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GA-970A-DS3P (rev 1.0) - Hard drive sometimes not recognized

Gloubi

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GA-970A-DS3P (rev 1.0) - Hard drive sometimes not recognized
« on: April 03, 2015, 01:59:02 pm »
Hi everybody,

I have bought the motherboard GA-970A-DS3P (rev 1.0) and I have some problems with the recognition of hard drives.

I have 5 hard drives permanently connected:
- A SSD (250GB Samsung 840 EVO) where the OS is installed (Windows 7 64bit).
- 2 SATA hard drives (Seagate ST31000528AS 2TB and Seagate ST2000DM001 1TB).
- 2 USB HDD (WD 10EAVS 1TB and Seagate Backup+ 2TB) with external power supply.

The Seagate USB is plugged into a USB3 port, the WD into a USB2. SATA hard drives are connected to the SATA ports 4, 5 and 6 on the motherboard.

My problem is that some hard drives are sometimes not recognized:

- It occasionally happens that the USB hard drives (only 1 or the both) are not recognized by the motherboard. When it happened the first time, I checked in the BIOS and hard drives didn't appear. So I think it's not a driver or a software problem. It also happened once that my Seagate USB hard drive turned off when my PC was started and the hard drive worked well on Windows. Disconnecting and reconnecting turned on the hard drive, but it was not detected.

- It also happened once that SATA drives were not recognized, except the main SSD. They didn't appear in Windows, and I checked in the BIOS : they didn't appear either (in the boot sequence).

To solve the problem, I have to completely turn off the PC and turn it on again.

Do you have an idea of the origin of my problem? I didn't have this problem with my old motherboard, so I think it comes from there.

I thank you,

Joel GIRES

PS : Here's my complete configuration :

BIOS Version of the motherboard : F1
CPU : AMD Phenom II X4 965
Graphic card : Sapphire   Radeon HD 7750
Power Supply : OCZ 700W
Memory : 8GB (2x4GB) DDR3 Team Group 1600Mhz

DigDeep

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Re: GA-970A-DS3P (rev 1.0) - Hard drive sometimes not recognized
« Reply #1 on: April 08, 2015, 11:33:46 am »
Did you go to bios, and enabled all sata ports?
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dmdilks

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Re: GA-970A-DS3P (rev 1.0) - Hard drive sometimes not recognized
« Reply #2 on: April 08, 2015, 01:56:39 pm »
You could try to update your bios. I had a problem with my X79 board where it lost the on-board network card. I tried everything from resetting the bios to updating the driver. What help me was I update the bios and it has been fine.
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