Questions about GIGABYTE products > X99 Motherboards

New build - X99P-SLI, i7 6850, no video.

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deathonabun:
Just installed the X99P-SLI with a new broadwell-e i7 6850.

I get no video output on my single GTX 970 GPU, and the machine reboots after 15 seconds.

I tried all of the normal steps, removed all attached SATA drives, usb devices/headers, checked all power connectors, using only 1 stick of ram, used a different 1 stick, tried a different slot for the 1 stick, removed GPU, reseated GPU, removed CPU to check for bent pins or anything, etc. etc. Case/Cooler/GPU Fans all come on. Green/yellow LED lights on the board come on. Never any video. I can verify video card itself works as I am using it again on my old board as I write this.

The only change I ever noted, was when I use no ram in the board, it reboots after ~2 seconds rather than 15.

My best guess at this point is the board doesn't have F20 bios revision or newer and so lacks support the new broadwell-E CPUs. At this point, I tried using Q-Flash, but I'm not sure if having video output is a pre-requisite for getting Q-Flash to work, seeing as how there is a UI to navigate. Also, nothing I can find mentions whether or not I should be using a specific USB port over the others on this board. At any rate, plugging in a FAT32 formatted usb containing the latest BIOS had no effect.

The only thing I can think of is getting my hands on a haswell-e chip in order to update the bios, and that doesn't seem reasonable.

I am open to any and all tips or suggestions at this point.

dmdilks:
More likely it doesn't have the F22 bios so you can use that CPU. You can return or take it back to where you got it. See if  they can update it for you. That is you best option it will be cheaper to do it that way.

Joe88:
Use q-flash plus
You do not need a gui or video output for that matter

Download the latest bios for the board, raeame the bios to GIGABYTE.BIN and place it on a fat32 formated usb drive
Plus the drive in the white colored usb slot on the back of the motherboard and turn it on

The pc may restart a few times but a led light on the mother will start blinking when its flashing the new bios, when the led stays solid then you can shut off the pc and remove the usb drive

Turn on the pc now and it "should" post

deathonabun:

--- Quote from: Joe88 on June 18, 2016, 10:11:14 pm ---Plus the drive in the white colored usb slot on the back of the motherboard and turn it on

--- End quote ---

Thanks for the tip, Joe, but this board doesn't have a white USB port.
There's 4 black USB 2.0/1.1 ports, 3 blue USB 3.0 ports, a red USB 3.1 'Type A' port, and 1 USB Type-C™ Thunderbolt™ 3 connector. 

JamesV:
Similar issue here but with i7 5820k.   Would like to know which USB port to flash, I've tried them all.   Still nothing.

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