Official GIGABYTE Forum

GA P55A-UD3 BSOD's with memory management messages

Re: GA P55A-UD3 BSOD's with memory management messages
« Reply #45 on: July 10, 2010, 03:14:52 pm »
Your post still seems to be unlocked Soar. Try posting again my friend.

Thanks again DM.

I am not sure why I could not post on this thread again.  The modify button was not showing up even though I was logged in.  

Well, not to worry, it works now!

Ok, well, back to this computer challenge...

Windows Explorer continues to shut down, and I also received another BSOD even though I did not adjust any settings.

Still having the two short beeps at start up, then after a 10 second pause, the one short beep [manual states that two short beeps indicates CMOS setting error].

BTW, when I use just one stick of the G.skil RAM, I still get the two short beeps, then the one short beep later on.

I did want to correct myself.  Both you and Runn3r stated that the RAM I purchased is not on Gigabytes compatibility list.  I stated that is was.  You are absolutely correct!  I got it mixed up.  It was not Gigabyte that I contacted, but rather G.skil.  Runn3r is saying it is a compatibility issue because the two short beeps and then the short beep 10 seconds later indicate a compatibility issue.  So my apologies on this matter.

Have you any more suggestions?  I had three options come to mind:

Return the MOBO, or try different RAM, or try altering the timings/voltages on the RAM in the BIOS.

What would you suggest?

Soar
« Last Edit: July 10, 2010, 03:44:51 pm by soarwitheagles »
AMD 1055T
GIGABYTE GA-990FXA-UD3
XFX 6870 DD
Corsair Vengeance 1600 16GB
OCZ ZX-850 Watt Gold
HAF 932

Intel i5-3570
ASRock Z77 Extreme4
GeForce 560Ti
OCZ ZX-850 Watt Gold
Corsair Vengeance 1600 16GB
CM HAF X Blue

Both Systems:

Windows 7+10
Scythe Temp Monitor + Fan Controller

Dark Mantis

  • *
  • 18405
  • 414
  • 10typesofpeopleoneswhoknow binaryandoneswhodont
    • Dark Mantis
Re: GA P55A-UD3 BSOD's with memory management messages
« Reply #46 on: July 10, 2010, 03:55:30 pm »
Welcome back soar
Right justb to deal with the posting problem, all it was is that the "Modify" button only stays available for a few hours. To be honest I am not sure exactly how long it stays but it does go after a while.
About the memory I think that is your problem. Just to clear it up I asked if you had this memory (12800CL7D-4GBRM) and you replied that you had (12800CL7D) but it wasn't exactly the same. So do your memory modules end with -4GBRM if not they are probably not compatible.
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

Re: GA P55A-UD3 BSOD's with memory management messages
« Reply #47 on: July 10, 2010, 04:04:16 pm »
Welcome back soar
Right justb to deal with the posting problem, all it was is that the "Modify" button only stays available for a few hours. To be honest I am not sure exactly how long it stays but it does go after a while.
About the memory I think that is your problem. Just to clear it up I asked if you had this memory (12800CL7D-4GBRM) and you replied that you had (12800CL7D) but it wasn't exactly the same. So do your memory modules end with -4GBRM if not they are probably not compatible.

Thanks again DM and sorry about my incomplete answer.  Yes, they do end with GBRM.

The entire letter/number is listed as: G.SKILL Ripjaws 4GB DDR3 1600 F3-12800CL7D-4GBRM.

Soar
AMD 1055T
GIGABYTE GA-990FXA-UD3
XFX 6870 DD
Corsair Vengeance 1600 16GB
OCZ ZX-850 Watt Gold
HAF 932

Intel i5-3570
ASRock Z77 Extreme4
GeForce 560Ti
OCZ ZX-850 Watt Gold
Corsair Vengeance 1600 16GB
CM HAF X Blue

Both Systems:

Windows 7+10
Scythe Temp Monitor + Fan Controller

Dark Mantis

  • *
  • 18405
  • 414
  • 10typesofpeopleoneswhoknow binaryandoneswhodont
    • Dark Mantis
Re: GA P55A-UD3 BSOD's with memory management messages
« Reply #48 on: July 10, 2010, 04:25:34 pm »
Well in that case and the fact that they passed the Memtest86 tests ok I would have to concede that they should be fine. runn3R said that they are compatible so I guess I will have to re-think my strategy(damn)! I was fairly certtain it would have been down to the ram.

It's all rather confusing. These two beeps- meaning CMOS error and then followed by one short beep meaning Boot successful. I have never had them both happen at the same time before. I think that we have covered everything that could be asked of us without success and now it is time to get an exchange from you retailer or an RMA number from Gigabyte. You can point them to this thread if there is any problem with the exchange.

Let me know how you get on.

All the best soar and happy hunting.
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

Re: GA P55A-UD3 BSOD's with memory management messages
« Reply #49 on: July 10, 2010, 08:03:12 pm »
Well in that case and the fact that they passed the Memtest86 tests ok I would have to concede that they should be fine. runn3R said that they are compatible so I guess I will have to re-think my strategy(damn)! I was fairly certtain it would have been down to the ram.

It's all rather confusing. These two beeps- meaning CMOS error and then followed by one short beep meaning Boot successful. I have never had them both happen at the same time before. I think that we have covered everything that could be asked of us without success and now it is time to get an exchange from you retailer or an RMA number from Gigabyte. You can point them to this thread if there is any problem with the exchange.

Let me know how you get on.

All the best soar and happy hunting.

Ok.  I emailed Gigabyte and explained the situation.  I also asked for a MOBO replacement.  Now we will see what they say.  Who knows, maybe they will know exactly why we are getting the two beeps, and perhaps they will have a solution.

Either way, thanks again for all the time and effort you have given me.

Have a nice day there!

Soar
AMD 1055T
GIGABYTE GA-990FXA-UD3
XFX 6870 DD
Corsair Vengeance 1600 16GB
OCZ ZX-850 Watt Gold
HAF 932

Intel i5-3570
ASRock Z77 Extreme4
GeForce 560Ti
OCZ ZX-850 Watt Gold
Corsair Vengeance 1600 16GB
CM HAF X Blue

Both Systems:

Windows 7+10
Scythe Temp Monitor + Fan Controller

Dark Mantis

  • *
  • 18405
  • 414
  • 10typesofpeopleoneswhoknow binaryandoneswhodont
    • Dark Mantis
Re: GA P55A-UD3 BSOD's with memory management messages
« Reply #50 on: July 10, 2010, 08:36:01 pm »
It's been a pleasure soar and please keep in touch to let us know the outcome.
ATB
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

Re: GA P55A-UD3 BSOD's with memory management messages
« Reply #51 on: July 13, 2010, 05:44:30 am »
It's been a pleasure soar and please keep in touch to let us know the outcome.
ATB

DM,

I just spoke with the Gig Rep and he told me that the two beeps indicate the MOBO went south...so I'm RMA'ing it and will post as soon as I receive the new MOBO!

Have a nice day there and give our regards to the queen!

Soar
AMD 1055T
GIGABYTE GA-990FXA-UD3
XFX 6870 DD
Corsair Vengeance 1600 16GB
OCZ ZX-850 Watt Gold
HAF 932

Intel i5-3570
ASRock Z77 Extreme4
GeForce 560Ti
OCZ ZX-850 Watt Gold
Corsair Vengeance 1600 16GB
CM HAF X Blue

Both Systems:

Windows 7+10
Scythe Temp Monitor + Fan Controller

Dark Mantis

  • *
  • 18405
  • 414
  • 10typesofpeopleoneswhoknow binaryandoneswhodont
    • Dark Mantis
Re: GA P55A-UD3 BSOD's with memory management messages
« Reply #52 on: July 13, 2010, 06:53:04 am »
Thanks for the update, soar and I will pass on your regards when I see her today for tea. ;D
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

How do I know what Gigabyte did to my MOBO after I RMA's it?
« Reply #53 on: July 28, 2010, 05:15:58 am »
Hi.

Ok, I had the BSOD problem with the GA-P55A-UD3 (rev. 1.0) a while back and we were trying to determine exactly if it was the MOBO, the RAM, or something else...

Well, Gigabyte asked me to return the MOBO.  I did, and after waiting 2+ weeks, they finally sent it back [I misread their email, thinking it was a 2-3 DAY turn around, when in reality it was a 2-3 weak turnaround [I misspelled the word "week" on purpose BTW].

They provided no documentation whatsoever.  I do not know if they worked on it, replaced some parts on it, or anything else!  I do know it is the same exact MOBO because I secretly put red dots with a permenant marker on many different components of the MOBO [I know, that was a very sneaky thing to do].

I plugged everything back in started this baby up and some strange screen came up 3 times that asked me what boot it was...[I cannot remember exactly what it said].  I think I eventually pushed F1 and then that screen no longer appeared.

Well, I just finished 10 hours of prime95, memtest86+, and the torture test, and no more BSOD's.  The system seems stable now.

Ok, my million dollar question:  How do I know if it was the MOBO [other than the obvious process of elimination]?

