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Aorus Z390 Pro, Error 43 problem?

Aorus Z390 Pro, Error 43 problem?
« on: September 14, 2020, 10:28:23 am »
Dear Sir,

This january I build a pc around the Z390 Pro motherboard. Everything worked fine, except one issue. I run Wifi and bluetooth via an PCIE card. I have been experincing that every time I send the Windows 10 Pro computer into standby or hibernation, then bluetooth not wake. Meaning it claimed and error 43, so I had to either reinstall bluetooth drivers or deactivate or activate bluetooth. After 7 months of search it came to that I had to deactivate APM in the bios and let Windows handle it. Which solved the problem. Meaning if I send the machine into hibernation, then bluetooth re-activates when I wake the machine up without an error 43. But I have had disable sleep mode, because it still gives me an error 43 from bluetooth.

Bluetooth is connected from the PCIE card to a USB_F on the board.

So here is my main question, why do did I have to disable sleep ? While hibernation works?
« Last Edit: September 14, 2020, 10:30:17 am by Euroman1981 »

shadowsports

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Re: Aorus Z390 Pro, Error 43 problem?
« Reply #1 on: September 15, 2020, 03:47:27 pm »
Greetings,
I have 2 Z390 Pro's.  However, I didn't need Wi-Fi, so opted for the non-wi-fi version.  Having BT would have been nice I admit.

The price difference is only $17.  You probably should have considered this option if you needed it.

This is most likely a drivers issues. 

Things you might try:

Upgrade or downgrade your BIOS
-I'm using F10 on one and F11 on the other, but both boards have a i9-9900K (non-S)

-Try different drivers for the wireless card (upgrade or downgrade)

-Swap the card out for another brand all together (Gigabyte does make one of these)

-Move card to a different X1 slot

-Upgrade to Pro/Wi-Fi board if wireless and BT are important to you.

Z390 AORUS PRO (F10) \850w, 9900K, 32GB GSkill TriZ RGB - 16-18-18-38, RTX 2080 FTW3 Ultra, 960 Pro_m.2, W10 1909
Z370-HD3P (F5) \750w, 8350K, 8GB LPX 3200 - 16-18-18-38, GTX 970 FTW SC, Intel SSD, 2TB RAID1, W10 1909
Z97X-UD5H \850w, 4790K, 16GB Vengeance, GTX 970 FTW SC, RAID0

Re: Aorus Z390 Pro, Error 43 problem?
« Reply #2 on: September 17, 2020, 02:07:27 pm »
Thank you for your reply.

My MB is the non-wifi too. Reseller only had that one at the time. I originally build the machine using a TP-link wifi + bt5 card. There I experienced the problem with bluetooth, then exchanged it to similar card from Asus and same problem with BT. The card is installed in PCIE 1_3. https://www.pugetsystems.com/zoom_pic.php?id=50667

Is that a mistake in your opinion?

Greetings,
I have 2 Z390 Pro's.  However, I didn't need Wi-Fi, so opted for the non-wi-fi version.  Having BT would have been nice I admit.

The price difference is only $17.  You probably should have considered this option if you needed it.

This is most likely a drivers issues. 

Things you might try:

Upgrade or downgrade your BIOS
-I'm using F10 on one and F11 on the other, but both boards have a i9-9900K (non-S)

-Try different drivers for the wireless card (upgrade or downgrade)

-Swap the card out for another brand all together (Gigabyte does make one of these)

-Move card to a different X1 slot

-Upgrade to Pro/Wi-Fi board if wireless and BT are important to you.

shadowsports

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Re: Aorus Z390 Pro, Error 43 problem?
« Reply #3 on: September 19, 2020, 02:04:26 pm »
Greetings,
No mistake or change in opinion.

You own the Pro (non Wi-Fi / BT) version, but you want this functionality...

You have tried using a few cards from different manufacturers unsuccessfully... (TP-Link, Asus)

and I suggesting trying:

Different BIOS
Different Drivers
Moving the card to a different X1 slot

Trying a different Card like : GC-WB1733D-I
https://www.gigabyte.com/Motherboard/WiFi-Card

Or Upgrading to the Pro Wi-Fi and BT board as potential options.

