Questions about GIGABYTE products > X99 Motherboards
GA-X99-UD5 post reboot loop
computermensch:
Try out newly released BETA BIOS on TT forum: F8a with UD5 and F9e with UD4
http://forum.giga-byte.co.uk/index.php/topic,15208.0.html
tony763:
Hi all, I have a GA-X99-UD5 Wifi rev 1.0 with a latest F8 bios (Dec/18/2014) running on Windows 7 x64 bit in UEFI mode. My card reader is AXAGO CRI-XS USB3.0. When I connect it I get a bootloop with "B4" code - USB device hot plug-in. When I plug it in running Os, it start work, but when I plug USB3.0 Flash drive to port on reader I get Windows Warning of not running on SuperSpeed.
I take a ticket on Gigabyte technical support:
Question: Hi, I have a problem with USB3.0 Card Reader. If I connect it to internal connector Board will restart with B4 code. Reader is new. I tried flash bios F7 and F8 without succes. F8 will freeze right after I go into bios menu. Sometime after reboot from windows It freeze with GIGABITE logo and A2 code or in 61 code. 12/25/2014 3:41 PM
Answer:
Dear AntonĂn Skala,
Because Intel had confirmed there will be frequency interference issue with USB 3.0 and 2.4GHz devices. Kindly confirm whether you use any wireless USB keyboard / mouse? If so, please remove it and test again. If the problem remains, we suggest you to connect the card reader after the computer boots into Windows successfully and see if it can work well.
Regards,
GIGABYTE
I don't use a wireless device so it isn'n a problem.
tony763:
Is there anybody with this board and Windows 8/8.1?
digital nomad:
--- Quote from: tony763 on December 26, 2014, 07:58:27 pm ---Hi all, I have a GA-X99-UD5 Wifi rev 1.0 with a latest F8 bios (Dec/18/2014) running on Windows 7 x64 bit in UEFI mode. My card reader is AXAGO CRI-XS USB3.0. When I connect it I get a bootloop with "B4" code - USB device hot plug-in. When I plug it in running Os, it start work, but when I plug USB3.0 Flash drive to port on reader I get Windows Warning of not running on SuperSpeed.
I take a ticket on Gigabyte technical support:
Question: Hi, I have a problem with USB3.0 Card Reader. If I connect it to internal connector Board will restart with B4 code. Reader is new. I tried flash bios F7 and F8 without succes. F8 will freeze right after I go into bios menu. Sometime after reboot from windows It freeze with GIGABITE logo and A2 code or in 61 code. 12/25/2014 3:41 PM
Answer:
Dear AntonĂn Skala,
Because Intel had confirmed there will be frequency interference issue with USB 3.0 and 2.4GHz devices. Kindly confirm whether you use any wireless USB keyboard / mouse? If so, please remove it and test again. If the problem remains, we suggest you to connect the card reader after the computer boots into Windows successfully and see if it can work well.
Regards,
GIGABYTE
I don't use a wireless device so it isn'n a problem.
--- End quote ---
I had a problem with the Logitech Unifying receiver for my wireless trackball and keyboard. Logitech provided a free extension wire to move the receiver away from the USB 3.0 ports and now I don't have any of the jittery problems anymore.
Funny how Gigabyte is placing the blame on USB 3.0 wireless interference problems for the card reader problem.
Bawsnia:
Just a recent update,
I have the boot loop issue when I have a 2TB usb 3 HDD plugged in. I am using a x99 gaming 5 board. But what is worse is that I can also no longer open up bios, it just sits with a black screen. If I remove my keyboard it will show a B4 in the bottom corner of screen. If I do want to enter the bios I have to flash the bios in windows to the same version (F7) and once rebooted it will allow me into the bios, but only once. It's a complete pain. Also I have absolutely no 2.4 GHz devices plugged in.
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