Official GIGABYTE Forum

I bought a new GTX 460, but have a missing free game code, please advise.

Dark Mantis

  • *
  • 18405
  • 414
  • 10typesofpeopleoneswhoknow binaryandoneswhodont
    • Dark Mantis
Re: I bought a new GTX 460, but have a missing free game code, please advise.
« Reply #15 on: November 15, 2010, 08:16:12 pm »
I can't say that I blame you and would probably tackle it that way myself. Please let us know how it pans out. Good luck.
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

Re: I bought a new GTX 460, but have a missing free game code, please advise.
« Reply #16 on: November 15, 2010, 08:27:57 pm »
I can't say that I blame you and would probably tackle it that way myself. Please let us know how it pans out. Good luck.

Thanks mate, I will let you know :)

tris

runn3R

  • *
  • 1328
  • 57
  • Admin
    • GIGABYTE UK
Re: I bought a new GTX 460, but have a missing free game code, please advise.
« Reply #17 on: November 17, 2010, 09:06:49 am »
Hi nero

I have contacted ebuyer again and they will ship the game voucher to you.
ZX-S & C64 are still my favourites ;-)

Dark Mantis

  • *
  • 18405
  • 414
  • 10typesofpeopleoneswhoknow binaryandoneswhodont
    • Dark Mantis
Re: I bought a new GTX 460, but have a missing free game code, please advise.
« Reply #18 on: November 17, 2010, 09:18:00 am »
Well done runn3R! I am sure that he will be very happy that the situation is going to be resolved. ;D
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

Re: I bought a new GTX 460, but have a missing free game code, please advise.
« Reply #19 on: November 17, 2010, 04:25:24 pm »
Hi nero

I have contacted ebuyer again and they will ship the game voucher to you.

Thank you very much.

I will be sure to let you know when it arrives safely.

Well done runn3R! I am sure that he will be very happy that the situation is going to be resolved. ;D

I will be very happy when it arrives :) I'm just glad it is finally making some progress and I am very happt for the help.
« Last Edit: November 17, 2010, 04:26:25 pm by nero041001 »

Qwghlm

  • 3
  • 0
Re: I bought a new GTX 460, but have a missing free game code, please advise.
« Reply #20 on: November 17, 2010, 07:31:15 pm »
Well,

I received my Gigabyte GTX 460 768 on the 15th, and guess what, no games voucher. I sent eNote and got this reply



We have replied to your eNote, number *******, as follows :

Dear Sir / Madam,

Thank you for your contact with our Customer Support Team.

I believe there should be a code or a piece of card in the manual with the code on it. It will tell you where and how to use the code.

I hope this helps


Kind Regards,

Lee

Ebuyer Customer Support Team


There isn't anything in the manual, and there wasn't a card either.

I've let eBuyer know again today I haven't got a code, so I'll wait and see what they say.

Steve

Dark Mantis

  • *
  • 18405
  • 414
  • 10typesofpeopleoneswhoknow binaryandoneswhodont
    • Dark Mantis
Re: I bought a new GTX 460, but have a missing free game code, please advise.
« Reply #21 on: November 17, 2010, 10:22:09 pm »
Hi and welcome to the Gigabyte Forum.

Well I can only advise you to contact ebuyer again. If this will not help then contact runn3R by PM and give him all the details. It is possible I suppose, that there was a batch that were missing the card and with all the details he should be able to find out quite easilly.
« Last Edit: November 18, 2010, 09:00:52 am by runn3R »
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

Re: I bought a new GTX 460, but have a missing free game code, please advise.
« Reply #22 on: November 18, 2010, 06:53:17 pm »
Got the vouher through the post today, so a big thanks to runn3R for sorting this out and to Dark Mantis for introducing me to him :)

I'll download this tomorrow, and again thanks very much for the help and support.

tris

Qwghlm

  • 3
  • 0
Re: I bought a new GTX 460, but have a missing free game code, please advise.
« Reply #23 on: November 18, 2010, 08:27:31 pm »
Just got an enote from eBuyer saying they are sending me the voucher through the post.

Syeve

Dark Mantis

  • *
  • 18405
  • 414
  • 10typesofpeopleoneswhoknow binaryandoneswhodont
    • Dark Mantis
Re: I bought a new GTX 460, but have a missing free game code, please advise.
« Reply #24 on: November 18, 2010, 08:28:00 pm »
Good, I'm glad to have helped sort it out for you and hope you enjoy your new game ;)
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

Dark Mantis

  • *
  • 18405
  • 414
  • 10typesofpeopleoneswhoknow binaryandoneswhodont
    • Dark Mantis
Re: I bought a new GTX 460, but have a missing free game code, please advise.
« Reply #25 on: November 18, 2010, 08:30:58 pm »
Just got an enote from eBuyer saying they are sending me the voucher through the post.

Syeve

Excellent outcome too. This is the best way of tackling this problem on the few times it does happen is to go back to the retailer as they are your point of contact and they are really the ones to help sort it out. ;D
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

runn3R

  • *
  • 1328
  • 57
  • Admin
    • GIGABYTE UK
Re: I bought a new GTX 460, but have a missing free game code, please advise.
« Reply #26 on: November 19, 2010, 08:07:21 am »
Hi nero041001 and Qwghlm

It's good to hear that your problem has been solved
ZX-S & C64 are still my favourites ;-)

Qwghlm

  • 3
  • 0
Re: I bought a new GTX 460, but have a missing free game code, please advise.
« Reply #27 on: November 19, 2010, 11:10:39 am »
It arrived today, a 160mm x 110mm voucher in an 230mm x 160mm envelope in a 260mm x 200mm Jiffy Bag and sent recorded delivery by Parcel Force.

Wonder how much that cost!

Would have been easier just to send me the code by email...

But at least I have got it.

Steve

Dark Mantis

  • *
  • 18405
  • 414
  • 10typesofpeopleoneswhoknow binaryandoneswhodont
    • Dark Mantis
Re: I bought a new GTX 460, but have a missing free game code, please advise.
« Reply #28 on: November 19, 2010, 12:26:28 pm »
Nothing is too good for Gigabyte customers  ;D
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

Re: I bought a new GTX 460, but have a missing free game code, please advise.
« Reply #29 on: November 19, 2010, 01:00:25 pm »
Nothing is too good for Gigabyte customers  ;D

Mine was sent the same (downloading now)
Though I expected the post man to walk down a red carpet accompanied by a waiter offering some top class french champaign  ::)

tris

 

anything