This is one of those cases where waiting for the right board or sourcing from another reseller might have been best. 

The Pro Wi-Fi board only cost $17 dollars more..  You've already spent 10 times this is lost time.  Sorry its happening.
Z390 AORUS PRO (F10) \850w, 9900K, 32GB GSkill TriZ RGB - 16-18-18-38, RTX 2080 FTW3 Ultra, 960 Pro_m.2, W10 1909
Z370-HD3P (F5) \750w, 8350K, 8GB LPX 3200 - 16-18-18-38, GTX 970 FTW SC, Intel SSD, 2TB RAID1, W10 1909
Z97X-UD5H \850w, 4790K, 16GB Vengeance, GTX 970 FTW SC, RAID0

Re: Aorus Z390 Pro, Error 43 problem?
« Reply #4 on: October 21, 2020, 02:00:40 pm »
Gigabyte recently released the F12k bios version which I installed on my machine. The update caused me having to reinstall Windows 10, but when install was finished now there is no Error 43 in regards to bluetooth.

https://www.gigabyte.com/Motherboard/Z390-AORUS-PRO-rev-10/support#support-dl-bios

So I must say my system is fixed now :)


Greetings,
No mistake or change in opinion.

You own the Pro (non Wi-Fi / BT) version, but you want this functionality...

You have tried using a few cards from different manufacturers unsuccessfully... (TP-Link, Asus)

and I suggesting trying:

Different BIOS
Different Drivers
Moving the card to a different X1 slot

Trying a different Card like : GC-WB1733D-I
https://www.gigabyte.com/Motherboard/WiFi-Card

Or Upgrading to the Pro Wi-Fi and BT board as potential options.

This is one of those cases where waiting for the right board or sourcing from another reseller might have been best. 

The Pro Wi-Fi board only cost $17 dollars more..  You've already spent 10 times this is lost time.  Sorry its happening.
« Last Edit: October 21, 2020, 02:03:16 pm by Euroman1981 »

shadowsports

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Re: Aorus Z390 Pro, Error 43 problem?
« Reply #5 on: October 21, 2020, 05:13:43 pm »
Greetings,
In this case, it was the reinstall that resolved your issue. 

F12K doesn't address anything related to the issue you were experiencing. 

-Update CPU microcode SA-00295 to solve potential security vulnerabilities in CPU
-Enhance RAID AIC compatibility
-Fix CPU Vcore and power behavior
-Workaround beta BIOS to improve Kingston DDR4-2666 stability concern on some specific memory chip suppliers.

Now you can enjoy the new system.
« Last Edit: October 21, 2020, 05:14:17 pm by shadowsports »
Z390 AORUS PRO (F10) \850w, 9900K, 32GB GSkill TriZ RGB - 16-18-18-38, RTX 2080 FTW3 Ultra, 960 Pro_m.2, W10 1909
Z370-HD3P (F5) \750w, 8350K, 8GB LPX 3200 - 16-18-18-38, GTX 970 FTW SC, Intel SSD, 2TB RAID1, W10 1909
Z97X-UD5H \850w, 4790K, 16GB Vengeance, GTX 970 FTW SC, RAID0

dmdilks

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Re: Aorus Z390 Pro, Error 43 problem?
« Reply #6 on: October 21, 2020, 07:57:25 pm »
@ Shadowsports

I thought the same thing. In away I hate windows 10. I can feel for him that he had to reinstall windows 10. I had computer I sold had a i5-7500T. Wanted to test a i5-6600 and windows boot manager wasn't there any more. Put the i5-7500T back in booted into windows. 

I was upgrading a AMD Ryzen and had to update the Bios to get a 5-3600 CPU to run. Had my fingers cross that I didn't have to do what he had to do. But it went fine too.
GIGABYTE-GA-Z490 Vision G, i5-10600K 4.10GHz, 16gb Mushkin DDR4-2133 - 12-12-12-35, MSI Radeon RX 5500 XT MECH OC 8GB, Cooler Master case, Thermaltake PSU 850w, 1-M2-NMVe SSD-512gb  Win 10 pro 64bit, 40" 4k TV

 

anything