Official GIGABYTE Forum

H55N-USB3 freezing system

padluke

  • 12
  • 0
H55N-USB3 freezing system
« on: September 19, 2010, 11:47:11 am »
Hi all,
I have big problem. My configuration:
H55N-USB3
Kingston DDR3 4GB (Kit 2x2048MB) 1333MHz CL9
Intel Core i3-560 3.33GHz, 1156, BOX
HDD WD 1TB
Power: 250W
case:http://www.jcp-tech.de/en/products/mini-itx/id/39053.html

problem: When I start system (Win7) and start whatever benchmark system during 10-20 minuts freez and during 5-10 seconds pc go power off.
I did test RAM Memtest - test OK, I did install Win 7 on another drive. still freez. When I copy data from hdd to usb hdd, during 15 min, freez :-(((
I noticed one thing, when start 3D benchmark or benchmark in Everesr software and plug usb memory stick or usb hhd = system freez.

Temperatures (Everest): CPU 48C, HDD: 41, chipset 57C.

What do I have?
All components are under warranty.

Thank you and sorry my English
P.

« Last Edit: September 19, 2010, 11:53:44 am by padluke »

Dark Mantis

  • *
  • 18405
  • 414
  • 10typesofpeopleoneswhoknow binaryandoneswhodont
    • Dark Mantis
Re: H55N-USB3 freezing system
« Reply #1 on: September 19, 2010, 12:23:10 pm »
The first thing that hits me is that I am surprised your system even powers on with such a low powered PSU. Even if you are using onboard graphics it must be putting a strain on it. I would double the size to allow for a little headroom and get a decent make PSU.
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

padluke

  • 12
  • 0
Re: H55N-USB3 freezing system
« Reply #2 on: September 19, 2010, 04:05:58 pm »
Dark Mantis, thank you for your reply.
I tried a different PSU (Raptor R400 - 400W) and same problem :-((( freez  :-((((
P.

Dark Mantis

  • *
  • 18405
  • 414
  • 10typesofpeopleoneswhoknow binaryandoneswhodont
    • Dark Mantis
Re: H55N-USB3 freezing system
« Reply #3 on: September 19, 2010, 04:18:49 pm »
In that case I would suspect the memory. Have you checked tio see if it is on the QVL for Gigabyte or the motherboard is on Kingston's QVL?
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

padluke

  • 12
  • 0
Re: H55N-USB3 freezing system
« Reply #4 on: September 19, 2010, 07:59:24 pm »
:-(( yes on the QVL is my ddr3,,,, KVR1333D3N9/2G.... :-(((
what next? :-)))))
Thank you
P.

Dark Mantis

  • *
  • 18405
  • 414
  • 10typesofpeopleoneswhoknow binaryandoneswhodont
    • Dark Mantis
Re: H55N-USB3 freezing system
« Reply #5 on: September 19, 2010, 08:03:35 pm »
OK. You say you used memtest can you run Memtest86+ on the modules one at a time and let it run through several loops on each.
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

F5BJR

  • 478
  • 31
Re: H55N-USB3 freezing system
« Reply #6 on: September 20, 2010, 12:48:12 am »
*
I have also a similar problem but when i have Everest running a long time

Finnaly i have removed completly this ...

For me Speedfan is stable but cannot report GPU temperature

No problem with Open Hardware Monitor

http://openhardwaremonitor.org/



Pierre

« Last Edit: September 20, 2010, 12:54:29 am by F5BJR »
GA-X58A-UD5 I7 930
6x2Go KINGSTON 9905403-084
ENERMAX Modu 82+
Sharkoon REBEL12
2*HD5770SingleSlot+PCI-HD4350
2xSENSY 26'
2xBOX 5HD HotPlug
3xBOX 34HD MaxinPower
2x AD4SR5HPMU Addonics 8x1ToWDGreen 
4x 1TO RAID10 ICH10+1 BACKUP OS
2 * RR622 HighPoint
Sata 88SX7042  
AverMedia H727

Peteruk

  • 279
  • 7
Re: H55N-USB3 freezing system
« Reply #7 on: September 20, 2010, 01:05:50 am »
Pull the HDD out and look at the underside for any burn marks.
Edit: Just found that you try install windows on another drive so might not be this.

