GIGABYTE GA-H61M-S2-B3 problem w eithernet connection

[lunasea]

   Hi all I have the above motherboard and cannot get it to connect to the internet?  Have reloaded drivers tested all connections, I think the port could be defective, no led lights flashing on back at the cat5 connection. How do I tell if this motherboard is bad please, its new.

txs

[MiiCK]

My friend just bought a Z68P DS3 board and it says the ethernet is in deep sleep mode and he can't use it, doesn't show in device manager, changed every setting possible, loaded optimized defaults, cleared cmos, updated bios.. if anyone can point any issues with my problem too it'd be good

[Rolo42]

At the command prompt:

ipconfig /all

ping 127.0.0.1

post result here

Ensure you're using a Cat-5e cable.

Do you know if your cable is good?

What device are you connecting it to?

[MiiCK]

Well to be honest, 2 of my friend built a pc this week, one with old parts and one with new parts, both have the issue, both different houses.. will get the results later tonight, but they've both tried everything they can think of with no luck.. oh and they have no green or orange lights next to the ethernet port, nothing happens. when installing realtek drivers it says it's in deep sleep mode.

[Rolo42]

Sounds like a coma!

Does the Ethernet device show up in Device manager at all?

[lunasea]

Thanks for taking the time to help out

@ipconfig /all
Host Name                           super-PC
Primary Dns Suffix               blank
Node Type                           Hybrid
IP Routering Enabled           Yes
Wins Proxy Enabled             No

I am hardwired to my cable modem w cables that work, wWindows 7

after pinging

4 lines  Reply from 127.0.0.1 : bytes=32 time<1ms TTL=128

ping stats for 127.0.0.1
Packets Sent 4 Rec 4 Lost 0
next line all 0ms

??

[Lsdmeasap]

Sounds like it's working!   Do you maybe have Green LAN enabled in the BIOS, if so disable it and see if this helps.  Also remove any Gigabyte power saving programs you may have installed, just in case.

If you continue to have issues, try clearing the CMOS fully by removing the power supply cables from the board, or unplug it from the wall.  Then remove the CMOS batter, and press and hold the case/motherboard power on button for 1 minute.  Then put the battery back in, and connect or turn on the power supply, then bootup and enter the BIOS and ensure Onboard H/W LAN is enabled in the Integrated Peripherals BIOS page, and disable Green LAN

If that does not help, and you are not already using the latest BIOS, please update via Qflash or DOS, then load optimized defaults and save/apply/reboot back to the BIOS and ensure LAN is enabled, then test in the OS again

[Rolo42]

A successful loopback ping says your drivers are good.

You said you don't get any link light at all?

Do you have a different device (router, switch, hub) you can plug the PC into?

Does the cable modem have only one Ethernet port?

Check the speed your cable modem's Ethernet interface (likely 100Mbit); force your network adapter to the speed of the cable modem's Ethernet speed and turn off auto-negotiate.