Some other questions:

Should I wait another week before I begin to install all my special programs such as MS Office 2010?

Is this normal that a company would send a RMA item back to me without stating clearly what was done?

Last, any suggestions as to where I go from here [my main goal now is just to have a stable system please].

Thanks,

Soar
AMD 1055T
GIGABYTE GA-990FXA-UD3
XFX 6870 DD
Corsair Vengeance 1600 16GB
OCZ ZX-850 Watt Gold
HAF 932

Intel i5-3570
ASRock Z77 Extreme4
GeForce 560Ti
OCZ ZX-850 Watt Gold
Corsair Vengeance 1600 16GB
CM HAF X Blue

Both Systems:

Windows 7+10
Scythe Temp Monitor + Fan Controller

Dark Mantis

  • *
  • 18405
  • 414
  • 10typesofpeopleoneswhoknow binaryandoneswhodont
    • Dark Mantis
Re: GA P55A-UD3 BSOD's with memory management messages
« Reply #54 on: July 28, 2010, 09:08:09 am »
Hi again soar
Nice to hear from you again but I wish that it was a happier story. It does seem that (hopefully) they have reworked your board and fixed the problem however personally I would have expected some sort of explanation(even if it was brief and not technical) either by email or in the box with the motherboard. I would send a complaining email to them asking what was done etc. The timescale is a bit long I would have to agree but in their defence maybe they were very busy ???
There is no reason apart from your time to not install your programs now. Use the computer as you would expect to be able. It is the best way to give it a good testing. There are programs designed to stress test but I think in your case it would just be more agro and would advise just to use it normally.
Keep in touch and let us know how it goes.
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

Re: GA P55A-UD3 BSOD's with memory management messages
« Reply #55 on: July 28, 2010, 02:39:07 pm »
Hi again soar
Nice to hear from you again but I wish that it was a happier story. It does seem that (hopefully) they have reworked your board and fixed the problem however personally I would have expected some sort of explanation(even if it was brief and not technical) either by email or in the box with the motherboard. I would send a complaining email to them asking what was done etc. The timescale is a bit long I would have to agree but in their defence maybe they were very busy ???
There is no reason apart from your time to not install your programs now. Use the computer as you would expect to be able. It is the best way to give it a good testing. There are programs designed to stress test but I think in your case it would just be more agro and would advise just to use it normally.
Keep in touch and let us know how it goes.

DM,

Thanks again for your good advice and it is good to hear from you again.  Ok, I will install all programs and use it for a couple of weeks and see how it goes from here.

I'll also give them an email and see if they can explain anything more to me.


Have a good one!

Soar
« Last Edit: July 28, 2010, 02:41:16 pm by soarwitheagles »
AMD 1055T
GIGABYTE GA-990FXA-UD3
XFX 6870 DD
Corsair Vengeance 1600 16GB
OCZ ZX-850 Watt Gold
HAF 932

Intel i5-3570
ASRock Z77 Extreme4
GeForce 560Ti
OCZ ZX-850 Watt Gold
Corsair Vengeance 1600 16GB
CM HAF X Blue

Both Systems:

Windows 7+10
Scythe Temp Monitor + Fan Controller

Dark Mantis

  • *
  • 18405
  • 414
  • 10typesofpeopleoneswhoknow binaryandoneswhodont
    • Dark Mantis
Re: GA P55A-UD3 BSOD's with memory management messages
« Reply #56 on: July 28, 2010, 02:40:13 pm »
And you soar, just let us know how it goes.
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

Re: GA P55A-UD3 BSOD's with memory management messages
« Reply #57 on: July 29, 2010, 03:53:02 am »
And you soar, just let us know how it goes.

DM, I sent their CS an email with my RMA number requesting that they give me a clear explanation as to why they sent it back.  I feel a competent CS service would definitely give a clear communication as to what was found and what was done before returning the item.

Even if nothing was found, they could have at least said so.

Soar
AMD 1055T
GIGABYTE GA-990FXA-UD3
XFX 6870 DD
Corsair Vengeance 1600 16GB
OCZ ZX-850 Watt Gold
HAF 932

Intel i5-3570
ASRock Z77 Extreme4
GeForce 560Ti
OCZ ZX-850 Watt Gold
Corsair Vengeance 1600 16GB
CM HAF X Blue

Both Systems:

Windows 7+10
Scythe Temp Monitor + Fan Controller

Dark Mantis

  • *
  • 18405
  • 414
  • 10typesofpeopleoneswhoknow binaryandoneswhodont
    • Dark Mantis
Re: GA P55A-UD3 BSOD's with memory management messages
« Reply #58 on: July 29, 2010, 08:43:42 am »
Yes, I was discussing it with a collegue yesterday and we couldn't believe that they just sent it back with no covering documentation at all. To be honest it is absolutely disgusting for any company to treat it's customers like that.
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

Problem finally solved after weeks of spinning our wheels!
« Reply #59 on: August 07, 2010, 02:17:57 am »
DM, Problem finally solved after weeks of spinning the wheels!  I should have listened to your initial advice to stick with RAM on the Gigabyte compatibility list!

