Official GIGABYTE Forum

GA-EX58-UD5P Stuck on Verifying DMI Pool Data

paul881

  • 12
  • 0
GA-EX58-UD5P Stuck on Verifying DMI Pool Data
« on: July 26, 2021, 04:19:35 pm »
Specification:
  • MoBo:GA-EX58-UD5P
    Intel i7 CPU 2.66GHz
    Unclocked
    Bios Rev 7
    8 Gig Ram
    Win 10 H2 upgrade

Very stable machine but started to flag Disk Errors in the past week on boot up.  Then wouldn't boot into windows at all.  Bought a new 2Tb HDD, successfully cloned it using Seagate Disk utility.  Sticks on Verifying DMI Pool Data.

Created a win10  MBR on a USB stick, ensured Bios was set to USB-HDD - still sticks on V. DMI PD.  Unplugged all unnecessary hardware - no joy. BIOS sees the new HDD and correctly identifies it but it wont boot past post.

Any suggestion gratefully received.

shadowsports

  • 2205
  • 66
  • Xbox One, Drives STI, Use QVL RAM For Best Results
    • Gigabyte US
Re: GA-EX58-UD5P Stuck on Verifying DMI Pool Data
« Reply #1 on: July 27, 2021, 03:31:28 pm »
Greetings,
12+ years going strong.

Many older boards used to have a BIOS feature called "Clear DMI pool Data".  This doesn't seem to be available on yours. 

Have you tried resetting the BIOS or performing a CLR_CMOS?  "Loading set up defaults" might also do the trick.

Unrelated to that, cloning a failing disk is not always a good idea, sometime you get lucky.  Other times, you simply clone your problem or issues from one drive to another.  If you don't have a back up solution in place but have managed to capture your data, I would consider a "fresh start" and perform a clean install of your OS to the new 2TB drive.

For reference:

https://download1.gigabyte.com/Files/Manual/motherboard_manual_ga-ex58-ud5(p)_e.pdf
Z390 AORUS PRO (F10) \850w, 9900K, 32GB GSkill TriZ RGB - 16-18-18-38, RTX 3080Ti FTW3 Ultra, 960 Pro_m.2, W10 21H2
Z370-HD3P (F5) \750w, 8350K, 8GB LPX 3200 - 16-18-18-38, GTX 970 FTW SC, Intel SSD, 2TB RAID1, W10 21H2
Z97X-UD5H \850w, 4790K, 32GB Vengeance, RTX 2080 FTW

paul881

  • 12
  • 0
Re: GA-EX58-UD5P Stuck on Verifying DMI Pool Data
« Reply #2 on: July 27, 2021, 09:22:59 pm »
Thanks Shadowsports. It was a pc I built myself for audio work and has served me very well all that time. I have a new one on order but this will still have its use in the studio.

I followed you advice and reset the CMOS and I can now boot to windows  but I get stuck in a circle of repairing and restarting. 

I think my windows 10 is corrupted in both my original hdd as well as its clone. Tomorrow I have a new wired keyboard coming so I can reboot from a usb boot device (for some reason my wireless keyboard doesn’t interact with the f12 boot window so I can’t select boot from USB). If that fails then it very much sounds like a new install.

The good news is that I have very little data on that disk, and what I have got can be copied once I have a working system again or can copy to another pc. Thanks again for your advice, much appreciated.

shadowsports

  • 2205
  • 66
  • Xbox One, Drives STI, Use QVL RAM For Best Results
    • Gigabyte US
Re: GA-EX58-UD5P Stuck on Verifying DMI Pool Data
« Reply #3 on: July 28, 2021, 03:39:04 pm »
Greetings,
I'm happy to hear my suggestion helped.

At this point, I'd perform a fresh install of your OS.  You have already discovered the problems that can come with cloning a failing disk.

F12 should get you a one time boot menu.  If you can get into BIOS, you should be able to select a boot device (F12).  If you have problems, a wired keyboard should work.  In some cases older BIOS's might not allow a wireless keyboard to work effectively in a pre-boot environment. 

