Official GIGABYTE Forum

1060 received from amazon in unsealed box?

1060 received from amazon in unsealed box?
« on: November 13, 2016, 10:09:03 pm »
Is it standard practice for Gigabyte to send out items without their own Gigabyte seal on the box?  Last time I bought from gigabyte(3 years ago) it had a Gigabyte seal.

While I'm here, there was no warranty/guarantee card in the box.  I take it the amazon invoice is my guarantee?

Thanks in advance.

shadowsports

  • 2258
  • 67
  • Xbox One, Drives STI, Use QVL RAM For Best Results
    • Gigabyte US
Re: 1060 received from amazon in unsealed box?
« Reply #1 on: November 14, 2016, 03:03:32 am »
Welcome to the forums. 

While its not your fault you received a product that had been opened...  Its not Gigabytes fault either. 

My advice, contact Amazon.  They sold you the "open" box. 

« Last Edit: November 14, 2016, 03:04:51 am by shadowsports »
Z390 AORUS PRO (F10) \850w, 9900K, 32GB GSkill TriZ RGB - 16-18-18-38, RTX 3080Ti FTW3 Ultra, 960 Pro_m.2, W11
Z370-HD3P (F5) \750w, 8350K, 8GB LPX 3200 - 16-18-18-38, GTX 970 FTW SC, Intel SSD, 2TB RAID1, W11
Z97X-UD5H \850w, 4790K, 32GB Vengeance, RTX 2080 FTW

Re: 1060 received from amazon in unsealed box?
« Reply #2 on: November 14, 2016, 12:25:28 pm »
First, thanks for the welcome.

Second, I wasn't trying to aim blame at anyone.  I was asking if it was common practice, by Gigabyte, to not seal boxes.

I take it from your response that it should have been sealed?

Already been in touch with Amazon, who's response was less than helpful.  I was just trying to find out from here if anyone else has had packaging from Gigabyte unsealed.

absic

  • *
  • 5815
  • 529
  • Never give up; Never surrender!
    • Bandcamp
Re: 1060 received from amazon in unsealed box?
« Reply #3 on: November 14, 2016, 02:43:16 pm »
From my own experiences, having purchased Gigabyte motherboards and GPU's, usually the outer box is not sealed nor does it usually have a cellophane wrapping.

The motherboard/GPU has, however, been wrapped inside a sealed anti-static bag, inside the box.
Remember, when all else fails a cup of tea and a good swear will often help! It won't solve the problem but it will make you feel better.

shadowsports

  • 2258
  • 67
  • Xbox One, Drives STI, Use QVL RAM For Best Results
    • Gigabyte US
Re: 1060 received from amazon in unsealed box?
« Reply #4 on: November 14, 2016, 06:53:22 pm »
To second what absic has said.  My only experience is with gigabyte MB's.  Only the static bag is sealed.  Box can be opened freely.  I don't know about GPU's...  only buy/use EVGA...  and they come with a seal that has to be broken to open the box.  Take a close look at the gold plating where the card gets inserted into the PCIe slot.  You should be able to tell if the card has been installed previously. 
Z390 AORUS PRO (F10) \850w, 9900K, 32GB GSkill TriZ RGB - 16-18-18-38, RTX 3080Ti FTW3 Ultra, 960 Pro_m.2, W11
Z370-HD3P (F5) \750w, 8350K, 8GB LPX 3200 - 16-18-18-38, GTX 970 FTW SC, Intel SSD, 2TB RAID1, W11
Z97X-UD5H \850w, 4790K, 32GB Vengeance, RTX 2080 FTW

AgentFXA

  • 379
  • 17
    • none
Re: 1060 received from amazon in unsealed box?
« Reply #5 on: November 22, 2016, 01:17:19 am »
Probably depends on the country's consumer laws...

here in Australia in general nothing (electronics) is packed in a sealed condition
Same for all Gigabyte products hence you never know when a shop sells on returned products (which is very common in this country.)

« Last Edit: November 22, 2016, 01:18:36 am by AgentFXA »
X570 Aorus Elite Wifi / Ryzen 2700x / Gigabyte Radeon RX 7900 XT Gaming OC 20G Graphics Card / 16 GB HyperX Predator 3200 / SeaSonic 850W / Tt View 71 TG / Win10x64

reeven

  • 40
  • 1
Re: 1060 received from amazon in unsealed box?
« Reply #6 on: November 22, 2016, 12:27:27 pm »
dont worry. enjoy for videocard.
mine from states also came without sealed stamp.
Gigabyte series 1060 are top noch.