IRLQ_NOT_LESS_OR_EQUAL bsod

[edwardsmarkf]

hello all - first time posting

i have built a half-dozen gigabyte machines over the years, both intel and AMD..  this current one has a 890fxa-ud5  rev 2.1  with a six-core phenom II 1100T 3.3ghz - and i don't even pretend to be any sort of expert at this.

this is the first gigabyte 'puter that ever regularly gives me the bsod whenever i put any sort of load on it.  if i am just web surfing and using it for pretty light duty stuff, its great.  but this supposedly has six cores and i should think it could take a bit of stress !

the main bsod complaint is  IRLQ_NOT_LESS_OR_EQUAL

i have ran a bootable stress-tester and things work just fine.

i don't know if its the fault of gigabyte, amd, the SSD, or windows-7.  

i have tried reloading the OS several times and switching SSD's three times.  and YES i tried a larger cpu fan.   unless somebody has a better idea, i might try installing XP (or a linux) and see if the problem persists.

any other suggestions?

[absic]

Hi there,

ah the old stop error BSOD's, aren't they great!

The STOP ERROR  0x0000000A or IRQL_NOT_LESS_OR_EQUAL BSOD that you have posted a picture of usually indicates that a kernel-mode process or driver attempted to access a memory location without authorization. This Stop error is typically caused by faulty or incompatible hardware or software. The name of the offending device driver often appears in the Stop error and can provide an important clue to solving the problem. If the error message points to a specific device or category of devices, try removing or replacing devices in that category.

The basic things to check are things such as:
Is the BIOS the latest version? If not update to latest version and see if that helps.

Are all system drivers the latest version? Use the latest version available from the AMD website  as the ones on the install disk and on the download page for your motherboard could be out of date.

Is the firmware for your SSD and other devices up-to-date? A lot of SSD's need to have the firmware updated even when bought new. Check on the manufacturer's website to see if your drive has the latest version of the firmware.

Do you get the BSOD when you do a clean install of the OS or only after you begin to add new software? This one is tricky as you need to go back to the beginning (again) and try to establish at which point the BSOD's begin showing up. If you can do a clean install of the OS (no other programs installed) and get on the internet after installing system drivers only, then the problem could be due to a conflict with other software. This then becomes a game of install one program, test properly then add next program etc. Keep doing this until the BSOD reappears.

Are you running any cracked software? This can often cause problems within the software environment even if the program(s) aren't running.

Installing a Linux distro is a good troubleshooting option as it could show if the problem is due to hardware or software. If everything runs OK then you can be pretty sure it is a software issue.

[Vezina]

I would add a troubleshooting way to this.

Switch the memory dump to small memory dump in Start up and Recovery ,then download  -> http://www.softpedia.com/get/System/Back-Up-and-Recovery/BlueScreenView.shtml
This software will automatically translate the miniidump into human language and tell you which driver/file is causing the issue.

Even if the error is due to a driver problem i would swap the RAM out for another kit and if any overclocking going back to defaults
I ve seen this related to bad RAM ,bad RAM that was causing errors in drivers.

To research if ti s some rootkit use the Kaspersky live CD tool https://support.kaspersky.com/viruses/rescuedisk
or
Bit Defender live cd  : http://download.bitdefender.com/rescue_cd/

[edwardsmarkf]

absic & vezina -

thank you both so much for your comments and suggestions!

i should mention:  there is a dvd rip & conversion tool that seems to cause the problem every time.  i can rip from an ISO file into avi files, and if i get two  or more of those going at the same time, it just about guarantees the problem will occur!    it does not appear to matter if the ISO file is on the SSD or a different drive, or just ripping from an actual DVD for that matter.

also, please recall that i switched SSD's several times, with a nice fresh OS install each time.

finally the stress-tester i use is called heavyload:
http://www.jam-software.com/heavyload/

and since i am not the brightest guy to ever visit this forum, i sorta ruled out any hardware issues.

its still pretty early in the AM here and i have not read your kind replies yet.  let me wake up first.  if you both have anything else to add in light of what i mentioned, i would be happy to read your additional comments!

[edwardsmarkf]

hello - the BlueScreenView program seems to be pointing at

luafv.sys

which appers to be some M$ viritualization driver.

for fun, i turned off viritualization option in my bios  and am trying it again.

any other thoughts or suggestions?

[Vezina]

If you will use Google you will find more info regarding this file errors .

IRQL Less or ... is an error that relates to RAM 99% percent of the cases.
Most probable the Windows gets corrupted after some time due to bad RAM.

Checking against viruses with the live disks i have told you is a good idea also.

[edwardsmarkf]

an interest (and positive) update:

the offending driver program didnt seen to be consistent with the dozen or so recent BSOD episodes.

a couple of websites suggested that i try temporarily disabling avast-antivirus, which i did.

well, i currently (or concurrently if you will) am running four (count 'em, FOUR!) of the video-conversion program and no BSOD's.   the CPU is not too happy with me, but this does make an interesting test.

with avast on, even only one process with the video-conversion program running seems to cause the BSOD issue.

note too that this happens right after a fresh new OS install, so i figure its nothing to do with viruses or anything like that.

so, i am ready to write this one off to some odd conflict between windows-7, the video-converter, and avast.


Vezina - thank you for your suggestion to run the BlueScreenView program.  i took the html display of the latest dumps and sent them to the video-conversion program author.

[Vezina]

It may be the antivirus ,it is quite aggressive with the resources lately also.
Maybe then you should install only some modules and not all.
Send the dumps to avast as well ,they have a forum.

I am glad that my help has been useful .

[albabeti]

A Stop 0xA message means that a process or driver attempted to access a memory section without permission, or at a kernel interrupt request level (IRQL) that was too high. This message is in most cases a sign of faulty hardware (I.E. Memory) or incompatible software(I.E. Drivers).


http://www.deskdecode.com/how-to-fix-stop-0x0000000a-irql_-not_-less_-than_-equal/