Creative Soundblaster

[Hartley]

My Gigabyte Z97X G1 Gaming came with software called SoundBlaster Recon3Di. Whenever I plug my headphones into the rear audio socket of the motherboard, I hear a terrible kind of constant static noise. The same goes for using the line-out to speakers. This is from using the on-board sound system built into the motherboard. I'm not using a separate sound card. Is there something wrong the board itself or can this be fixed?
Thanks.

[daniel15092]

I'm not an expert at PC's.
But, without the software, do you get the same issue?
You state your using on-board/integrated audio/sound card. I think you'l need to buy a creative sound blaster PCI Card for this to function properly (At a guess)