Did it ever work.. or is this a new build/install?
Have you tried removing the device as I suggested and rebooting?
yes i did remove it and rebooted....
it did NEVER work.
neither thunderbolt or usbc ... very strange...
when i plug the USBC the usb key is not "flashing" ... like if the port didnt have any power....
Ok. So this is a fresh install of Windows 10 on a GA-Z170X-UD5 TH. The Thunderbolt has never worked.
Please press the start button and type winver. What build of windows are you running?
Next, start button type.. command ... right-click and select run as administrator
Type at command prompt> sfc /scannow now press enter
Report those results.
In BIOS, Under Peripherals > Intel (R) Thunderbolt... What settings do you have. Since the device is present in the DM I know you have it enabled, but are there any other settings?
You may also want to review the System Event Viewer for errors. Additional information could be present.
thanks a lot !
winver : 10.0 (Build 10420)
system scan result :
Windows ressource Protectino did not find any integrity violation
Peripherals -> Intel(R) Thunderbolt ->
Intel Thunderbolt Technology = Enabled
ThunderBolt Boot Support = Enabled
Security Level = Legacy
Thunderbolt PCIe Cache-line Size = 32
Ignore Thunderbolt Option Rom = Disabled
Thunderbolt SwSMI Delay = 0
TBT Device IO resource Support = Enabled
Reserved Memory = Medium
Reserved Mem per phd slot = 32
Reserved Poem per phi slot = 32
under system event... i dont see anything related to this....
should i check under application ?
thanks again for your GREAT help...
could the win10 be the reason ?
The thunderbolt chip could be "not working" ... but tehn why is the USB C NOT working ?
are they runned by the same chip on the motherboard ?
just found this on the web:
The Intel Alpine Ridge controller which enables Thunderbolt 3 is actually a multifunctional bit of silicon. As well as supporting TB3 over USB Type-C (meaning DisplayPort or storage), it can also support USB 3.1 at 10 Gbps over Type-C, HDMI 2.0 and Power Delivery 2.0. Each of these features needs to be enabled in hardware, so not all Alpine Ridge (AR) motherboards support all the features, which makes any AR implementation somewhat confusing. For example, in the Z170X-UD5 TH, the AR controller gives two Type-C ports, suitable for TB3, USB 3.1, and usually some form of fast charging (Amazon says 36W, but the GIGABYTE website does not confirm this). Technically this motherboard also has HDMI 2.0, but this is provided by a different chip (the MCDP2800, an LSPcon) entirely. Nice and simple, right?
thanks
is my only option sending the board back ?