Gigabyte HD 5870 SOC -- BIOS PROBLEM

[acosuper]

hi
i own HD 5870 SOC and i don't know what happened.. when i install the driver nothing happens.. i tried to reflash my card with atiflash but i can't because there is a error "ADAPTER NOT FOUND"

i tried with this to  http://i1203.photobucket.com/albums/bb394/aocsuper/untitled-5.jpg

i don't know what to do, so pls help me

Regards

[Dark Mantis]

Hi and welcome to the Gigabyte Forum.

Your problem could be caused by one of several things. So let's try and eliminate some of them. A list of your hardware would help a lot.

Have you got the power cables inserted into the two sockets of the graphics card ?

If you motherboard has onboard graphics have you disabled them first ?

Is your card the Primary Graphics Adapter in the BIOS ?

[acosuper]

Hi
List of my hardware
CPU AMD Sempron 2800+ it's not so important i need to buy a new one
MB  Gigabyte 770-DS3
RAM i have 2GB of ram


yes i put two six pin molex in my card

my MB don't have onboard graphics

and every time when i turn on the computer and windows Xp start's up  alway i got notification " New hardware found" --"Video Controller(VGA Compatible)"

Thanks

[Dark Mantis]

Have you made sure that the slot it is in is listed as the Primary Graphics Adapter in the BIOS ? Probably PCIEx16_1 or PEG.

Try removing the card and then re-installing it in case of bad conections.

You say that nothing happens when you try to install the drivers but I take it the card is working anyway ?

If still no good try updating the BIOS to the latest version. Use QFlash for this not @BIOS.

See if there is a newer firmware version for your card.

What drivers are you trying to install ? Where did you download them from ?

[acosuper]

This log after Driver installation ---driver version 03.00.0829
http://i1203.photobucket.com/albums/bb394/aocsuper/untitled-6.jpg
my graphic card work and i have picture on my screen


My MB have new bios f8f

i choose PEG and no changes

this problem is in the other computers with my graphics card

i mean BIOS on my card  is might corrupted  and a can not flash it ..i don't know what to do..maybe is eeprom dead..

first time downloaded driver form gigabyte site and after that from AMD site and no changes you can see it on the Installation log up in screenshoot

Thanks

[Dark Mantis]

It is a possibility that the EEPROM is faulty of course although it is not a common occurance. I think it would probably be a good idea to contact GGTS and see what hellp they can offer you.

Just enter your email address and click on the language of choice.
GGTS   http://ggts.gigabyte.com/

Please expect several days for a reply.

[acosuper]

In my country GIGABYTE don't exist i don't know how to contact it..My english is not so good ..
So can you help me? Can you give me number of eeprom or can you find it for me and sell it to me i will pay you
I don't have warranty for this card

Thanks

[Dark Mantis]

The card's warranty is all done by it's barcode and other details on the label. You have two years from the date of manufacture. There might not be a Gigabyte centre in your country but if you do as I say with that address it will be picked up by the nearest one. Your English is perfectly good enough for dealing with RMA procedure.

This is the direct GGTS page for your area.

http://ggts.gigabyte.com/tech.asp?ClassID=3&Country=Bosnia-Herzegovina&SourceWeb=B2C

[acosuper]

how to find date of manufacture?

there is a three bar codes

1. SN101501015926
2.4719331311463
3.AG375900412

[Dark Mantis]

I am afraid I really don't know but it makes no difference as  long as you know when you purchased it  you will know roughly when it was manufactured.

[acosuper]

okay and thanks
i will go to Serbia and try to find some service for this card..
i hope that i will fix my graphic card

[Dark Mantis]

You don't need to actually go to Serbia personally, just contact the web address I gave you and they will sort it out from there. Once they are happy that it needs repair they will give you an RMA number which you attach to your card and post it off to them.

Good luck!

[acosuper]

http://gpuz.techpowerup.com/11/06/29/aps.png  look this screenshoot in GPU-Z...BIOS is problem ? do u know how to flash it ?

Thanks