Ok, I did call Gigabyte.  After a somewhat thorough scolding, they apologized for not including any written or electronic documentation stating the nature of their discovery/discoveries regarding the RMSA's MOBO.  Next, they did inform me they found nothing whatsoever wrong with the board [this is after they told me the two beeps followed by one beep during post was a for sure sign of a MOBO gone bad...]

Next scene in this Gigabyte drama:

I was at Fry's a few nights ago and was pleasantly surprised to meet a tech who gave me answers I have been seeking for months...he was absolutely amazing. So I am thankful about that because many Fry's techs are total newbies.

This guy understood Gigabyte MOBO's like no one I ever met [I know this sounds strange, but it seemed as if he knew much more about Gigabyte boards than the Gigabyte techs themselves].

I have been seeking an answer as to why my Gigabyte MOBO gives two beeps at post, then 10 seconds later, a single beep. Gigabyte told me to send my unit back because it was defective [I sent it back and they sent it right back to me saying it was working fine].  No one at a different forum I read could give me a clear answer except to say it was communicating that the MOBO was faulty...This guy at Fry's the other night amazed me with the simplicity of the answer:

He told me the first two beeps are because my MOBO has the option of TWO BIOS's [thus it is reading and saying both BIOS are working and available]. The single beep we hear 10 seconds later simply tell us that the MOBO has loaded the first stored BIOS and it is working fine.

So simply, so accurate, so correct, and so right...well at least it so seems...has anyone else here heard of this description of the 2/1 beep?

Hope this helps someone out here.

For anyone else following my weeks upon weeks of desperation and posts on the Gigabyte GA-P55A-UD3 v.1 with the G.SKILL Ripjaws 4GB DDR3 1600 F3-12800CL7D problems...well it appears to have been a simple compatibility issue. I simply installed two new A-DATA AX3U1600GB2G9-AG 2GB RAM sticks that are Gigabyte certified to be compatible with this MOBO.

All BSOD's, stop messages, system freezes, etc. stopped immediately and everything works just fine now.  I have tortured my system with Memtest86+, Prime95, etc. and nothing bothers it at all now...

For some reason [I suspect plain and simple compatibility issues] the G.SKILL Ripjaws 4GB DDR3 1600 F3-12800CL7D I used would work ok sometimes, and not at all at other times.  Often, I would receive nonstop BSOD's and unable to boot conditions...Perhaps if someone was was really good at OC'in and altering timings and voltages, you could get it to work. I simply gave up!

Here is another lesson I learned during this ordeal:

If you are not a super qualified and experienced OC'er and do not have weeks and weeks of time to tinker, experiment, and hit and kick your computer many, many times causing lots of dents and scratches, just use the RAM Gigabyte states is compatible with your specific motherboard!

IT TOOK ME WEEKS AND WEEKS OF FRUSTRATION, HEARTACHE, DISAPPOINTMENT, AND POSTING IN VARIOUS FORUMS TO FINALLY COME TO THIS CONCLUSION!

My brand new Sniper Black Edition computer case now looks like a cross between a very old and used dart board and an automobile after a real terrible wreck...[just jokin', but I sure did feel like kicking it and throwing lots of darts and computer repair tools at it]!

Have a great day everyone and special thanks to you DM for your good help, patience, and knowledge!

Soar

PS Can someone help me safely bring the A-DATA AX3U1600GB2G9-AG from 1333MHz to the advertised speed of 1600MHz?  Is it even possible without destabilizing my rig?
« Last Edit: August 07, 2010, 05:04:31 am by soarwitheagles »
AMD 1055T
GIGABYTE GA-990FXA-UD3
XFX 6870 DD
Corsair Vengeance 1600 16GB
OCZ ZX-850 Watt Gold
HAF 932

Intel i5-3570
ASRock Z77 Extreme4
GeForce 560Ti
OCZ ZX-850 Watt Gold
Corsair Vengeance 1600 16GB
CM HAF X Blue

Both Systems:

Windows 7+10
Scythe Temp Monitor + Fan Controller