Z390 AORUS PRO (F10) \850w, 9900K, 32GB GSkill TriZ RGB - 16-18-18-38, RTX 3080Ti FTW3 Ultra, 960 Pro_m.2, W10 21H2
Z370-HD3P (F5) \750w, 8350K, 8GB LPX 3200 - 16-18-18-38, GTX 970 FTW SC, Intel SSD, 2TB RAID1, W10 21H2
Z97X-UD5H \850w, 4790K, 32GB Vengeance, RTX 2080 FTW

paul881

  • 12
  • 0
Re: GA-EX58-UD5P Stuck on Verifying DMI Pool Data
« Reply #4 on: July 28, 2021, 04:57:17 pm »
Hi Shadowsports, seems this is going to fight me all the way. :(

I can get into the BIOS on startup okay and select USB-HDD as the boot device but as soon as the POST screen comes up and I select F12 or any of the POST screen options, my wireless or USB wired keyboard fails to move the cursor.

But another issue is that I have created a win 10 boot USB but my PC, having successfully completed POST with a single beep and an FF code in the display, does not boot from the USB.

So I am stuck in a perpetual circle, can't load a new WIN 10 system, can't load or fix the old WIN  one, can't update BIOS, can't select any option including from the POST F12 Boot screen. >:(

Any suggestions? :)

paul881

  • 12
  • 0
Re: GA-EX58-UD5P Stuck on Verifying DMI Pool Data
« Reply #5 on: July 28, 2021, 07:31:54 pm »
Seems I have to buy a female USB to PS2 adapter to get my keyboard to operate in the POST bios menus!  :-\
Have ordered one and will report back.

shadowsports

  • 2205
  • 66
  • Xbox One, Drives STI, Use QVL RAM For Best Results
    • Gigabyte US
Re: GA-EX58-UD5P Stuck on Verifying DMI Pool Data
« Reply #6 on: July 29, 2021, 05:27:22 am »
Seems I have to buy a female USB to PS2 adapter to get my keyboard to operate in the POST bios menus!  :-\
Have ordered one and will report back.


What boot media are you using to install W10?

Did you use the Media Creation Tool?

https://www.microsoft.com/en-us/software-download/windows10

You don't need to change the boot order in the BIOS to USB
Leave it as your HDD
Then F12 to select your install media.

Cheers
Z390 AORUS PRO (F10) \850w, 9900K, 32GB GSkill TriZ RGB - 16-18-18-38, RTX 3080Ti FTW3 Ultra, 960 Pro_m.2, W10 21H2
Z370-HD3P (F5) \750w, 8350K, 8GB LPX 3200 - 16-18-18-38, GTX 970 FTW SC, Intel SSD, 2TB RAID1, W10 21H2
Z97X-UD5H \850w, 4790K, 32GB Vengeance, RTX 2080 FTW

paul881

  • 12
  • 0
Re: GA-EX58-UD5P Stuck on Verifying DMI Pool Data
« Reply #7 on: July 29, 2021, 05:34:49 pm »
Okay, many thanks for the heads up on the BIOS.  ;)

I have created a USB Boot device and after successfully hitting F12, the boot option menu comes up okay but with the first one being the default Floppy Disk checked.   The problem then is that I can't move the cursor down to select USB with either my Wireless keyboard, my new USB keyboard, keyboard arrows or my USB keyboard with new PS2 adapter! Its so frustrating.  Not sure if I have anything else to try so if you have any other ideas, please let me know. :)

paul881

  • 12
  • 0
Re: GA-EX58-UD5P Stuck on Verifying DMI Pool Data
« Reply #8 on: July 29, 2021, 09:58:10 pm »
Update: I have now figured out how to get my keyboard to work the post screen menus (enabling USB devices in BIOS) but still trying to figure out how to get my pc to boot from the bootable USB stick. I'm wondering if there is a particular USB port to use or should any port work? So far, the ones I have tried don't. And this is after hitting TAB at POST screen and selecting USB as the first boot device.

 

anything