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SSD Not being found when extra HDD is plugged in

SSD Not being found when extra HDD is plugged in
« on: December 23, 2010, 12:13:21 pm »
Hi,

Firstly here is my spec:

Motherboard: Gigabyte GA-X58A-UD5 Intel X58 (Socket 1366) DDR3 Motherboard
CPU: Intel Core i7 930 2.80GHz (Bloomfield) (Socket LGA1366) - OEM
SSD 1 (Boot drive): OCZ Vertex 2E 120GB 2.5" SATA-II Solid State Hard Drive (OCZSSD2-2VTXE120G)
HDD 1: Western Digital Caviar Black 500GB
HDD 2: Western Digital Caviar Black 500GB
DVD / BluRay: Samsung SH-B083L/BSBP 8x BluRay ROM / 16x DVD±RW Drive - Black (OEM)

I can currently only use my SSD on its own. The SSD is plugged into the ICH10R controller along with my Samsung SH-B083L/BSBP DVD.

When I plug in my two extra HDDs (Western Digital Caviar Black 500GB) into my Gigabyte controller (or any other controller in fact). The SSD is not found in the bios. It disappears. Because of this my system will not boot.

The ICH10R controller is set to AHCI and the Gigabyte controller is set to RAID/IDE.

I can't figure this problem out at all. Can anyone help me.

Many Thanks,

EL

Dark Mantis

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Re: SSD Not being found when extra HDD is plugged in
« Reply #1 on: December 23, 2010, 02:22:45 pm »
Hi and welcome to the Gigabyte Forum.

Firstly are you runnning the two WD Blacks as a RAID array?

Are they SATA2 ?

Have you got the latest firmware on the SSD?
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

Re: SSD Not being found when extra HDD is plugged in
« Reply #2 on: December 23, 2010, 02:30:43 pm »
Yes I was running the WD Blacks in a Raid 1

The WD Blakcs are SATA II

The SSD has the 2nd latest firmware. From what I can see the latest firmware has only a very specific fix related to other manchines nad not mine. The fix is:

"Fixed rare corner case where sequential write with IOMETER 2006 could cause errors"

Cheers,

EL

Re: SSD Not being found when extra HDD is plugged in
« Reply #3 on: December 23, 2010, 02:34:43 pm »
Also here are the Known open issues with my SSD. I don't think these should affect my issue:
S.M.A.R.T. command B0 occasionally returns incorrect status
TRIM command response for short trims takes longer than test expects
Temperature reporting in S.M.A.R.T. data not correct (typically ½ actual value)
Slow format command in Windows using PMC-Sierra maxRAIDBR5225-80 RAID HBA
Compatibility issue with Intel 3100 chipset
Compatibility issue with NVIDIA MCP55 chipset under Red Hat Linux 5.4

Dark Mantis

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Re: SSD Not being found when extra HDD is plugged in
« Reply #4 on: December 23, 2010, 03:10:56 pm »
Is the SSD drive still showing with the WDB drives connected to the controller but not the power?
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

Re: SSD Not being found when extra HDD is plugged in
« Reply #5 on: December 23, 2010, 03:23:49 pm »
Just tried this. That also causes the issue.

I plugged in both WD HDDs into the Gigabyte controller minus their power supplys and the SSD was no long detected.

Dark Mantis

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Re: SSD Not being found when extra HDD is plugged in
« Reply #6 on: December 23, 2010, 03:25:31 pm »
In that case I would suggest that maybe one or both of the disks are faulty. Well you could change the data cables just to be sure.
« Last Edit: December 23, 2010, 03:26:02 pm by Dark Mantis »
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

Re: SSD Not being found when extra HDD is plugged in
« Reply #7 on: December 23, 2010, 03:46:03 pm »
K i've just tried another HDD (WD Raptor 740) and that works fine. Both the HDD and SSD are detected. But when I go to plug in the new WDs again I get nothing. This seems odd to me :/

I even tried a new cable. I can't believe both WD HDDs are broken. Also I can see the WD HDDs if I plug them in. They just stop me from seeing the SSD.

Dark Mantis

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Re: SSD Not being found when extra HDD is plugged in
« Reply #8 on: December 23, 2010, 03:48:06 pm »
What happens if you plug them in as single drives instead of a RAID?
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

Re: SSD Not being found when extra HDD is plugged in
« Reply #9 on: December 23, 2010, 03:51:30 pm »
Yea same thing. I can't see the SSD. But I can see the HDD.

Dark Mantis

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Re: SSD Not being found when extra HDD is plugged in
« Reply #10 on: December 23, 2010, 04:05:07 pm »
Do I take it that you have ported these drives over from another machine?
If so you will have to clean them and start agan.
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

Re: SSD Not being found when extra HDD is plugged in
« Reply #11 on: December 23, 2010, 04:07:22 pm »
Nope the drives are fresh and never have been used before. The used drive from an old machine I just tested is the ones that work.

Dark Mantis

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Re: SSD Not being found when extra HDD is plugged in
« Reply #12 on: December 23, 2010, 04:10:07 pm »
Have you got another machine there then that you could try them in and see if the same thing happens?
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

Re: SSD Not being found when extra HDD is plugged in
« Reply #13 on: December 23, 2010, 04:12:29 pm »
Um maybe I could give it a go.

Here is something interesting though right.

I plug in a old HDD via the old power molex and that works k.

These new drives run on the new power cables so I thought I'll see if it could be related to the power.

I plugged one in. Only the power not the SATA cable and that stops it from working. Very odd!

My PSU is 850W so I can't see how it can't keep up :/

Dark Mantis

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Re: SSD Not being found when extra HDD is plugged in
« Reply #14 on: December 23, 2010, 04:17:24 pm »
Does sound wrong doesn't it? If you have another PSU you could just jury rig it for now to try it out on another power supply.
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy