New hard drive not supported by ez smart

[goneb4u]

Hello from Canada, just cloned my old 1tb wd sata2 hd which worked well with smart response set-up but it was failing, new wd 2tb caviar black is not supported by ez smart/intel smart technology, tried uninstalling and still to no avail...any ideas why it is not supported

system; z68ud4, i7,

[Gloup_Gloup]

Hi goneb4u, 

Welcome to forum,
Happy new year ...

It would be nice to provide more information about hardware.
Exact Brands and Models of PSU, CPU, Motherboard, RAM, Hard Disk, SSD, Graphics Cards and any other hardware...
Please with WebLink of Brands and model for each hardware.

Give us a infos about OS System. Like Windows 64bit x64.

Give infos about modifications you have make in BIOS.

Gloup_Gloup

[Dark Mantis]

Hi and welcome.

As Gloup_Gloup mentioned a little more information wouild probably help us in envisaging the system in total.  It might just be that the BIOS version that you have loaded isn't the latest and hasn't got support for your drive.

[goneb4u]

thanks for the replies, just flashed to latest bios and not successful.
system is z68xp-ud4-b3 rev.1 now flashed to f6 bios
win 7 64 bit
corsair 850 watt professional psu
intel i7 second gen stock clock/volt
corsair dominator ram 4 dimms, 16 gb 1600mhz stock clock/volt
old hd that worked with smart tech - western digi 1 tb sata2(still installed but set in bios as last bootable)
new hd that operates but "not supported by intel smart response or ez smart response - western digi 2tb caviar black sata3
crucial m4 64gb ssd sata3
ati 6970 2gb graphics
storage hard drive 1tb western digi sata2
asus xonar essence stx sound card

[Gloup_Gloup]

Hi goneb4u,

I suggest you, uninstalled a sofware intel smart response AND ez smart response.

On what ports you have connected your each SATA hard drive? Give a infos for each Hard Drive please....

Gloup_Gloup

[goneb4u]

have uninstalled and reinstalled both several times, have the crucial m4 ssd on a sata3 port with the new western digital sata3 2tb hard drive above it on same port, there remains a free "gsata" port that is sata3 but I do not know what "G" means.

[Gloup_Gloup]

Hi again,

Install your Hard Drive and SSD on Chipset ICH port.
Or on circuit-chip for SATA3.
Not on GSata Port.


EDIT01:
Check in your manual, page 10-11
http://download.gigabyte.eu/FileList/Manual/mb_manual_ga-z68xp-ud4_e.pdf
SATA3_0, SATA3_1

Gloup_Gloup

[goneb4u]

thanks, they are both installed on sata3 port, not gsate3 port. i am in process of uninstalling many programs so i can shrink main drive to fit on 64gb ssd so os will run from there with only a few systems...thanks again for the help, I believe gigabyte needs another firmware upgrade for ez smart technology to work with certain hard drives.

[Gloup_Gloup]

Hi again,

I suggest you install this drivers from Intel:

Intel IRST:
http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Chipsets&ProductLine=Chipset+Software&ProductProduct=Intel%C2%AE+Rapid+Storage+Technology

If you have a problem with AHCI mode... see here:
How can I switch to AHCI Mode after installing Windows in IDE Mode?
http://forum.giga-byte.co.uk/index.php/topic,6721.0.html

Gloup_Gloup

[goneb4u]

thanks again, updated the intel drivers and know change, found a EFI hard drive setting in my bios that states it has to be on for 2.2tb hard drives so turned it on but know change, sent a ticket in to gigabyte web site for tech support...very frustrated, tried to thin out my hard drive to clone over to my 64gb ssd but cann't make it small enough, will wait for a 120 gb ssd to go on a good sale...any further thoughts would be appreciated...thanks.