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Warranty Info On GV-N460OC-1GI

Warranty Info On GV-N460OC-1GI
« on: July 31, 2010, 01:08:17 pm »
I am about to buy the above graphics card from dabs uk. But they have no mention of the warranty for this product, and gigabyte web site says to contact the place of purchase! So I am bit confused - how many years warranty do I have for this graphics card? Is it with the manufacturer or the E-seller(dabs)?
And do I have to bare the cost of sending the item(if the item is defective) to gigabyte?

Thanx for any advice given!
Q6600 @ 3.2 / Titan Fenrir / GA-P35C-DS3R  / 6Gb OCZ DDR2 /
HD 5770 C900M1300 / Creative X fi Xtreme Gamer /
1TB Samsung F3  /
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absic

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Re: Warranty Info On GV-N460OC-1GI
« Reply #1 on: July 31, 2010, 01:19:21 pm »
Hi,

If you are in the UK then there would be a minimum of 12 months warranty and your first port of call would be the shop (e-seller) where you bought the goods. Have you actually asked dabs about the length of warranty on this card? They should tell you how long it is.

I haven't actually had to return any Gigabyte products but I believe you are liable for the cost of sending an item to them.
Remember, when all else fails a cup of tea and a good swear will often help! It won't solve the problem but it will make you feel better.

Dark Mantis

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Re: Warranty Info On GV-N460OC-1GI
« Reply #2 on: July 31, 2010, 01:28:40 pm »
Hi,

If you are in the UK then there would be a minimum of 12 months warranty and your first port of call would be the shop (e-seller) where you bought the goods. Have you actually asked dabs about the length of warranty on this card? They should tell you how long it is.

I haven't actually had to return any Gigabyte products but I believe you are liable for the cost of sending an item to them.

Yes you are right absic , the original warranty (usually 12 months) is with the retailer and then any additional warranty period is with the manufacturer. Gigabyte have stopped their policy of making the customer pay the postage for this service as from (I think) May this year.
« Last Edit: July 31, 2010, 01:31:12 pm by Dark Mantis »
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

absic

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Re: Warranty Info On GV-N460OC-1GI
« Reply #3 on: July 31, 2010, 01:30:14 pm »
Quote
Gigabyte have stopped their policy of making the customer pay the postage for this service as from (I think) May this year.

Missed that so thanks for the heads up DM.
Remember, when all else fails a cup of tea and a good swear will often help! It won't solve the problem but it will make you feel better.

Re: Warranty Info On GV-N460OC-1GI
« Reply #4 on: July 31, 2010, 01:49:24 pm »
Thanx for the info guys, gigabyte web site is not very informative! >:(
I am not the only one having this problem at the moment, this is discussed in an another forum as well, I have already send an email to dabs customer services and awaiting reply, thought I might get some one from gigabyte to answer as well!
Q6600 @ 3.2 / Titan Fenrir / GA-P35C-DS3R  / 6Gb OCZ DDR2 /
HD 5770 C900M1300 / Creative X fi Xtreme Gamer /
1TB Samsung F3  /
Thermaltake XT 775 / Antec 1200 / BenQ G2420HDBL

Dark Mantis

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  • 10typesofpeopleoneswhoknow binaryandoneswhodont
    • Dark Mantis
Re: Warranty Info On GV-N460OC-1GI
« Reply #5 on: July 31, 2010, 01:54:03 pm »
Thanx for the info guys, gigabyte web site is not very informative! >:(
I am not the only one having this problem at the moment, this is discussed in an another forum as well, I have already send an email to dabs customer services and awaiting reply, thought I might get some one from gigabyte to answer as well!

You might but by then the warranty will have expired anyhow. ;D
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

Re: Warranty Info On GV-N460OC-1GI
« Reply #6 on: July 31, 2010, 01:55:39 pm »
 ;D hik hik hik nice one
Oh wait shouldnt that be  :'(
Q6600 @ 3.2 / Titan Fenrir / GA-P35C-DS3R  / 6Gb OCZ DDR2 /
HD 5770 C900M1300 / Creative X fi Xtreme Gamer /
1TB Samsung F3  /
Thermaltake XT 775 / Antec 1200 / BenQ G2420HDBL