Official GIGABYTE Forum

x299 ud4 network adapter issues

x299 ud4 network adapter issues
« on: November 04, 2017, 05:57:29 pm »
Trying to install the network adapter drivers on windows 10 pro. I am getting an error "no Intel adapters are present in the computer" and then the installer quits. Any help would be appreciated.

shadowsports

  • 2245
  • 67
  • Xbox One, Drives STI, Use QVL RAM For Best Results
    • Gigabyte US
Re: x299 ud4 network adapter issues
« Reply #1 on: November 04, 2017, 06:39:09 pm »
Are there unknown devices in Device Manager?

Is the adapter enabled in BIOS?


BIOS, Chipset Tab > Page 39 of your manual
« Last Edit: November 04, 2017, 06:44:37 pm by shadowsports »
Z390 AORUS PRO (F10) \850w, 9900K, 32GB GSkill TriZ RGB - 16-18-18-38, RTX 3080Ti FTW3 Ultra, 960 Pro_m.2, W11
Z370-HD3P (F5) \750w, 8350K, 8GB LPX 3200 - 16-18-18-38, GTX 970 FTW SC, Intel SSD, 2TB RAID1, W11
Z97X-UD5H \850w, 4790K, 32GB Vengeance, RTX 2080 FTW

Re: x299 ud4 network adapter issues
« Reply #2 on: November 04, 2017, 08:02:39 pm »
Are there unknown devices in Device Manager?

Is the adapter enabled in BIOS?


BIOS, Chipset Tab > Page 39 of your manual

Thank you for your response. I updated my version of Windows 10 pro to the creators edition and then the drivers installed without any issues.