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ga790xt ud4p keeps shutting down when game goes to start

sas22nd

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ga790xt ud4p keeps shutting down when game goes to start
« on: December 05, 2011, 03:13:26 pm »
my cpu is amd phenom2 810 x4 , 2 x 2gb ocz fatality edt 1333mhz, asus engts250 , have tried new bios , driver updates , hard drive disk check, checked all temps on cpu and graphics all fine, have done mem test86 latest test 4 passes and have taken graphics card out and re seated and have tried my card in freinds comp and is fine, i have cranked all my fans up to full on antec 900 case to hurricane and the power seems fine, could it be the board i cant find number for gigabyte uk, any suggestions welcome or if any one can pass this on to gigabyte or give me there number as ive paid out for games i can not play , which i was playing up til this happened and also i have re istalled windows as last resort to with nothing in but graphics card in, still no good, please help im having bf3 withdrawal syptoms

absic

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Re: ga790xt ud4p keeps shutting down when game goes to start
« Reply #1 on: December 05, 2011, 03:34:24 pm »
Hi there,

You say that you have updated the BIOS are you now running the F8 version?
Are you actually monitoring the temperatures of your system using HW Monitor of another program? If yes, what are they?
What PSU are you using?
Does the problem only happen with BF3?

Remember, when all else fails a cup of tea and a good swear will often help! It won't solve the problem but it will make you feel better.

sas22nd

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Re: ga790xt ud4p keeps shutting down when game goes to start
« Reply #2 on: December 05, 2011, 03:40:06 pm »
i was on f8 went back to f4 and finnally f6 , i used the easy tune software and the graphics i used the smart doctor and have checked also in bios, ps the board is ga-ma790xt ud4p sorry

sas22nd

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Re: ga790xt ud4p keeps shutting down when game goes to start
« Reply #3 on: December 05, 2011, 03:42:08 pm »
no it even does it on chess titans in windows games, also i have tried anothe card in and its that old cannot try on bf3 but it does still crash on chess game, all the card games work like solitaire,

sas22nd

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Re: ga790xt ud4p keeps shutting down when game goes to start
« Reply #4 on: December 05, 2011, 03:45:39 pm »
im using win power 700w i did the online calc and it says i need 359w ive got 2x hdd , 1 x dvd rom , 1 graphics , theres 4x 90mm fans and one big giant fan on top , my cpu has xigmatec flower type like the zalman flower, 

absic

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Re: ga790xt ud4p keeps shutting down when game goes to start
« Reply #5 on: December 05, 2011, 03:47:47 pm »
OK first thing I would suggest is you go back to the F8 BIOS and that you use QFlash to run the update. Remember to disable the "Keep DMI Data" Option on the QFlash homescreen BEFORE you actually flash the BIOS as this can help.

When you have updated the BIOS restart the PC and go into BIOS and load Optimised Defaults save and exit, restart the PC and go back into BIOS to make any of the basic changes that you would make such as Disable Full Screen Logo and setting teh SATA controllers as appropriate but DO NOT make any changes to the controls or voltages for CPU or RAM.

Once you have done this go back into Windows and do your usual things but keep EasyTune open and monitor the temperature of the CPU. What temperature is being reported? Does it reach 62C or higher when the PC shuts down?
Remember, when all else fails a cup of tea and a good swear will often help! It won't solve the problem but it will make you feel better.

sas22nd

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Re: ga790xt ud4p keeps shutting down when game goes to start
« Reply #6 on: December 05, 2011, 03:52:00 pm »
ok will do although have tried the f8 at no changes like ram etc when i updated and then tried with , but will try it again, when i monitored last time the cpu was at around 37deg, and graphics is 42 deg just doing normal stuff

absic

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Re: ga790xt ud4p keeps shutting down when game goes to start
« Reply #7 on: December 05, 2011, 03:57:30 pm »
If that is the case then it is probably not a hardware issue but a software one as those temps are pretty much what I would be expecting.

Instead of using EasyTune download HW Monitor from here: http://www.cpuid.com/softwares/hwmonitor.html don't download the PRO as you have to pay for that but use the 1.18 setup. When you have reflashed the BIOS open HW Monitor and keep an eye on what temps this is reporting, especially the TMPIN temps.
Remember, when all else fails a cup of tea and a good swear will often help! It won't solve the problem but it will make you feel better.

sas22nd

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Re: ga790xt ud4p keeps shutting down when game goes to start
« Reply #8 on: December 05, 2011, 04:01:19 pm »
just doing that now 2 secs, have re flashed etc too to f8

sas22nd

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Re: ga790xt ud4p keeps shutting down when game goes to start
« Reply #9 on: December 05, 2011, 04:10:22 pm »
tmpin temps 42deg, cpu core 26deg min,max 27 ,  cpu 34 min 36 max, graphics 1.30v, 42 deg, hdd 22 deg, powers 41.00w

sas22nd

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Re: ga790xt ud4p keeps shutting down when game goes to start
« Reply #10 on: December 05, 2011, 04:17:30 pm »
the chess game worked and temps stayed same , the bf3 went to 38 cpu , 42 graphics till point off game map was loading then it shut down, damn thought u solved it, on hw monitor

sas22nd

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Re: ga790xt ud4p keeps shutting down when game goes to start
« Reply #11 on: December 05, 2011, 04:24:10 pm »
cpu is 1.01v max 1.30v, ddr is 1.60v, 3.3v is 3.23v  the +12v is 12.52 and the -12v is 7.68v the vbat is 3.10v

sas22nd

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Re: ga790xt ud4p keeps shutting down when game goes to start
« Reply #12 on: December 05, 2011, 04:32:05 pm »
when i turned back on hw montor says cpu min 29 max 39deg and graphics min 41 max 42 deg, is max the last recorded before shut down

sas22nd

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Re: ga790xt ud4p keeps shutting down when game goes to start
« Reply #13 on: December 05, 2011, 04:35:22 pm »
update tried chess again made 2 moves and shut down

absic

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Re: ga790xt ud4p keeps shutting down when game goes to start
« Reply #14 on: December 05, 2011, 04:45:11 pm »
Try playing your game and, if possible, keep an eye on these temps. What do they read if/when the system crashes?
Remember, when all else fails a cup of tea and a good swear will often help! It won't solve the problem but it will make you feel better.