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GPU hangs up at Win 11 Loading Circle.

sacentre

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GPU hangs up at Win 11 Loading Circle.
« on: April 27, 2025, 03:35:51 pm »
My Gigabyte GTX 1660 Mini Ti GPU has started to hanging up my system during the Win 11 loading circle. This happens immediately after the POST Bleep.  If I power down (long press on power button) and reboot, the same thing happens. If I press reset, I get 5 long bleeps.

Very rarely, the boot will complete and once booted the GPU and PC work perfectly normally then the issue re-appears on the next boot.

There are many reports of similar behavior on the net and I've spent hours trawling through them but so far, I've not found any information that seems to apply to my case.  Mostly, the suggestions appear to be related to software and driver issues but I am tempted to think this is a hardware problem. If I remove the GPU, and use the on-board DP or HDMI port, my system behaves normally. If I re-install it, the issue re-appears.

The GPU is quite old so it's quite possible there's some component failure. I am prepared to replace it but am hoping there might be some fix I'm unaware of. I can't think of anything that would make the GPU do this on 3 different PCs so it's possible I've already answered my own question.

What I've tried.
 
1. Re-installed a fresh copy of Windows 11 including the most recent driver for this GPU from the Gigabyte web site. 
2. Replaced the SSD and installed a fresh copy of Windows. Same result.
3. Installed the GPU in another PC running Windows 11 and then a third with no hard disk so there were no drivers or software present. Same result.

This is a long shot, I realise but if anyone can suggest a fix short of binning the GPU, I'd be very grateful.

Probably not relevant but my system specs are:
Gigabyte Z790 Aorus Elite AX ICE rev 1.0 16GB DDR5 RAM
Windows 11 24H2 (Build 26100.3915)
Gigabyte GTX1660 Mini Ti 6GB (driver 32.0.15.7246)

Thanks for reading.



« Last Edit: April 27, 2025, 03:37:47 pm by sacentre »

dmdilks

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Re: GPU hangs up at Win 11 Loading Circle.
« Reply #1 on: April 28, 2025, 12:35:10 am »
By any chance have you try the card in the 3.0 slot at the bottom? One other thing you could try is boot legacy vs UEFi. I try to look at the book but it doesn't. I think if you change CSM too it might help.
X299X Aorus Master, i9-9940x-3.30Ghz, 64gb G-Skill DDR4-2400, MSI RTX-3070 8GB, Cooler Master case, Thermal-take PSU 850w, 1-M2-NMVe SSD-512gb, 3-Pny 1TB SSD, 2-WD Raptors 1TB, Win 11 pro 64bit, Asus 35" 144Mhz Monitor.

sacentre

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Re: GPU hangs up at Win 11 Loading Circle.
« Reply #2 on: April 28, 2025, 05:59:43 am »
By any chance have you try the card in the 3.0 slot at the bottom? One other thing you could try is boot legacy vs UEFi. I try to look at the book but it doesn't. I think if you change CSM too it might help.

Thanks for the input. I was desperately hoping that this issue might turn out to be some setting like that which I'd overlooked (a frequent occurrence with me) so I tried

CSM                       Enable/Disable 
Internal Graphics     Enable/Disable
Other PCIe Devices  UEFI/Legacy

Strangely, it booted correctly once after changing the CSM setting. Thereafter, it was back to the same behavior and other than a few BSODs and 5-bleep sequences nothing changed.  I simply couldn't get it to boot a second time. Weird.

I'm reluctant to replace the card as yet, since firstly, I haven't established for sure that it's faulty and secondly, the recent obscene increases in price of similar cards.

Thanks again.
« Last Edit: April 28, 2025, 06:05:38 am by sacentre »

sacentre

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Re: GPU hangs up at Win 11 Loading Circle.
« Reply #3 on: May 01, 2025, 08:03:46 am »
By any chance have you try the card in the 3.0 slot at the bottom? One other thing you could try is boot legacy vs UEFi. I try to look at the book but it doesn't. I think if you change CSM too it might help.

Hi dmdilks

Thanks again for your input on this. I'm a bit late coming back to you. I never answered your question about trying the card in a different PCIe slot (I did try all the other tweaks you suggested).  In the meantime, I've been talking to Nvidia customer support on the issue and have gone round and round with the standard "download the latest drivers", "perform a clean install" "try the card in another machine" steps.  I have now tried the card on 3 different motherboards installing a fresh copy of Windows each time and the result is always the same: as soon as Windows automatically downloads and installs the latest NVIDIA 3840 x 2160 driver OR if the driver is installed manually in SAFE MODE, the card will behave normally UNTIL the PC is rebooted and then it's back to freezing at the loading circle.

Only yesterday, and I'm sorry I didn't act on your suggestion sooner, I decided to try the card in a PCIe x 4 slot on my spare motherboard and the PC booted fine.  I have no idea how far this gets me in establishing whether this is a hardware issue (as I'm tempted to conclude) but at least I did as you suggested.   

Unfortunately, there's not enough room to install the card in one of the PCIe x 4 slots in the PC it's intended for so it looks like I will have to replace it.

Thanks again.
« Last Edit: May 01, 2025, 08:05:14 am by sacentre »

dmdilks

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Re: GPU hangs up at Win 11 Loading Circle.
« Reply #4 on: Yesterday at 08:30:38 pm »
Your board has what  3 slots that support 5.0, 4.0 & 3.0. The 5.0 must not like that card. The thing is you really have to look at everything today.

The other thing is how many M.2 drives are you running. Where are they installed. By board the 5.0 slots looks like it runs through the CPU. The 1st M.2 slot looks like it runs through the CPU too.

The other slots & M.2's run through the chip-set. Could that be part of the problem. 

   
X299X Aorus Master, i9-9940x-3.30Ghz, 64gb G-Skill DDR4-2400, MSI RTX-3070 8GB, Cooler Master case, Thermal-take PSU 850w, 1-M2-NMVe SSD-512gb, 3-Pny 1TB SSD, 2-WD Raptors 1TB, Win 11 pro 64bit, Asus 35" 144Mhz Monitor.