Damaged cpu socket

moorhen2 · « **on:** October 24, 2011, 10:55:00 am »

Hi all,got a big problem,stupidly managed to bend and break a couple of pins on my cpu socket on my Z68X-UD7-B3,now obviously it wont work,what i would like to know is how do i go about getting it repaired,and where do i have to send it.I know i cant get it repaired under warranty,due to my own stupidity,but i dont want to bin a 5 month old £280 motherboard.
So if any of you good people can advise me on who to contact,and what to do,i would be very happy.Thanks in advance for any help on this matter.

teknology9 · « **Reply #1 on:** October 24, 2011, 11:05:05 am »

Hi,

Have you contacted your local PC store, or perhaps Gigabyte might repair and test it for you at a cost which may be cheaper than buying a new MB.

Teknology9

moorhen2 · « **Reply #2 on:** October 24, 2011, 11:11:27 am »

Hi there,thanks for the quick reply,is there a way of contacting Gigabyte here in the UK,??

teknology9 · « **Reply #3 on:** October 24, 2011, 12:56:04 pm »

Hi,

Gigabyte Support UK can be found on the link below:

http://uk.gigabyte.com/support-downloads/support-downloads.aspx

You could submit a support ticket explain your situation and then await there advice, it may take a while but they will reply.

Teknology9

moorhen2 · « **Reply #4 on:** October 24, 2011, 06:21:16 pm »

Thanks for the help,i have oppened a support ticket,hope Gigabyte will be able to help,dont mind paying for new socket/repair,beats having an expensive doorstop,lol!!
I just feel so stupid,but we live and learn,thanks again for your prompt advice.

teknology9 · « **Reply #5 on:** October 24, 2011, 07:20:34 pm »

Hi,

No problem. I think most people learn the hard way and the positives are you know how to get future matters resolved, so think positive....upwards and onwards.

Also, if you have any problems in the future you know where we all are.

Teknology9

Dark Mantis · « **Reply #6 on:** October 24, 2011, 07:46:15 pm »

Hi and welcome.

Try contacting the RMA section here:

returns@gbt-tech.co.uk RMA section UK

Alternatively PM runn3R the Gigabyte admin of the forum and see if he can help you. He is very accomodating and will do what he can I am sure.

http://forum.giga-byte.co.uk/index.php?action=profile;u=13

moorhen2 · « **Reply #7 on:** October 25, 2011, 02:24:41 pm »

Thanks Dark Mantis,i have PM'd Run3r,hope to hear from him soon,this 52 year old feels a bit stupid at the moment for doing something so stupid and damaging my precious Mobo.Thanks again for your help on this problem.

Dark Mantis · « **Reply #8 on:** October 25, 2011, 03:11:29 pm »

You are welcome and at 58 I still manage to do similar things at times!

absic · « **Reply #9 on:** October 25, 2011, 03:13:03 pm »

Your IQ's not that high DM! 58..... who are you kidding?

Not me!

Dark Mantis · « **Reply #10 on:** October 25, 2011, 03:14:07 pm »

Damn! I thought I could get away with that one.

absic · « **Reply #11 on:** October 25, 2011, 03:16:25 pm »

Sorry mate, not a chance of slipping that one through!

teknology9 · « **Reply #12 on:** October 25, 2011, 03:21:02 pm »

I'm tempted...but I won't!!!!

absic · « **Reply #13 on:** October 25, 2011, 03:21:47 pm »

COWARD!!!!!

teknology9 · « **Reply #14 on:** October 25, 2011, 03:31:17 pm »

No, I'll play it safe absic!!!

Damaged cpu socket

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Damaged cpu socket

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