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Australia RMA?

Australia RMA?
« on: March 24, 2012, 05:01:50 pm »
Hi everyone

I was hoping to ask if Gigabyte has an Australian RMA process or is it simply going back to place of purcahse? The hardware in question is a Gigabyte GTX 580 Superoverclock edition GPU.

The Gigabyte warranty details are somewhat ambiguous and I am not sure how to handle this matter. I know this is the UK community forums so I'm not sure if this is handled here...

More details of my particular problem was posted here:,8102.0.html

Please note, in the past I have gone back to place of purchase but I am hoping to deal with this matter personally with Gigabyte rather than going through a proxy.

Thanks very much!

Kind regards,
« Last Edit: March 24, 2012, 05:06:00 pm by mmarasco »

Dark Mantis

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Re: Australia RMA?
« Reply #1 on: March 24, 2012, 08:15:57 pm »

Gigabyte always recommends that the first port of call if you have a problem should be the retailer however it is possible to contact them directly. Here is the documentation with regard to this:
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
256GB SSD, Sam 1TB, WDB320GB
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy