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AORUS 1080 TI Problem

MKL

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AORUS 1080 TI Problem
« on: January 09, 2018, 11:34:13 pm »
I have only owned this Aorus 1080 TI for only 7 months and already RGB backlit it have a fault I am posted two images of my problem can anyone tell me what this this?

I joined this GIGABYTE forum because no one can give my a answer to my problem I hope I can solve it.

Thank you
« Last Edit: January 09, 2018, 11:44:30 pm by MKL »

shadowsports

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  • Xbox One, Drives STI, Use QVL RAM For Best Results
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Re: AORUS 1080 TI Problem
« Reply #1 on: January 16, 2018, 03:05:16 pm »
Greetings,
You are assuredly outside the retailer return window, so your option now is unfortunately, a "live with it" or RMA and get a refurbished card situation more than likely. 

I'm pretty sure you can get a replacement card if you open a support case, but you have to decide if you want to go through the hassle.  Its a bummer because the RGB on the logo is very cool looking.   I don't know what the return policy is on defective merchandise outside the US.  You may have other option depending on your region I am not aware of.
Z390 AORUS PRO (F10) \850w, 9900K, 32GB GSkill TriZ RGB - 16-18-18-38, RTX 2080 FTW3 Ultra, 960 Pro_m.2, W10 1903
Z370-HD3P (F5) \750w, 8350K, 8GB LPX 3200 - 16-18-18-38, GTX 970 FTW SC, Intel SSD, 2TB RAID1, W10 1903
Z97X-UD5H \850w, 4790K, 16GB Vengeance, GTX 970 FTW SC, RAID0

MKL

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Re: AORUS 1080 TI Problem
« Reply #2 on: January 22, 2018, 11:45:13 am »
Greetings,
You are assuredly outside the retailer return window, so your option now is unfortunately, a "live with it" or RMA and get a refurbished card situation more than likely. 

I'm pretty sure you can get a replacement card if you open a support case, but you have to decide if you want to go through the hassle.  Its a bummer because the RGB on the logo is very cool looking.   I don't know what the return policy is on defective merchandise outside the US.  You may have other option depending on your region I am not aware of.

Thanks for the reply, I  am in the UK and I buy it from amazon UK now amazon email me and said we are waiting for to restock but if it is taken to long we can other you a full refund or a replacement I might take the full refund and buy it from and computer store,

shadowsports

  • 1758
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  • Xbox One, Drives STI, Use QVL RAM For Best Results
    • Gigabyte US
Re: AORUS 1080 TI Problem
« Reply #3 on: January 24, 2018, 12:21:49 pm »
You'll have to see if it was a bad lot of cards..  all with the adhesion issues, or just your card. Good luck.   
Z390 AORUS PRO (F10) \850w, 9900K, 32GB GSkill TriZ RGB - 16-18-18-38, RTX 2080 FTW3 Ultra, 960 Pro_m.2, W10 1903
Z370-HD3P (F5) \750w, 8350K, 8GB LPX 3200 - 16-18-18-38, GTX 970 FTW SC, Intel SSD, 2TB RAID1, W10 1903
Z97X-UD5H \850w, 4790K, 16GB Vengeance, GTX 970 FTW SC, RAID0