Official GIGABYTE Forum

RTX 2080Ti Waterforce - Fan out of Sync

RTX 2080Ti Waterforce - Fan out of Sync
« on: October 20, 2019, 09:54:28 am »
Hey,

After a failed support ticket (opened on 9/30/2019 and still no response from Gigabyte) I thought I would try my luck here to see if anyone would be able to offer some support // advice (unfortunately, Gigabyte have taken so long to respond that I can no longer return my £1300 graphics card to the supplier... awesome!).

One of the fans with my Aorus 2080 Ti Waterforce seems to have an LED fault, it has a section of the fan which doesn't light up in sequence with the profile selected and doesn't follow the same as the other fan. I have tried taking the GPU out and putting it back in, I have also tried swapping the fan connectors but neither of these fixes the issue. Additionally, is there a way to make the fans not start at full RPM during boot?

Fan Issue - https://www.youtube.com/watch?v=OptaGNLVj7k

Any and all advice welcome as I'm now stuck with the card :(

Regards,

shadowsports

  • 1810
  • 56
  • Xbox One, Drives STI, Use QVL RAM For Best Results
    • Gigabyte US
Re: RTX 2080Ti Waterforce - Fan out of Sync
« Reply #1 on: November 25, 2019, 02:32:47 am »
Hey,

After a failed support ticket (opened on 9/30/2019 and still no response from Gigabyte) I thought I would try my luck here to see if anyone would be able to offer some support // advice (unfortunately, Gigabyte have taken so long to respond that I can no longer return my £1300 graphics card to the supplier... awesome!).

One of the fans with my Aorus 2080 Ti Waterforce seems to have an LED fault, it has a section of the fan which doesn't light up in sequence with the profile selected and doesn't follow the same as the other fan. I have tried taking the GPU out and putting it back in, I have also tried swapping the fan connectors but neither of these fixes the issue. Additionally, is there a way to make the fans not start at full RPM during boot?

Fan Issue - https://www.youtube.com/watch?v=OptaGNLVj7k

Any and all advice welcome as I'm now stuck with the card :(

Regards,

Late reply sorry.  If you exceeded your return window, your only option is RMA which I hope you have taken advantage of.
Z390 AORUS PRO (F10) \850w, 9900K, 32GB GSkill TriZ RGB - 16-18-18-38, RTX 2080 FTW3 Ultra, 960 Pro_m.2, W10 1903
Z370-HD3P (F5) \750w, 8350K, 8GB LPX 3200 - 16-18-18-38, GTX 970 FTW SC, Intel SSD, 2TB RAID1, W10 1903
Z97X-UD5H \850w, 4790K, 16GB Vengeance, GTX 970 FTW SC, RAID0

 

anything