GA-H61M-D2H-USB3 won't shut down

[Nik7304]

Seems to be a common problem with Gigabyte PCs not switching off. I've built a PC for my father-in-law with the GA-H61M-D2H-USB3 motherboard and an i3 2100 processor. When he tries to switch it off it just restarts itself. I've tried updating the BIOS and the ON/OFF Charge driver but it's still doing it. Any ideas? Can I disable the ON/OFF charge as I think it might be that causing the issue?

[Rolo42]

Power button and reset button connections swapped at the header?

[Nik7304]

Nope, it wouldn't start then, would it...

[Lsdmeasap]

Yes, it actually might start with the cables switch around, an instantaneous connection is all that is needed to power on the board and a reset button would apply that connection

You can uninstall the ON/Off driver, or never install it if you don't use it, it's only necessary if you want to use the feature.

[dikal]

Try disabling the "automatically restart" option, from Advanced system settings/Startup and Recovery.
A system error is possible to cause the reboot at the end of the shutdown process.

[Lsdmeasap]

Any luck sorting this out yet?

[thepfy]

Got the same problem with my wife's machine.
GA-H61M-D2H-USB3 Rev 1.0
i3-2100
Sandisk Ultra 120Gb SSD
Samsung DVD drive
400Gb Hitachi SATA drive
Windows 7 x64 Ultimate SP1

I tried the latest BIOS, updating drivers but makes no difference. It's not a BSOD on shutdown as I've disabled automatically restart and it does actually totally power off. After 5-10 seconds it starts up. I've disabled wake timers and events in the BIOS and I can see the NIC is disconnected on  the router so I don't believe it is WOL either.
It's not the SSD as the problem existed before I fitted it.
Can't be the power button and reset button switched as the case doesn't a reset button.
I've tried looking powercfg -lastwake but it returns nothing.

Interestingly when it tries to restart if I hold the power button down until it down it doesn't wake up again. This suggests it is either BIOS or Windows related.

Any ideas?

[Lsdmeasap]

Is this a clean windows install?   How about Magic packet settings for your LAN controller in device manager, check to be sure it's not allowed to wake the device (Unless you need this, even if so disable for now for testing).

I've seen clean install fix this a few times, that's why I asked if this was a clean install or not, if not then you may want to consider as it might help.

[thepfy]

Yes it was a clean install. I've disabled all wake enabled hardware in Windows and it didn't fix it. There are no timed wake up events either.

I've tried removing the ON/OFF charge as well. No luck.

Currently trying clearing the CMOS (battery removal) to see if that fixes it.

[dikal]

I've tried looking powercfg -lastwake but it returns nothing.

Are there any "Power-Troubleshooter" events (in column source) in event viewer/windows logs/system ?
Check it right after an attempt to shutdown.

[ex58]

Try this new F3 BIOS,maybe help.
Be sure to update Backup BIOS also.

[Nik7304]

Just wanted to follow up on this in case anyone else has a similar issue. I managed to trace the fault to the power button. For some reason the switch didn't disconnect properly, so as far as the PC was concerned, someone just kept pushing the power button. Got it sorted in the end.

[he1senberg]

Hi,

Seems to have any issue with your I/O chip or your chipset.
If you discard reset to default your Bios config. and remove LAN connector.
All H61 1.0 and some H67 models have an issue with the IO and some capacitors. It's a factory design problem. With 2.0 all be fine.