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Aorus RTX 3080 Master RGB Fusion 2.0 fault

Aorus RTX 3080 Master RGB Fusion 2.0 fault
« on: January 19, 2021, 08:09:43 am »


Hello, I have a fault with the RGB Fusion software. When I load it up all I see is what you can see in the screen shot. Because of this (I think), the small screen on my GPU doesn't display anything correctly. Right now all I can see are gifs of the hawk thing on repeat but I want to be able to see my FPS and GPU Temp. I have attempted to uninstall the RGB Fusion software and reinstall it but I get the exact same screen.

Can anyone suggest a fix for this please?

Re: Aorus RTX 3080 Master RGB Fusion 2.0 fault
« Reply #1 on: January 19, 2021, 08:11:06 am »
Does this site not allow screenshots from IMGUR? What upload sites can I use?

Re: Aorus RTX 3080 Master RGB Fusion 2.0 fault
« Reply #2 on: January 22, 2021, 02:03:38 pm »
Wow! The official support forums are amazing, 3 days with zero response.

Re: Aorus RTX 3080 Master RGB Fusion 2.0 fault
« Reply #3 on: January 25, 2021, 04:22:05 pm »
6 Days

Re: Aorus RTX 3080 Master RGB Fusion 2.0 fault
« Reply #4 on: January 29, 2021, 07:01:08 am »
....
Can anyone suggest a fix for this please?

You don't read manuals? Install AORUS ENGINE app mate.

Re: Aorus RTX 3080 Master RGB Fusion 2.0 fault
« Reply #5 on: February 02, 2021, 09:51:54 am »
....
Can anyone suggest a fix for this please?

You don't read manuals? Install AORUS ENGINE app mate.

I have installed the Aorus Engine, I installed it the second I installed the card. The Engine application works fine, the problem if you choose to read, is with RGB fusion, not Aorus Engine.

Re: Aorus RTX 3080 Master RGB Fusion 2.0 fault
« Reply #6 on: February 02, 2021, 10:01:49 am »
....
Can anyone suggest a fix for this please?

You don't read manuals? Install AORUS ENGINE app mate.

But just to appease you, I've fully uninstalled both RGB Fusion and Aorus Engine, reinstalled Aorus Engine (which then installs RGB Fusion) and I get the exact same fault.


https://imgur.com/4el6PgJ

This is a link to the screen I get seeing as I can't post images here.

shadowsports

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Re: Aorus RTX 3080 Master RGB Fusion 2.0 fault
« Reply #7 on: February 03, 2021, 03:32:52 pm »
Does this site not allow screenshots from IMGUR? What upload sites can I use?

Need to see an example of the issue you are experiencing.  Imgur works fine.



I see your link now.

That's something software related.  Either the version of fusion you installed or something to do with your OS or environment.

What files are you using for install?

Update: Note.. v1.96 was released yesterday

https://www.gigabyte.com/Graphics-Card/GV-N3080AORUS-X-10GD/support#support-dl-utility

« Last Edit: February 03, 2021, 03:50:04 pm by shadowsports »
Z390 AORUS PRO (F10) \850w, 9900K, 32GB GSkill TriZ RGB - 16-18-18-38, RTX 3080Ti FTW3 Ultra, 960 Pro_m.2, W11
Z370-HD3P (F5) \750w, 8350K, 8GB LPX 3200 - 16-18-18-38, GTX 970 FTW SC, Intel SSD, 2TB RAID1, W11
Z97X-UD5H \850w, 4790K, 32GB Vengeance, RTX 2080 FTW

Re: Aorus RTX 3080 Master RGB Fusion 2.0 fault
« Reply #8 on: February 05, 2021, 11:16:56 pm »
Does this site not allow screenshots from IMGUR? What upload sites can I use?

Need to see an example of the issue you are experiencing.  Imgur works fine.



I see your link now.

That's something software related.  Either the version of fusion you installed or something to do with your OS or environment.

What files are you using for install?

Update: Note.. v1.96 was released yesterday

https://www.gigabyte.com/Graphics-Card/GV-N3080AORUS-X-10GD/support#support-dl-utility

I'll try that new install but I was just getting the latest version of Aorus Engine from the Gigabyte downloads page and installing that.

Re: Aorus RTX 3080 Master RGB Fusion 2.0 fault
« Reply #9 on: February 05, 2021, 11:24:21 pm »
Does this site not allow screenshots from IMGUR? What upload sites can I use?

Need to see an example of the issue you are experiencing.  Imgur works fine.



I see your link now.

That's something software related.  Either the version of fusion you installed or something to do with your OS or environment.

What files are you using for install?

Update: Note.. v1.96 was released yesterday

https://www.gigabyte.com/Graphics-Card/GV-N3080AORUS-X-10GD/support#support-dl-utility

OK I've used that new version and get the exact same fault.

shadowsports

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Re: Aorus RTX 3080 Master RGB Fusion 2.0 fault
« Reply #10 on: February 06, 2021, 03:56:37 pm »
Greetings,
I suggest you get a ticket opened with support:

https://esupport.gigabyte.com/Login

If you've tested with two versions of the software and still have the same result, they can probably help.

I'm also seeing v1.97 now.
« Last Edit: February 06, 2021, 04:03:35 pm by shadowsports »
Z390 AORUS PRO (F10) \850w, 9900K, 32GB GSkill TriZ RGB - 16-18-18-38, RTX 3080Ti FTW3 Ultra, 960 Pro_m.2, W11
Z370-HD3P (F5) \750w, 8350K, 8GB LPX 3200 - 16-18-18-38, GTX 970 FTW SC, Intel SSD, 2TB RAID1, W11
Z97X-UD5H \850w, 4790K, 32GB Vengeance, RTX 2080 FTW