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Ongoing USB issue - Videos added.

Ongoing USB issue - Videos added.
« on: November 17, 2012, 02:32:11 pm »
As Gigabyte don't seem to recognise my issue as a problem, i've just recorded the problem.

As you can see , the computer is still running ( watch the monitor image ).

But BOTH the mouse and keyboard have 'frozen' and will not function - they simply flash on and off.

The only way to get them back is to unplug them then replug them back into different USB sockets.

http://www.youtube.com/watch?v=RDxd1f7CivQ&feature=youtu.be

http://www.youtube.com/watch?v=FNmMqWNJvPo&feature=youtu.be

I've tried numerous fixes over the past months ;

http://forum.giga-byte.co.uk/index.php/topic,10166.0.html

CMOS reset ( battery out etc. ) - No Fix

Reinstalled Windows - No Fix

Updated mobo drivers - No Fix

Replaced the Ram - No Fix

Flashed to latest F7 bios - No Fix

Yet Gigabyte have not once suggested an RMA and don't seems to recognise this as a problem.
« Last Edit: November 17, 2012, 02:36:49 pm by mrdbristol »

Re: Ongoing USB issue - Videos added.
« Reply #1 on: November 18, 2012, 10:43:41 pm »
I have this problem too with a z77-ud5h and aivia osmium, need help to solve this ???

Re: Ongoing USB issue - Videos added.
« Reply #2 on: November 26, 2012, 08:25:07 pm »
I have a similar problem myself, but instead of flashing on and off the devices plugged into the USB 3.0 slots will freeze for about 2 seconds or so. Not really that big of a deal on my mouse and keyboard but I have a wireless USB dongle that I connect to my router with. It occasionally drops connection on me/kills my downloads.

I am curious about something. OP are you using a wireless card/device at all? I read a whitepaper from a company maybe 3 weeks ago saying that USB 3.0 and the 2.4GHz band interfere with each other.

I have been cruising around these forums looking for a problem similar to mine (I have found a couple) but I have yet to run across a solution to the problem.


Here are my specs if anyone is interested -
Gigabyte GA-Z77X-UP4 TH
Intel Core i7-2600K Sandy Bridge 3.4GHz (3.8GHz Turbo Boost)
Corsair 650W PSU
Geforce GTX 660 Ti
CORSAIR Vengeance LP 16GB (2 x 8GB)

Keyboard - Microsoft Sidewinder
Mouse - Razer Mamba

Re: Ongoing USB issue - Videos added.
« Reply #3 on: January 11, 2013, 08:36:04 pm »
Any solution to this problem? i am  thinking to buy another motherboard and never buy a gigabyte product again....

KRIZ

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Re: Ongoing USB issue - Videos added.
« Reply #4 on: February 07, 2013, 08:59:17 pm »
My system has  started acting in a similar way, razer diamondback mouse , razer lycosa kb and my seagate terabyte expansion drive all drop connection prompting the disconect sound till it loops that hard and locks  the system forcing a reset.Im still running the f8 bios on the ga x79 ud3 board will try a later bios and see.