GA-7VT600 - BootBlock issue

[absic]

.What puzzles me is Gigabytes negative response to finding a solution for this issue,they must know the circuit in detail and viewing the 1000s of posts on this forum I'm wondering why there are so many problems with their products.

I can't answer for Gigabyte but part of the problem could be due to language. From what I have seen, question that go through to Gigabyte Tech Support are answered by the staff at their HQ in Taiwan. Maybe you should try asking if they have a replacement BIOS chip for this board, so that you can repair it yourself.

To be honest, I don't think Gigabyte's products are any worse than other manufacturers, just check out the ASUS, ABIT, MSI or other manufacturers forums. Generally speaking, people only come to these forums when they encounter a problem so it does seem as if there are lots of issues, in fact, most of them are due to a lack of understanding rather than real problems with the hardware.

I have never had any reason to complain in the 10 years I have been using Gigabyte motherboards and in more than 100 builds,  I have yet to have one fail or need replacing. And yes, some of the earlier Socket A rigs are still running, my mother has one such system and so do a couple of my friends.

[Dark Mantis]

To be honest, I don't think Gigabyte's products are any worse than other manufacturers, just check out the ASUS, ABIT, MSI or other manufacturers forums.

That is quite true I used to spend a lot of time on the ASUS forum and have done so for several years and their products are no more trouble free than any others. I also contribute to the PC Advisor Forums and they would show you the same thing. People only go on forums when they have problems not when their machines are running sweetly.

[tblo163]

I agree that Gygabyte products are no worse or better than others,however their customer support is deffinately the worst I've ever encountered.They seem to have a limited grasp of the English language and every reply is a complette contradiction to the inquiry,the only words they seem to understand are warranty,corrupt and sorry.Compared to other companies,their after sales support is "rubbish" and does not do anything for their reputation.They must have access to all the circuit diagrams of their products and must also know of all the solutions to any problems that may occur.And after the reply,they invite you take a survey!

[Dark Mantis]

I think that any of us who have had to deal directly with the main Gigabyte Technical Support have found them wanting one way or another, however if you can access the local UK people it is a different story.

[tblo163]

That sounds like it's worth trying,do you have their URL?  I just want to know wether there is a solution to this problem,before I trash the mobo.

[absic]

Your best bet would be to send a PM to runn3r, the forum moderator. He can point you in the right direction.

[runn3R]

Hi tblo163

No need for PM, I have noticed this topic yesterday and already started checking about out of warranty costs for you. I will let you know.

But maybe try this... download the bios, after extracting copy the file to HDD and go.

[Dark Mantis]

But maybe try this... download the bios, after extracting copy the file to HDD and go.

I had already suggested that but we decided that it wouldn't work as it wasn't an image file.

[tblo163]

I think we have tried about every option to solve this issue.Thinking about it logically,the cost of a repair on this mobo would have been uneconomic,and the negative response from customer support in TW & UK has prompted me to find an excellent solution,I spotted a PC in the local adds,with 250GB HDD,2.8GHz cpu,1.5G Ram,450w psu & sata, all in a new case at £45.Also a clean install of XP Pro,(fully activated and updated.So I've bought it and it's perfect.As for the Gigabyte mother board,I have given it away ! HOWEVER because of the interest trying to solve the bootblock issue,I would like to keep this topic open,because ,one day,we might be able to help someone with the same problem. The good news is:- now I can get some well earned sleep,having been up most nights banging my head on my monitor!

[runn3R]

But maybe try this... download the bios, after extracting copy the file to HDD and go.

I had already suggested that but we decided that it wouldn't work as it wasn't an image file.

Worth trying in my opinion

(...)the cost of a repair on this mobo would have been uneconomic(...)

It could be, especially including transport fee both ways.

(...)I spotted a PC in the local adds,with 250GB HDD,2.8GHz cpu,1.5G Ram,450w psu & sata, all in a new case at £45.Also a clean install of XP Pro,(fully activated and updated.So I've bought it and it's perfect.

Good

The good news is:- now I can get some well earned sleep,having been up most nights banging my head on my monitor!

So sleep well