Have you done a BIOS update?

Low end PSU don't work to well with power saving feature so don't install Dynamic Energy Saver also try disabling these in the BIOS for testing:

Intel(R) Turbo Boost Tech
CPU Enhanced Halt (C1E)
C3/C6/C7 State Support
CPU EIST Function
« Last Edit: September 20, 2010, 01:20:33 am by Peteruk »

padluke

  • 12
  • 0
Re: H55N-USB3 freezing system
« Reply #8 on: September 20, 2010, 03:09:37 pm »
Hi, so I made all of your advice (by Peteruk and Dark Mantis)

1. Memtest86+ v4.10, pass 10x, each memory module = NO ERRORS
2. CPU Enhanced Halt (C1E), C3/C6/C7 State Support, CPU EIST Function DISABLING and  I do not use Dynamic Energy Saver = Still freez
3. Yes I have latest BIOS v. F5

So, I go and throw it on the rocks :-)))

I try to install Xp.

P.


Dark Mantis

  • *
  • 18405
  • 414
  • 10typesofpeopleoneswhoknow binaryandoneswhodont
    • Dark Mantis
Re: H55N-USB3 freezing system
« Reply #9 on: September 20, 2010, 03:15:05 pm »
Well we seem to have covered just about everything apart from checking the CPU socket for bent pins. You will have to remove the heatsink/fan asssembly from the CPU and then carefully remove the chip. Next you wil need to have a close look at the pins in the CPU socket and see if any are slightly bent. If you are at all unsure please post some macro photos here for us to see.
« Last Edit: September 20, 2010, 03:16:01 pm by Dark Mantis »
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

padluke

  • 12
  • 0
Re: H55N-USB3 freezing system
« Reply #10 on: September 20, 2010, 06:02:04 pm »
Hi Dark Mantis,
pictures are here

http://img683.imageshack.us/g/snmek003f.jpg/

hank you for your interest :-)
P.

Dark Mantis

  • *
  • 18405
  • 414
  • 10typesofpeopleoneswhoknow binaryandoneswhodont
    • Dark Mantis
Re: H55N-USB3 freezing system
« Reply #11 on: September 20, 2010, 06:20:10 pm »
Well the pictures were quite good quality so I can't moan about that. After careful scrutiny though I couldn't see any bent or misplaced pins. Sorry for your trouble but it was worth looking as there have been a lot of them recently.

Next thing is to build it up on the bench bit by bit. Make sure that you lay some cardboard or other non conductive sheet down first and thenplace on it the motherboard with only the CPU/Fan/Heatsink, buzzer, one stick of memory in the first slot and the PSU. When done try and POST. Then let us know what happens.
« Last Edit: September 20, 2010, 06:24:53 pm by Dark Mantis »
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

Peteruk

  • 279
  • 7
Re: H55N-USB3 freezing system
« Reply #12 on: September 20, 2010, 06:34:11 pm »
Do you have any USB devices in the USB 3 ports (they are the ones where the NIC is)? Try not using them.

Try the board out of the case?

padluke

  • 12
  • 0
Re: H55N-USB3 freezing system
« Reply #13 on: September 20, 2010, 06:44:40 pm »
Ok, I try everything.

Peteruk:  I not useing USB3 devices.
P.

Dark Mantis

  • *
  • 18405
  • 414
  • 10typesofpeopleoneswhoknow binaryandoneswhodont
    • Dark Mantis
Re: H55N-USB3 freezing system
« Reply #14 on: September 20, 2010, 07:31:21 pm »
Right well do as I have asked and then post back.
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy