mMKHbwOCcYQFgg9MAI&url=https%3A%2F%2Fwww.kingston.com%2Fdatasheets%2FHX426C15FBK2_16.pdf&usg=AOvVaw3Tm60OXRRdkHvn1mVEDc6f

https://ark.intel.com/products/88191/Intel-Core-i5-6600K-Processor-6M-Cache-up-to-3_90-GHz

Cheers
« Last Edit: March 26, 2018, 03:22:22 pm by shadowsports »
Z97X-UD5H (F8) \RM850w, 4790K, 16GB Vengeance, GTX970 FTW SC, 850 Pro's RAID0, 1TB WD, W10 1803
Z370-HD3P (F5) \750w, 8350K, 8GB LPX 3200 - 16-18-18-36, GTX 660 FTW, Intel SSD, 2TB RAID1, W10 1803
Coming soon: Z370-Gaming7 \850w, 8700K, 32GB LPX 3200, GTX 1080, 960 Pro m.2, W10

Re: nvlddmkm error id 14 related to MoBo BIOS version
« Reply #5 on: March 26, 2018, 05:45:54 pm »
Yes, I now run RAMs at 2133 MHz and 12-14-14-28 timings.

Actually, XMP profile match JEDEC profile. That's why I don't get the point of XMP profiles on these RAMs. Default value in BIOS for selecting XMP profile is Disabled (-> no XMP profile). These are frequency/timings tables from CPU-Z:

Code: [Select]
Memory SPD
-------------------------------------------------------------------------

DIMM # 1
SMBus address 0x51
Memory type DDR4
Module format UDIMM
Manufacturer (ID) Kingston (7F98000000000000000000)
Size 8192 MBytes
Max bandwidth DDR4-2666 (1333 MHz)
Part number KHX2666C15D4/8G   
Serial number A3384C33
Manufacturing date Week 13/Year 16
Nominal Voltage 1.20 Volts
EPP no
XMP yes
XMP revision 2.0
AMP no
JEDEC timings table CL-tRCD-tRP-tRAS-tRC @ frequency
JEDEC #1 9.0-11-11-21-36 @ 800 MHz
JEDEC #2 11.0-13-13-26-44 @ 977 MHz
JEDEC #3 12.0-14-14-28-48 @ 1066 MHz
JEDEC #4 13.0-15-15-31-52 @ 1155 MHz
JEDEC #5 14.0-16-16-33-56 @ 1244 MHz
JEDEC #6 15.0-17-17-35-60 @ 1333 MHz
JEDEC #7 16.0-17-17-35-60 @ 1333 MHz
JEDEC #8 17.0-17-17-35-60 @ 1333 MHz
JEDEC #9 18.0-17-17-35-60 @ 1333 MHz
XMP profile XMP-2666
Specification DDR4-2666
Voltage level 1.200 Volts
Min Cycle time 0.750 ns (1333 MHz)
Max CL 15.0
Min tRP 12.75 ns
Min tRCD 12.75 ns
Min tRAS 26.25 ns
Min tRC 45.00 ns
Min tRRD 5.25 ns
XMP timings table CL-tRCD-tRP-tRAS-tRC-CR @ frequency (voltage)
XMP #1 9.0-11-11-21-36-n.a @ 800 MHz (1.200 Volts)
XMP #2 10.0-12-12-24-40-n.a @ 888 MHz (1.200 Volts)
XMP #3 11.0-13-13-26-44-n.a @ 977 MHz (1.200 Volts)
XMP #4 12.0-14-14-28-48-n.a @ 1066 MHz (1.200 Volts)
XMP #5 13.0-15-15-31-52-n.a @ 1155 MHz (1.200 Volts)
XMP #6 14.0-16-16-33-56-n.a @ 1244 MHz (1.200 Volts)
XMP #7 15.0-17-17-35-60-n.a @ 1333 MHz (1.200 Volts)
XMP #8 16.0-17-17-35-60-n.a @ 1333 MHz (1.200 Volts)

If BIOS is reseted on default values, then RAMs are set according to JEDEC #6 profile, which is exactly same values like is on XMP #7 profile.

 

anything