GA-X58A-UD3R: Networ Adapter not detected when resuming from sleep

[jwhiter]

Power Options on my PC are set to Balanced with the default settings. I wake the computer by pressing the powere button. It seems to wake OK but the LAN is not restored and the Network Adapter does not show in Device Manager. The only way to resore the Network Adapter and the LAN is to turn off the power at the power switch to the PSU (the one on the back of the computer) - this brings everything back to normal on reboot. At present I have power options set to Balanced but with "Put the computer to sleep" set at "Never". This seems to work fine. But it would be nice to use Windows 7's greener settings. Any ideas?

Here are the specs of my PC which is just a fortnight old:

MB: GA-X58A-UD3R Rev, 2,  FB
CPU: Intel Core i7 930
Hard Discs: OCZ Affinity 2 60G (Firmware 1.1) - OS; WDC WD10EAR- 00MBWVO 1000G - data
OS: Win7 64 bit

[Dark Mantis]

Hi and welcome to the forum.
What settings have you changed in the BIOS for the Power Savings modes? Also have you tried to wake the computer from the keyboard?

[jwhiter]

Thanks Dark Mantis for your quick response. The computer will not wake from the keyboard, only from pressing the power button. I have changed no settings in the BIOS for the power saving mode. Should I look at these and make some changes?

[Dark Mantis]

It should be possible to enable Wake from keyboard under the Power Options in the BIOS. Have a good look at the other options there and maybe something will help.

[Lsdmeasap]

Yes, power on by Keyboard (PS/2) and Mouse (PS/2) is in the BIOS, as is power on via USB Device (Hidden), they are Disabled by default.   

You will find them in the Power Management page of the BIOS, you will need to enable Keyboard.

If you plan to use a keyboard you need to be sure your power supply always provides at least 1A on the +5VSB lead otherwise it will not function.

Power on by PS/2 mouse is much easier, I'd use that if you have a PS/2 mouse.

[jwhiter]

The problem appears to be solved. Thanks for your help. The computer now restarts, with a double left click of the PS2 mouse (but not from the keyboard password which I was required to enter in the BIOS power options). Two further questions to finish up: 1) Should I now disable again "Start from Keyboard in Power Options in BIOS? and 2) should I disable"Allow this device to wake the computer" in the Powere Management tab of the Network Adapter? Again thanks for your help.

[jwhiter]

I should have added to the previous post that the LAN was restored with the start from the PS2 mouse.

[Lsdmeasap]

Ya I'd go ahead and disable Wake from Keyboard, and in the device manager you can set that back as well, since you are using mouse now.

I could never get it to work either, which is why I suggested the mouse to you.   I think it only works with certain older type keyboards, and of course super old ones with actual "Power" buttons on the keyboard.

[jwhiter]

Spoke too soon I'm afraid - the problem persists. The computer wakes OK (with the network adapter intact) after short periods of sleep. But if it is asleep for longer than about an hour it wakes from the mouse apparently OK but without the network adapter as in my original post and can only be restored properly by turning off the power at the PSU. At first I thought the problem might have been that I did disable "Start from keyboard" in BIOS Power options and "Allow this device to wake the computer" in the network adapter settings. I re-enabled both but the problem is still there as I've described it. If I try to restore everything by restarting in the normal way  I get a blue screen. This goes away too quickly for me to read everything it says but one of the things I can see, the last message on the page, goes something like "dumping physical memory".

Any more ideas for a solution  would be greatly appreciated. 

[Dark Mantis]

I think that unless you have already done it I would advise running Memtest86+ on the memory one module at a time for at least 10 loops each. It is time consuming but at least if it completes with noi errors you are 100% sure of your RAM.

[Wonderwrench]

What network adapter driver version are you using. I have the same Mobo and see no problem with S3 sleep. I'm using drivers directly from Realtek not from Gigabyte. Download "Win7 and WinServer 2008 R2 Driver" here. http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTypeID=3&GetDown=false
Extract the the zip file to a temp directory then from device manager right click on the Realtek network adapter and choose "Update driver software". Choose the option "Browse my computer for driver software" then browse to the folder you extracted the zip file to. Example: Temp\Driver_Win7_versionxxx\Win7\64. Then update the driver. Reboot once the driver is installed and then see if you can reproduce the problem.
Hope this helps
Bill

[jwhiter]

10 passes of memtest - no errors. The network adapter driver is the latest from Realtek 7.26.902.2010.

[Dark Mantis]

I had a problem similar to this on the forum not long ago and it was caused by the keyboard of all things. I seem to remember that it was a Microsoft one and when the OP changed it for another everything worked fine, so maybe you could try another one and see if the problem persists.

[jwhiter]

I've scrounged around for a keyboard that is not from microsoft and finally found one. I will let you know how things go.

[faust]

I had an issue awhile back where my network adapter would sometimes be wonky after a startup (same mobo-version 1 though).  It seemed to fix itself when I updated the Realtek LAN driver from Gigabyte's site.  If you are only using the drivers from a CD, there's a good chance that they're older versions.