I'd contact support and ask for an official response.
Yeah, I've been thinking about the same too right now, gonna do that right now, gonna use this:
http://www.gigabyte.com/Support/Technical-SupportIf supported, then the issue is related to your software environment.
I don't think so, you tell me exactly the same what has told me the guy from intel Forums, and I have replied to him (read post #4):
https://communities.intel.com/message/454427#454427. See my reply?
It cannot be a software issue if by 'software' you mean video encoding/decoding applications, all of them at once cannot have QSV broken.
If by 'software' you mean GPU drivers, I have tried 3 different Intel GPU drivers + 3 different Omega GPU drivers, with no effect.
If by 'software' you mean OS, I have tried Intel tool running from Linux Ubuntu 16.04, this mean that both Windows 7 and Linux Ubuntu 16 LiveCD don't see QSV, it mean that the reason is not something broken in Windows, because Linux Ubuntu has been booted as a LiveCD (like fresh install), therefore it cannot be broken(messed) like my several months old Windows 7 installation.
If that would be a software issue, then is Intel QSV testing tool running from Linux also broken since it says "[ ERROR ] No compatible GPU available. Check BIOS settings?"
In brief, I have tried:
- 6 different video encoding/decoding applications.
- 6 different GPU drivers
- 2 operating systems
- as for BIOS, there are several different older versions, but I'm not gonna try them all since it's too risky, to flash BIOS so many times.
Why do you think it's a software issue then, if everything says it's a HW/BIOS issue?
What do you mean by 'software' then?
What software?
And as for sending a ticket for Gagabyte's technical support I have registered there:
https://passport.gigabyte.com/AgreementConfirm.aspx?mode=1but when I try to send a ticket it throws :
I have already tried to clear the browser cache/cookies, but this hasn't helped, I also tried to log in via Google+ button but the button is grayed out and simply not works (ironically, like QSV encoder).
That's fukin great. Really.
It sometimes even throws something in Chinesee, I don;t know why but that's funny:
Well, after translating it via Google Translate it says: "System is busy recording!"
Well, that's amazing. I'll try again later then.
EDITED:
I have tried right now (after 3 hours), still the same error occurs. What I have to do now? Contact the cosmos?